Fifth Third Reviews in Cleveland, OH

574 Reviews
3.3
574 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
258 Ratings

Review Highlights

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 20 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 27 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Educational, and unexpectedly fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Cleveland, OH
    Former Employee - Customer Service Representative in Cleveland, OH

    I worked at Fifth Third full-time (more than an year)

    Pros

    The company really takes care of you. They are constantly making sure things are running smoothly and asking for employee input on how to make things even better.

    Cons

    Can't say I faced any real negatives while working at this job the whole year I was employed.

    Advice to ManagementAdvice

    Nothing to say but thank you for helping me grow and really asking and paying attention to what I wanted from the job.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Different. Can be stressful at times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Cleveland, OH
    Former Employee - Customer Service Representative in Cleveland, OH

    I worked at Fifth Third full-time (more than an year)

    Pros

    Meet lots of people. Good benefits, paid vacations and sick time available immediately.

    Cons

    Constant driving of points daily, constantly trying to get people to apply for a credit card.

    Advice to ManagementAdvice

    Less micromanagement

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Job security unknown, senior management is out of touch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Portfolio Manager in Cleveland, OH
    Former Employee - Portfolio Manager in Cleveland, OH

    I worked at Fifth Third full-time (more than an year)

    Pros

    Great co-workers that provide plenty of support, and are willing to go the extra mile. You are able to build long term friendships here.

    Cons

    Human Resources makes changes without feedback from supervisors, very uncommunicative. You never know which way they are heading, or if you will have a position the next day. Job was eliminated, and very little support provided to remain with company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good company becoming a bit cheap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Personal Banker in Cleveland, OH
    Current Employee - Retail Personal Banker in Cleveland, OH

    I have been working at Fifth Third full-time (less than an year)

    Pros

    Good benefits. Nice People. The bank is innovative and provides ample training to prepare employees.

    Cons

    Training mentioned above is removing individuality from the company. Company is also cutting costs in any way it can.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Excellent onboarding experience, effective training, opportunities for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Cleveland, OH
    Current Employee - Personal Banker in Cleveland, OH

    I have been working at Fifth Third full-time (less than an year)

    Pros

    Fifth Third Bank is a very strong financial institution, near the top for market share in the Cleveland area. Fifth Third offers effective training upon hire and ongoing. Tuition reimbursement and licensing are available. Stock purchase plan and 401k match are great.

    Cons

    High production expectations / sales goals.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Amazing, Challenging, and Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative in Cleveland, OH
    Current Employee - Financial Service Representative in Cleveland, OH

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    Great Benefits and other perks for employees

    Cons

    All About Sales, hard to move forward past Financial Service Rep and Personal Banker, you get stuck in that position for years not many opportunities to grow after that.

    Advice to ManagementAdvice

    More opportunities to grow

    Recommends
    Positive Outlook
  8.  

    It is an efficient company, but don't care about keeping talented employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Cleveland, OH
    Current Employee - Senior Business Analyst in Cleveland, OH

    I have been working at Fifth Third full-time (more than 5 years)

    Pros

    Efficient, fair pay, flexible and stable

    Cons

    Conservative, not growing, low tech, midwest mind set

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Personal Banker in Cleveland, OH
    Current Employee - Retail Personal Banker in Cleveland, OH

    I have been working at Fifth Third full-time (more than 5 years)

    Pros

    Benefits, Paid vacation, sick, holidays

    Cons

    Very sales driven. You have to be consistance

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Not a nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at Fifth Third

    Pros

    I enjoyed working with several of the managers when I first started at Fift Third. But within a year, they had all left or were fired.

    Cons

    Highly political with a lot of back stabbing. Slow to adopt new technology - very cheap. Several people I worked with deliberately sabotaged projects.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Was a very rewarding job before the large cut in commission pay we all took in January 2011

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Mortgage Originator in Cleveland, OH
    Current Employee - Mortgage Originator in Cleveland, OH

    I have been working at Fifth Third

    Pros

    Flexibility in my work schedule and the people I work with is very rewarding. I have worked there over 5 years and have enjoyed it for the most part. They do listen to my concerns and try to work with us on them.

    Cons

    Pay has been cut dramatically in the commissions which was due to some Gov't regulatory changes, but they could have re-structured our pay to make up for it, but choose not to because they knew they had us by the youknowwhats!

    Advice to ManagementAdvice

    You will continue to lose good talent unless you re-evaluate the commission pay structure of the Outside MLO's. I have lost at least 30% of my pay due to the changes and we are grossly underpaid right now.

    Approves of CEO

Fifth Third Photos

Fifth Third Bank offices at 424 Church Street, Nashville, TN (Photo attributed to F McGady - )
Fifth Third
Fifth Third Bank offices in 1000 Town Center, Southfield detroit. (Photo attributed to Dave Parker - )
Fifth Third Bank headquarter offices in Cincinnati, Ohio (Photo attributed to Derek Jensen - licensed under the CCL Attribution-ShareAlike 2.0)

+ Add Photo

Work at Fifth Third? Share Your Experiences

Fifth Third

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.