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Fifth Third
3.0 of 5 322 reviews
www.53.com Cincinnati, OH 5000+ Employees

Fifth Third Reviews in Columbus, OH Area

Updated Feb 4, 2013
All Employees Current Employees Only

3.2 15 reviews

                             

50% Approve of the CEO

Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat

Kevin T. Kabat

(4 ratings)

44% of employees recommend this company to a friend
15 Employee Reviews Back to all reviews
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  • Comp & Benefits
         
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  • No Opinion of CEO

 

Friendly working environment

Senior Customer Service Representative (Current Employee)
Columbus, OH

I have been working at Fifth Third part-time for more than a year

ProsFriendly working environment, job security,

Conssales goals not attainable in certain markets

Advice to Senior ManagementGive training to employees when implementing new strategies instead of e-learnings.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good stable employer

Underwriter (Former Employee)
Columbus, OH

I worked at Fifth Third full-time for more than 7 years

ProsFlexibility when dealing w family issues

ConsMgmt does not push back to top mgmt

Advice to Senior ManagementShare employee feedback w sr mgmt instead of just stating employees will work OT to get job done.

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  • Comp & Benefits
         
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  • No Opinion of CEO

 

Working at Fifth Third Bank

Retail Personal Banker (Current Employee)
Columbus, OH

I have been working at Fifth Third full-time for more than 3 years

ProsCompany seems to be stable in an unstable industry and environment

ConsRetail attitude is just get sales, no matter what.

Advice to Senior ManagementRemove lazy managers and employees

Yes, I would recommend this company to a friend

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  • Comp & Benefits
         
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  • Approves of CEO

 

Trying To Improve Public Percepton

Commercial Associate (Current Employee)
Columbus, OH

I have been working at Fifth Third full-time for more than 3 years

ProsSolid benefits and vacation time

ConsLarge organization with slow decision processes

Advice to Senior ManagementUpgrade technology

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Comp & Benefits
         
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Poor leadership, unclear policies, outdated tech systems

Customer Service Representative (Current Employee)
Columbus, OH

I have been working at Fifth Third full-time for more than 3 years

ProsSteady pay check, average base pay for teller position, relatively stress free job.

ConsManagement is poorly trained and therefore so is staff, slow and outdated systems, locked into positions with little mobility inside individual branches.

Advice to Senior ManagementBranch Managers and Customer Service Managers need more hands on and applied training, or visits from top management, vs eLearnings.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Comp & Benefits
         
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Very liberating

Senior Customer Service Representative (Current Employee)
Columbus, OH

I have been working at Fifth Third

ProsThe Benefits pkg is pretty nice

ConsThe turnover in employees. (something fifth third cannot handle)

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  • Comp & Benefits
         
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  • Disapproves of CEO

 

it was not very good; unattainable goals and very bad management

Anonymous Employee (Current Employee)
Columbus, OH

I have been working at Fifth Third

ProsThey offer occasional training and development programs. It is not as large as other banks so you may receive decent exposure.

ConsAwful management. Unattainable sales goals. The core values are not followed my top management. Compensation programs are not very good.

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Too much retail

Senior Customer Service Representative (Current Employee)
Columbus, OH

I have been working at Fifth Third

ProsPay is ok, incentives are a ok but not the greatest, benefits are really good.

ConsThis bank wants you to sell sell sell!
I feel it takes away from giving customers a pleasant visit. They make it harder and harder to achieve goals which would mean more turnover.

Advice to Senior ManagementThey need to realize that selling isn't everything. Customers want to come in and be to do business without being harassed as soon as they come in. I think goals should be by branch and their traffic rather than have all banking centers be the same. When you live in a smaller community its harder to get referrals.

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A professional and routine work environment.

Customer Service Representative (Current Employee)
Columbus, OH

I have been working at Fifth Third

ProsAdequate training, clear pay structure, good benefits, friendly staff, and endless customers.

ConsPromotions require more time than most companies regardless of performance.

Yes, I would recommend this company to a friend

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Very good so far.

Customer Service Representative (Current Employee)
Columbus, OH

I have been working at Fifth Third

ProsCo-workers are like family, everyone is very close. Management is very supportive and do their best to help you succeed.

ConsThe only downside I can think of is that Fifth Third does not have some of the technology that other major banks have now.

Advice to Senior ManagementBecome more competitive with technological advancements and be a little less conservative with interest rates because it is making younger customers go elsewhere.

Yes, I would recommend this company to a friend

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