Fifth Third
3.1 of 5 468 reviews
www.53.com Cincinnati, OH 5000+ Employees

Fifth Third Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.1 468 reviews

                             

73% Approve of the CEO

Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat

Kevin T. Kabat

(213 ratings)

55% of employees recommend this company to a friend
468 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "They treat their employees terrible and have no regards for work life balance"
    in 15 reviews
  • "Worked with some awesome people; good benefits in line with what others offer"
    in 22 reviews
Cons:
  • "New upper management in the Chicago area have a personal agenda"
    in 26 reviews
  • "Sales goals especially from office in rural areas are unrealistic"
    in 24 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Approves of CEO

 

Aggressive, product pushing, little care for client

Personal Banker (Current Employee)

I have been working at Fifth Third full-time for more than a year

ProsHours are good, base salary is ok however the commission scale is a joke.

ConsStress level, forced to open any and all accounts possible without regard to client need, non-competitive loan rates.

Advice to Senior ManagementLet the retail employees communicate with upper management more, they are the ones who see clients on a day to day basis and can affect the company image the most

No, I would not recommend this company to a friend

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Lead Customer Service Representative

Lead Customer Service Representative (Former Employee)
Pontiac, MI

I worked at Fifth Third full-time for more than a year

ProsGood entry level work for tellers

ConsFixated with fees. Lack of quality management.

Advice to Senior ManagementDon't ask employees to work off the clock.

No, I would not recommend this company to a friend

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Good company

Anonymous Employee (Current Employee)

I have been working at Fifth Third

ProsGood company, good pay, good coworkers

ConsGood company, training is lacking

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  • Culture & Values
         
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Not a finance job

Personal Banker (Former Employee)
Chicago, IL

I worked at Fifth Third full-time for less than a year

Pros-Benefits are decent to good
-Licensing program could be beneficial to certain bankers looking to go insurance salesperson route
-Ability exists to be promoted relatively quickly

Cons-Poor retail business model
-Deceptive practices to sell products
-Job description and actual job duties are not transparently outlined
-Overall unfulfilling work

Advice to Senior ManagementFifth Third needs a new differentiation strategy. Technology and capabilities do not stack up with larger competitors (ie Chase) and sales strategy of constantly calling customers does not seem to be working well.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

good people, but management is far from loyal.

Anonymous Employee (Former Employee)

I worked at Fifth Third

ProsGood colleagues, good training. Good place to work for a year and leave to another bank.

ConsVERY MICROMANAGED. New upper management in the Chicago area have a personal agenda. Very little promoting from within. "outside first" mentality.

No, I would not recommend this company to a friend

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I'd look somewhere else if I were you.

Customer Service Representative (Former Employee)
Cincinnati, OH

I worked at Fifth Third full-time for more than 5 years

ProsTuition Reimbursement for qualified degrees.

ConsManagement does not appear to care about staff. Pay is not competitive

No, I would not recommend this company to a friend

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It started a dream and ended a nightmare

Lead Customer Service Representative (Current Employee)
Chicago, IL

I have been working at Fifth Third full-time for more than 3 years

ProsWorked with some great people..... trained well unlike other banking institutions I have worked with.

ConsToo much turnover, underpaid, unappreciative, if you're not in the crowd then you are not recognized. Cheap company-raises were insults to me. Unstable environment to many back and forth miscommunications unorganized. Regionals are unrealistic with expectations. Lack of intelligence in management some can't even spell but yet they want us to feel confident in taking leadership from them..... Really???

No, I would not recommend this company to a friend

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Not overall bad, but the HR department is seriously lacking

Direct Mortgage Loan Originator (Current Employee)
Cincinnati, OH

I have been working at Fifth Third full-time for more than a year

ProsI am typically an all in type of employee. When I work for a company I buy into whatever they are telling us. I work hard to meet the goals presented to me and believe in the products, services, and name that I represent. Fifth Third worked hard to keep employees informed about the happenings at the bank, community involvement opportunities and changes in any products.
Great health, retirement, and stock purchase benefits to employees as well as discounts on cellulart providers etc.

ConsThe HR department does not communicate regarding job openings at all. I applied to multiple job openings within the bank and recieved not so much as a "thanks, no thanks." Very disappointing to say the least.

Advice to Senior ManagementFollow up with internal applicants.

Yes, I would recommend this company to a friend

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lots of employee turnover

Relationship Manager (Former Employee)
South Bradenton, FL

I worked at Fifth Third full-time for more than 3 years

Prosbank offers great recognition for producers

Consnew loan approvals nearly impossible with former special asset guy with final approval.

Advice to Senior Managementemployee turnover must have giant costs?

No, I would not recommend this company to a friend

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Well I thought it was great

Financial Service Representative (Current Employee)
Charlotte, NC

I have been working at Fifth Third full-time for more than a year

ProsI work with a really great team at my current location

Consproduct pushing, they tell you that the company is based on customer service but really it is all about points. pay is mediocre compared ot other financial institutions.

Advice to Senior Managementstop being so pushy, stressed out employees just leave you aren't doing yourself any good

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Fifth Third reviews and ratings — including employee satisfaction and approval rating for Fifth Third CEO Kevin T. Kabat. All 468 reviews posted anonymously by Fifth Third employees.