Fifth Third Reviews

Pros

Easy job to get if you can't get anything else.
Start earning paid time off right away - but it's very little.

Cons

Too little pay
Make you sell products and push their new accounts by offering commission but take a month to pay you the commission and then don't pay it to you if you leave before the pay out date, take more than 5 days to submit your sales, or if you manager forgets to approve your sales.
No respect from the customers.

Pros

nice benefits
competent co-workers
reward for hard work
incentive for sales on all levels
paid vacation
truly a nice place to work

Cons

"bankers hours" is an old term and not applicable to this position!
can be demanding but there is support from co-workers

Advice to Senior Management

System updates and computer updates would really be beneficial to make Fifth Third more competitive and employees more efficient.

Pros

banking industry is always growing. they are tough on their employees but sometimes that brings out the best in people.

Cons

They are all about their sales numbers and watch over your shoulder when ever you are working on something. If you aren't completing things to their satisfaction you will be punished.

Advice to Senior Management

have better managers, they are all hipacrits. they also have no passion or desire to help employees better themselves in banking centers

Pros

One of biggest employers in town. They really do give you chance for advancement.

Cons

Pay isn't always best and commission tiers can be low compared to other firms.

Advice to Senior Management

Better training and better commissions

Pros

They are always hiring and can provide a "quick fix" to an employment need. If you're at the Madisonville Campus the parking is free. Decent amount of paid time off with an option to "buy" a third week of vacation from the first day you're an employee.

Cons

Love what you do on your first day because that's what you'll do there for the rest of your life. There is no upward mobility, there are no promotions, there are no bonuses, there is no process imrpovements. What you see is what you get. Management does not want to implement improvements to their systems or processes and there's no staff development regardless of how many e-learning classes are completed.

Madisonville Campus is based out of two old warehouses. In one of the buildings if you stand up and look both ways you can see from one side of the building to another because there's no walls, no privacy, and nothing but unhappy people trying to survive another day in the trenches. Additionally, the cafeteria in the Madisonville Campus is expensive to the point where you wonder how much the company is making off their employees who are, in all intents and purposes, stuck at this location for their entire shift. No healthy options available for food or drink. It's an unhealthy work environment surrounded by unhealthy workers.

Advice to Senior Management

Your retention rate is abysmall, stop for a moment and think to yourself why that is the case. Improve your standards so that you're falling within industry standards of what is expected instead of trying to skate past on simply upholding governmental regulations. Improve your fraud awareness strategies and the way in which you address disputes/fraud because the majority of the time is spent with customer service trying to sort this out since no one has instructed them on what goes where.

Create an environment that allows for growth within the company instead of chewing up incoming employees and spitting them back out bitter and aggravated with the way they were treated both by the company and their department heads. Reward top performers with something, even if bonuses can't be on the table due to the economic downturn, there should be some incentive to do your best work besides keeping your position for another day.

Pros

Decent compensation. Decent benefits. Decent locations. Computer system is bettter than at many other banks. Training is pretty good and thorough.

Cons

Constant micro-management at every level. Very political. Always play favorites, even when the favorites performance does not warrant it. No work/life balance at all. Very short staffed. Goals change all the time, even in the middle of the month. Reviews are inconsistent. Very hard to work with HR on any disciplinary issues.

Advice to Senior Management

Listen to your employees. They might actually have some good advice instead of ruling from the ivory tower in Cincinnati. Too out of touch with the affiliates.

Pros

Employee engagement. They really focus on make 5/3 a place you want to work

Cons

Working a lot of hours. The job is "hourly" but you are expected to work 40+ with no additional pay.

Pros

Most facilities are very nice

Cons

Management is not very intelligent

Advice to Senior Management

Work on commumicatiom skills

Pros

Awesome benefits. And I'm not just talk medical and dental. Real benefits like 4% 401k match, profit sharing and stock purchase match. Plus all employees receive a 4% increase on their 30th day of employment to help offset any out of pocket expenses. Its paid just as extra cash income, so you get it even if you dont use any of the benefits! They also take employee engagement very seriously. Its a conservative company, but also fun! I think they are pretty strict with their recruiting and the people they hire. You really have to be an 'A' player to get hired here!

Cons

Very conservative. Most employees have to wear suit/tie everyday.

Pros

Professional yet fun environment
Largely involved with the community
Employees are understanding of one another
Small bank personality with Big bank products to offer

Cons

The bank is rather conservative on their spending; not necessarily a con, more so an adjustment
Fear of growing too large and becoming more like other big banks

Advice to Senior Management

Focus on growth from within-everyone has talents that should be utilized to their best for both the company and the employee