Fifth Third Reviews

Updated April 28, 2015
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3.2
692 Reviews
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Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
304 Ratings

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 28 reviews)

Cons
  • Upper management doesn't understand things that happen within the branch (in 31 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Pros and Cons

Employee Reviews

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  1. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay, benefits, people. Good customers

    Cons

    Bureaucracy, HR training that doesn't apply to me.

  2. Vice President

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Cincinnati, OH
    Current Employee - Vice President in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 3 years)

    Pros

    Decent benefits and opportunities to learn. Advancement difficult above VP. Solid Midwest bank that remains true to its conservative Cincinnati roots. Like many companies here, senior management tends to have very long (20+ years tenure). That's good and bad.

    Cons

    As mentioned in the Pro section the long tenure of senior management tends to promote resistance to change. That's probably not particular to 5/3. Banking is a restrictive place to be these days.

  3. Amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bank Teller in Toledo, OH
    Current Employee - Bank Teller in Toledo, OH

    I have been working at Fifth Third part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Welcoming atmosphere. Everyone works as a team. Great goals as a company and they treat their employees well with benefits and incentives!

    Cons

    Only down side is that they havent expanded throughout the U.S. yet.

    Advice to Management

    Please expand to the West so I can come back to work for Fifth Third. I miss my job.

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  5. Investment Executive

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    Excellent diversity within the branches

    Cons

    Not enough foot traffic; no accountability to reaching goals

  6. Good company, not enough incentive money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Charlotte, NC
    Current Employee - Personal Banker in Charlotte, NC

    I have been working at Fifth Third full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible, no micro managing, positive atmosphere fun people to work with free coffee. And you get your own office

    Cons

    Saturdays, not enough pay for the pressure someone unattainable sales goals and you have to rely on your entire team to get certain bonuses

    Advice to Management

    Raise incentive pay to get people excited about selling the products

  7. Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH

    I worked at Fifth Third full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I was in a bank mart so we had extended hours and we were open 7 days a week. They was nice because it allowed me to have a more flexible schedule. But working the weekends and evenings got old after about 2 years of doing it all the time. Great benefits

    Cons

    They expected a lot from the tellers. They put too much stress on them. I was on track to be a manager and they kept putting me off because I was too good as a teller and the branch did not want to lose me. It made me find a new job.

    Advice to Management

    You put too much stress on your employees. Everyone in the branch was in fear of not doing everything perfect. When there are long line the customers just want to do there transactions and not be offered bank products.

  8. CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC

    I worked at Fifth Third full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits where amazing and the hours were fantastic

    Cons

    I don't like hounding people for there financial information or status on the teller line I think it can be degrading when there are others around them.

    Advice to Management

    Focus more on customer service and not a sell that way they feel comfortable and the sells will come!

  9. Great people to work with And awesome pto and 401k matching.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker in Raleigh, NC
    Current Employee - Personal Banker in Raleigh, NC

    I have been working at Fifth Third

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The coworkers are nice. Technology up to date. Great employee outings. The help line is your lifeline And they are awesome!

    Cons

    10.5 hour Mondays with call nights On the retail side. Nobody likes that on Mondays. Open on saturdays. No WiFi in branches.

    Advice to Management

    Sometimes they can come off micromanagey. Fix the miscommunication through fax to the underwriters and consolidate the numbers. There are at least 15 and they keep changing.

  10. Assistant Center Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work life balance is a plus. Great work schedule. Great overall experience

    Cons

    It's all about the numbers not employees

  11. Banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Incentive pay is structured well

    Cons

    Sales environment and goals lead to company based goal first and customer's financial goals second.

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