Fifth Third Reviews

Updated July 4, 2015
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3.2
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Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
316 Ratings

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • good benefits and fair treatment (in 28 reviews)

Cons
  • New upper management in the Chicago area have a personal agenda (in 31 reviews)

  • Sales goals as a teller were the worst part (in 26 reviews)

More Pros and Cons

734 Employee Reviews

Sort: Popular Rating Date
  1. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good hours, holiday pay, good benefits

    Cons

    Slow at times, pushed to meet goals


  2. Helpful (1)

    Decent bank to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Personal Banner in South Fort Mitchell, KY
    Former Employee - Licensed Personal Banner in South Fort Mitchell, KY

    I worked at Fifth Third full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The branches and support team are phenomenal with this bank. you learn allot about the selling process

    Cons

    HR is extremely unorganized and cause you to waste alot of unwarranted time. There are several months of trainings.

    Advice to Management

    Upper management needs to stay on hr more and communicate more effectively and refer that information to lower management in a more timely fashion.


  3. Customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Fifth Third part-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    They really care about development and fifth third bank I have always had a great experience and enjoy working for such a great employer. I would recommend this employer to any of my friends or family.

    Cons

    As any workplace there are cons. I do not like that you have to wait so long to post out to other positions and some time there may not be as much training as there we should bd.

    Advice to Management

    Management is great and very involved. I have had as many meetings with my regional manager as I have my branch manager. I know where u stand


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales, services and listening to customer needs.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Canton, MI
    Former Employee - Personal Banker in Canton, MI

    I worked at Fifth Third full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good reason I here I made lots of friends for lifetime and they will be there for my hard times.

    Cons

    Customer issues which I can resolve and some which i cannot resolve try to make sure I am there for them.

    Advice to Management

    Management great no words to describe.


  6. Good place to start

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    flexible hours, chance for incentives, good benefits, great working environment,

    Cons

    as a lead you're in charge of pretty much all the operational aspects of your branch. It's an assistant branch manager position with less pay


  7. Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good job, good people, job security, hours are are pretty good

    Cons

    pushy in sales, alot of turnover, alot of business calling


  8. I have been promoted several times since starting at fifth third bank

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Personal Banker I in Orlando, FL
    Current Employee - Retail Personal Banker I in Orlando, FL

    I have been working at Fifth Third full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Promote from within, truly care about our success, learned quickly, convenient

    Cons

    I don't feel we get paid enough compared to our competitors

    Advice to Management

    Better raise increase percentages


  9. Helpful (1)

    Plenty of Career Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Grand Rapids, MI
    Current Employee - Anonymous Employee in Grand Rapids, MI

    I have been working at Fifth Third full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growth opportunities available for those willing and able to commit the time and energy. Banking industry provides a wide variety of educational and occupational experiences and there seems to always be vacant positions available, either in the contact centers (Grand Rapids MI and Cincinnati, OH) or at any one of their 1300 branch locations across the mid-west. Salary and benefits, including: medical, dental, vision, 401-k, tuition reimbursement, etc are par-w/the industry. Work-life balance is appropriate for the nature of the industry and workload is highly dependent upon seasonal volume.

    Cons

    Many people find it difficult to advance their careers in a highly-bureaucratic environment. In order to take advantage of the many career opportunities at 5/3 you must be proactive and comfortable networking. While this is not necessarily a con, it is a warning to those who are considering the prospects of seeking out employment with this company but have a passive attitude about their career paths and are either unwilling or do not feel it is necessary to proactively network.

    Advice to Management

    n/a


  10. *

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    Great company with a lot of room to grow

    Cons

    Can be very inconsistent


  11. Customer Service Professional I

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Significant training on systems and policy.
    OK cafeteria onsite
    Ice machine to keep your drinks cold
    Discounts on banking products

    Cons

    Limited communication about promotions; branch product pushes; and "rush" information.
    Contact center environment
    No rest period between calls to finish notes
    30 minute lunch
    No time to get to know fellow team members

    Advice to Management

    Team Building would be good for the various contact center teams
    Consider adding wrap-up time between calls
    Share up to date information about product marketing initiatives, and branch pushes



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