Fifth Third Reviews

Updated July 31, 2015
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3.2
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Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
335 Ratings

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • good benefits and fair treatment (in 28 reviews)

Cons
  • New upper management in the Chicago area have a personal agenda (in 31 reviews)

  • Sales goals as a teller were the worst part (in 26 reviews)

More Pros and Cons

767 Employee Reviews

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  1. Best bank I worked for so far

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Decent pay - Lots of different positions - Get promoted quickly - Great management - Lots community events to partake in (E-bus, Toledo Zoo, Pride Parade etc) - Very easy computer system

    Cons

    - Sometimes I think management has no idea on how customers think and make these weird routines for retail bankers

    Advice to Management

    Stop wasting money on marketing materials! We waste so much time and money on replacing advertisments in the branches. Plus, there are always a lot of brouchures and other reading materials that are being updated every other week so we have to throw out a bunch of the old ones. Total waste of paper!


  2. Fifth Third Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work with a great culture. Opportunities are available for ambitious employees.

    Cons

    The pay is a little below market, but the work-life balance makes up for the difference.


  3. Strategic thinkers in a slow moving environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Fifth Third full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I worked in the Madisonville Office in IT. Great benefits. Plenty of time off. Upper management are strategic thinkers. Great in-house designers, developers, and testers. Some business partners were open minded and trusted internal recommendations.

    Cons

    Limited office space and slow to upgrade hardware. Ran 99.9% on Microsoft and getting new software approval required months approvals. Mostly partnered with offshore development firms instead of domestic development talent.

    Advice to Management

    Get some Macs and know how to support them. Reevaluate salary range for job titles.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker II in Columbus, OH
    Current Employee - Personal Banker II in Columbus, OH

    I have been working at Fifth Third full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people and culture. Good hours and management is flexible with schedule. Team environment. If you work hard and make good connections upward mobility is definitely in your future.

    Cons

    Lengthy training. Have to know the right people to advance. It is difficult to move up if you are in a low performing branch. Need to always make goal to be noticed


  6. Great company with good benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker in Fort Myers, FL
    Current Employee - Personal Banker in Fort Myers, FL

    I have been working at Fifth Third (More than a year)

    Pros

    Great benefits Great hours Holidays off Good work life balance

    Cons

    If you do not meet sales goals your gone!


  7. Teller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful people to work with, care more about the customer rather than the sale. This is the 3rd bank I've worked at and the best bank I've worked at. They know how to manage without micromanaging, and it's nice being able to go to work every day and not dread it. I'm going to miss working here, and I'm only leaving because I need full time work and it's not available in my area. They negotiate with you as well when it comes to compensation and they're quite fair about it for the most part.

    Cons

    Very expensive health insurance! Bare minimum health insurance alone is 85 dollars per pay check!

    Advice to Management

    Work on lowering the price of benefits, that's seriously my only complaint.


  8. Mortgage Loan Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Loan Processor in Chicago, IL
    Current Employee - Mortgage Loan Processor in Chicago, IL

    I have been working at Fifth Third full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Business casual, friendly employees, a lot of company perks/discounts, nice salary and benefits packages.

    Cons

    Management is terribly discombobulated and generally self-centered. There is no official training on how to process their files for different programs and they will throw a bunch of files on you and expect you to process them quickly without any proper guidance or assistance. Management doesn't have experience processing any files, so they are no help. They mandate overtime as a response to giving you too many files. They say there's opportunity to grow within but often won't promote you. Management is very competitive to be the best team in the Bank and often over extends work to their processors and/or has a blatant disregard for upsetting any attempt at a work/life balance.,

    Advice to Management

    Hire managers that have experience processing all kinds of files so that they can be effective in assisting their team. Stop trying to change the atmosphere to a military base camp and take a moment to understand how dumping all the work on your processors and not effectively assisting them actually affects them. Stop letting your competitiveness to be the best affect your employees so negatively at home and physically and don't throw in their face that if they can't do their job there are people in the street that are waiting for the opportunity. Focus on making the processing of the loans more efficient.


  9. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company who care about employees. Great benefits. Smart management.

    Cons

    Low commissions, lack in technology.


  10. Helpful (2)

    Middle of the road

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Cincinnati, OH
    Current Employee - Operations in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to gain work experience and exposure to industry as a whole.

    Cons

    Limited opportunities for growth with little/no employee development. Compensation tends to trend well below median range for most positions. There are opportunities to supplement with incentives but these can be hard to achieve consistently without compromising yourself.

    Advice to Management

    Opportunity exists to create better employee engagement & investment in career development. There are many long-term employees who've been pigeon-holed and not appropriately built-up, many are overlooked for their hard work while their managers & supervisors continue to receive multiple recognitions & Horizon Awards.


  11. Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Dayton, OH
    Former Employee - Personal Banker in Dayton, OH

    I worked at Fifth Third full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I enjoyed working for the company. Had a great work life balance, which means there is rarely required overtime. I worked in a branch so hours were great 830-5. If you a great co-workers in your branch as well as a great Financial Center Manager you will have an awesome experience,

    Cons

    Stop turning banking into an actual sales team. There were times when we were calling the same customers every week for cal nights. There were numerous times where a customer stated they were called just two weeks prior or in the same day. Sometimes it felt like your on a scavenger hunt for business., especially if you were in a slower branch. In other words, you felt like a telemarketer at times, and others your may feel like a car salesmen.

    Advice to Management

    Stop treating banking like a car dealership. Customers want to see the value in products, not pushed on products because they want to hit a goal.



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