Fifth Third

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Fifth Third Reviews

Updated January 29, 2015
Updated January 29, 2015
640 Reviews
3.2
640 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
285 Ratings

Review Highlights

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 28 reviews)


Cons
  • Upper management doesn't understand things that happen within the branch (in 31 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not what I expected leaving a larger bank for this one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Center Manager in Naples, FL
    Current Employee - Financial Center Manager in Naples, FL

    I have been working at Fifth Third full-time

    Pros

    As an FCM (branch manager) the benefits Fifth Third offers are very competitive with much larger banks. Salary is about the same as larger banks.

    Cons

    As they continue to outsource departments, close branches or convert them to "Banks of the future" staffing model continues to drop in brick and mortar. Building maintenance is not good at all. Takes forever for anything to get fixed, with very little expenditure on facility. Equipment and processes are outdated and extremely inefficient. Incentive plans become harder to achieve and payouts slowly declining. Most importantly, as they continue to cut staffing in branches, the manager gets to wear additional hats each year. Can be very overwhelming to complete all tasks, trackers, reports, forms etc. With all the busy work, it makes it nearly impossible to schedule daily time with team members, actually coaching them and helping them attain team goals.

    Advice to ManagementAdvice

    Stop with the micromanaging tasks and offsite meetings, and outside business cold calling. Managers cannot be all and do all. Let us do what makes other banks successful, by having the FCM in the branch, actually focused only around coaching their team. You will see the results nearly immediately by removing all the paperwork, trackers, meetings, and unnecessary forms.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Ann Arbor, MI
    Current Employee - Customer Service Representative in Ann Arbor, MI

    I have been working at Fifth Third full-time (more than a year)

    Pros

    Really great place to work

    Cons

    Nothing bad to say at all

    Advice to ManagementAdvice

    They need to work on nothing

    Recommends
    Positive Outlook
  3.  

    Great platform! Great bank program!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Executive
    Current Employee - Investment Executive

    I have been working at Fifth Third full-time (less than a year)

    Pros

    Great fee based platform! Great business model for investments to succeed! Management and leaders take feedback!

    Cons

    Paperwork, some technology needs...that's just a about it.

    Advice to ManagementAdvice

    Invest more in technology

    Recommends
    Positive Outlook
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  5.  

    Excellent corporate culture, great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Grand Rapids, MI
    Former Employee - IT Analyst in Grand Rapids, MI

    I worked at Fifth Third full-time (more than 5 years)

    Pros

    Excellent benefits, great culture, top place to work in most markets every year. Rewarded for performance.

    Cons

    Linear management structure sometimes makes it hard to get promoted outside of the established heirarchy.

    Advice to ManagementAdvice

    Promote outside of the norm once and a while.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Pros

    Room for advancement. Great people to work with.

    Cons

    Do not have any cons about the place.

    Advice to ManagementAdvice

    Company has great values.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Excellent opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    If you are reliable, intelligent, and determined possibilities could be endless.

    Cons

    None. Bankers hours are the best to work

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Felt like my input mattered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Support Specialist in Grand Rapids, MI
    Former Employee - Mortgage Support Specialist in Grand Rapids, MI

    I worked at Fifth Third full-time (more than 5 years)

    Pros

    the office culture was relaxed and I felt that all people were respected.

    Cons

    did not always seem like a chance to move into a different position

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Chicago, IL
    Former Employee - Summer Intern in Chicago, IL

    I worked at Fifth Third as an intern (less than a year)

    Pros

    Great team. Really helpful supervisor.

    Cons

    Slow. Oftentimes lacked things to do

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    software engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    great company, benefits, culture, bonus

    Cons

    no diversity, advancement opportunities, high stress and volume of work

    Advice to ManagementAdvice

    focus on diversity

  11.  

    Great place to be. Learned a lot. Good manager, succesful branch.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banker in Chicago, IL
    Former Employee - Banker in Chicago, IL

    I worked at Fifth Third full-time (more than a year)

    Pros

    Excellent team work while making our customers happy is what made it worth it every day. I loved the people i worked with including my manager.

    Cons

    Staffing was typically low. Sometimes it's hard to make customers happy when there are not enough people to adequately take care of them. We made it work though.

    Advice to ManagementAdvice

    Maybe get more staff.

    Recommends
    Positive Outlook
    Approves of CEO

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