Fifth Third Reviews

Updated July 4, 2015
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3.2
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Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
316 Ratings

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • good benefits and fair treatment (in 28 reviews)

Cons
  • New upper management in the Chicago area have a personal agenda (in 31 reviews)

  • Sales goals as a teller were the worst part (in 26 reviews)

More Pros and Cons

734 Employee Reviews

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  1. Helpful (1)

    Avoid Fifth Third

    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Vice President in Charleston, WV
    Former Employee - Vice President in Charleston, WV

    I worked at Fifth Third

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Ability to discover personal potential

    Cons

    Condescending and untrust worthy management. Clique organization. Politics rules.

    Advice to Management

    Grow up


  2. Pleasant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Pros

    Pleasant working environment and workers

    Cons

    Night shift hours for position


  3. Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Glen Ellyn, IL
    Former Employee - Personal Banker in Glen Ellyn, IL

    I worked at Fifth Third full-time (More than 5 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    It is a strong company with all the usual job benefits. When you work retail banking you get Sundays and some holiday off.

    Cons

    Sales Sales Sales! Big Product pushing environment.

    Advice to Management

    Focus on P&L and less on unit driven sales model. There is too much turnover in accounts, and this is more expensive in the long run. Also, value your employees. They are the face of the product, so keep them happy.


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  5. Helpful (2)

    No loyalty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President-Operations in Madisonville, OH
    Former Employee - Vice President-Operations in Madisonville, OH

    I worked at Fifth Third full-time (More than 10 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    There are some good people at Fifth Third. If you have the right manager, who cares about you as an employee, you can do well. If you have the wrong manager (an there are plenty), you are going to be cut loose at some point so they can show a savings on their budget.

    Cons

    You will work long hours for little pay until someone above you decides to eliminate you for a cheaper unqualified replacement. This happens across the bank every 2nd quarter.

    Advice to Management

    The bottom line is important but your business is run with people so value them more. You say all the correct things and go through certain motions like you care but when good people with high merit reviews are being cut just to save a couple bucks, your actions speak much louder than your false employee engagement words.


  6. Helpful (1)

    Senior Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Cincinnati, OH
    Current Employee - Senior Business Analyst in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The bank is large enough for you to move around and gain good experience

    Cons

    Highly political to the point where performance has little to do with advancement and ratings.

    Advice to Management

    IT managers need to have a strong background in IT. Remove the Operations and Line of Business managers from IT management positions. They do not understand or respect the planning which needs to be done in order to meet deadlines on IT projects. You need management which understands boxes aren't made of cardboard, software isn't pajamas, and real IT security takes longer and costs more than having ADT installed at your house.


  7. Helpful (1)

    Worst bank ever worked at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Relationship Manager in Saint Louis, MO
    Former Employee - Commercial Relationship Manager in Saint Louis, MO

    I worked at Fifth Third (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Office was in a good location. They are aggressive hiring new talent so they will pay high upfront bonuses . It's downhill after that

    Cons

    Bad management , no strategy, limited capabilities, zero trust between the business line and credit. Outdated technology relative to the competitors

    Advice to Management

    Start over


  8. Helpful (1)

    Sales...sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pressure to drive away customers

    Cons

    Sell every thing to every one.


  9. Helpful (1)

    Bank does not support employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Sarasota, FL
    Former Employee - Bank Teller in Sarasota, FL

    I worked at Fifth Third part-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great team members to work with, except the branch manager. We had a great base of appreciative customers, which made it a pleasure to come to work.

    Cons

    Upper management does not support branch employees on dispute matters. Policies made to protect employees, such as an HR Hotline, is just a farce. No follow through - no loyalty. And, I saw several times that a qualified employee was passed up for advancement based on new management wanting to bring new employees in from their past places of employment.


  10. Helpful (1)

    accounts payable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    indoor warm office free coffee

    Cons

    low pay bad cooworkers hate it


  11. Helpful (2)

    Financial Center Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Chicago, IL
    Current Employee - Financial Center Manager in Chicago, IL

    I have been working at Fifth Third full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Base salary, team members in your office

    Cons

    No work life balance, regional managers that dont care for you as individual, regional managers provides no added value then telling you to go get more accounts, daily demands for action plans with constant fire drills, all this unneccesary work is actually counter productive and brings morale down. Lots of managers and bankers are fed up and you could already see the stream of managers and bankers leaving. Behind close doors all managers talk to each and are tired of the added pressure for 2015. Goals changed for retail banking employees for 2015 and all the most popular products were devalued in points. Seems the company is trying to save money on not paying out on production bonuses with new points structure.

    Advice to Management

    You are going to lose lots of good managers due to high pressure tactics for 2015. Last 2 years were focused on steady growth and P&L. Now in 2015 we going widget crazy with points and putting more focus on points then revenue.



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