Fifth Third Reviews

Updated August 28, 2014
Updated August 28, 2014
540 Reviews

3.2
540 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
242 Ratings

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance (in 17 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 26 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Underwriter
    Former Employee - Mortgage Underwriter

    I worked at Fifth Third full-time for less than a year

    Pros

    Great co-workers, bank hours are always awesome, and there were plenty of fun team building activities.

    Cons

    Extremely unorganized for a financial institution, no formal training offered, management does not support the employees. The training that was provided, was by a non-mortgage professional, for a mortgage job, so the trainer had no idea about the things they were telling us to do and if they were correct or not.

    Doesn't Recommend
  2.  

    Happy working here

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    My coworkers were wonderful, and the management made it easy to want to work with Fifth-Third

    Cons

    There was a sales component to the job.

  3. 1 person found this helpful  

    Don't value employees as workers or people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer  in  Cincinnati, OH
    Former Employee - Developer in Cincinnati, OH

    I worked at Fifth Third full-time for more than 10 years

    Pros

    As an IT employee of over 15 years, the benefits seemed to be in line with most companies of similar size in the Cincinnati area. Work from home policy was very flexible. Relaxed dress code in some locations.

    Cons

    Management at all levels has really stopped communicating with the employees at the worker bee level. They don't listen and the don't talk to that level. Too much time spent in meetings. Very slow to adapt to change. Antiquated systems. They stopped treating people like human beings and more like replaceable parts. No training opportunities at all. Very hard to get recognized. Only way to get promoted was to move to a different area.

    Advice to ManagementAdvice

    Promote from within, offer training (onsite and offsite), invest in your employees, communicate on a regular basis with the worker bees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    It is ok, very hard to move up..Promise the world and get little in return

    Current Employee - Retail Personal Banker  in  Sarasota, FL
    Current Employee - Retail Personal Banker in Sarasota, FL

    I have been working at Fifth Third full-time for more than 3 years

    Pros

    The best reason to work is, is work..Nothing exciting.

    Cons

    Promise to move up in the company and many employee leave because that promise never becomes a reality.

    Advice to ManagementAdvice

    Promote more of your people instead of hiring from the outside. You would retain more employees and get better quality of work from them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    The worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Customer Service Representative  in  Charlotte, NC
    Former Employee - Lead Customer Service Representative in Charlotte, NC

    I worked at Fifth Third full-time for more than a year

    Pros

    I really don't have any

    Cons

    Branch Managers are not qualified to do their job, they have way to much time on there hands to be out running errands for them selves. They are out of the office doing personal things like nails, hair, groceries, and shopping at the malls. These are NOT business calls.

    Advice to ManagementAdvice

    Know what your managers are doing. Inspect what you expect!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time

    Pros

    They are very employee centered.

    Cons

    Older computer systems. Need updated.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    OK Company ... Bad Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Teller  in  Cincinnati, OH
    Former Employee - Customer Service Representative/Teller in Cincinnati, OH

    I worked at Fifth Third full-time for more than a year

    Pros

    Had a good branch manager, okay incentives for sales, room for growth in other areas of the bank (besides retail banking), good employee benefits.

    Cons

    Terrible culture for women, most senior management are men with 'the good ol' boys' mentality.

    At the short time I was there, they got rid of the Customer Service Manager position, which was >80% women who had hit a (short) glass ceiling within the company. This move lost them a lot of organizational knowledge, leading to diminishing customer service.

    Policy changes are not communicated well with the employees.

    The branch I was employed at was in a high-crime area, and 5/3 provided little security, leading to altercations with outraged customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great co-workers, believe in selling, not banking.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/Teller  in  Madisonville, KY
    Current Employee - Customer Service Representative/Teller in Madisonville, KY

    I have been working at Fifth Third full-time for more than a year

    Pros

    Easy to move up if motivated. Ample opportunity to make money.

    Cons

    All about sells. If you aren't making the sales, you will be making camp calls. Constantly checking people's accounts to see where they are spending money (seeing if customers are paying car, mortgage, stocks, etc else where).

    Advice to ManagementAdvice

    Just get back in to the tradition of banking.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Fantastic experience, I really enjoyed the training.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    Great pay, excellent benefits, a truly team oriented company.

    Cons

    Hours at a Bank Mart not great

  11.  

    Good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Loan Processor  in  Columbus, OH
    Current Employee - Mortgage Loan Processor in Columbus, OH

    I have been working at Fifth Third full-time for more than a year

    Pros

    People and management were great to work with.

    Cons

    A constant merry go round of layoffs thought the years.

    Advice to ManagementAdvice

    My particular mass layoff was not handled well at all. No attempt to re organize displaced Workers within the company what so ever. Last payroll screwed up etc, at a very stressful time for the employee, they did not really seem to care. Very un professional how it was handled.

    Doesn't Recommend
    Approves of CEO

Worked for Fifth Third? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.