Fifth Third

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Fifth Third Reviews

Updated November 24, 2014
Updated November 24, 2014
594 Reviews
3.2
594 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
269 Ratings

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance (in 20 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 27 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Beware what division you're working in for IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Fifth Third full-time

    Pros

    Pay is decent, working in a revitalized downtown is nice, especially in the summertime. Flexibility with work schedules.

    Cons

    Three items. First, IT departments that are support in nature (infrastructure, database, reporting, etc) are ridiculously understaffed. Secondly, advancement is directly tied to what division you're working in. Work for the wrong division (like support IT departments listed above), and you can kiss any thoughts of advancement goodbye. Thirdly, the politics. Good Lord Almighty, the politics.

    Advice to ManagementAdvice

    1. Care about retaining and advancing the careers of your IT staff. 2. A positive corporate IT culture is driven from the top down, NOT the bottom up.

    Neutral Outlook
    No opinion of CEO
  2.  

    Overworked & Underpaid - just not pretty enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Nashville, TN
    Current Employee - Branch Manager in Nashville, TN

    I have been working at Fifth Third full-time (more than an year)

    Pros

    Nothing note worthy to be considered a "pro".

    Cons

    Upper management lacks leadership skills & mentoring abilities. Their strengths are talking down to new branch managers, undermining & making us feel inferior because of the way we look not just production goals. This is a hostile, stifling setting that really puts a damper on the talent & creativity many companies would rather have.

    Advice to ManagementAdvice

    You are going to lose very valuable leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Soul killing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Detroit, MI
    Former Employee - Anonymous in Detroit, MI

    I worked at Fifth Third full-time (more than 10 years)

    Pros

    Starting pay is competitive, benefits are fairly good, and you have the potential to work with quite a few good colleagues and great customers.

    Cons

    Overwhelming focus on meaningless metrics and selling products that don't add value for the customer. The best employees are not recognized or rewarded, while the mediocre and incompetent employees are tolerated and even promoted if they say the right empty phrases.

    Advice to ManagementAdvice

    Focus on your employees, as they are the backbone of the company. Right now, the best talent walks out the door in frustration, while the worst employees hide in their jobs and collect a check while not adding value.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great experience for an intern.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Cincinnati, OH
    Former Employee - Intern in Cincinnati, OH

    I worked at Fifth Third as an intern (less than an year)

    Pros

    Leadership roles, good networking experience, nice resume builder.

    Cons

    Lack of communication on what was expected.

    Advice to ManagementAdvice

    Have more opportunities for interns to mingle with other leadership programs within the bank.

    Approves of CEO
  6.  

    Sales environment

    Current Employee - Personal Banker
    Current Employee - Personal Banker

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    Technology was up to date and stable pay.

    Cons

    Call nights and too pushy on sales. Pretty much making employees have a script to talk to customers. Turning into how Chase used to be.

    No opinion of CEO
  7.  

    On going pursuit to acquire and retain the best possible employees for the least possible money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Mortgage Loan Officer in Cincinnati, OH
    Current Employee - Direct Mortgage Loan Officer in Cincinnati, OH

    I have been working at Fifth Third full-time (more than 5 years)

    Pros

    Its a friendly tight community with room for advancement. Like the Mortgage industry anywhere, there is minimal training or leadership. The brand name brings in allot of business and there are allot of repeat customers.

    Cons

    The technology is decade old patchwork, the company is always looking for a way to trim income and more and more of the internal bank jobs are performed in India by off shore partners. If your not management your disposable and they are looking for a way to replace you with some one off shore. Its a commission job so vacations and time off are at your own expense. When the economy went flat they removed a whole wrung of employee and expect every one else to pick up the slack. There is no real accountability because no one in management wants it.

    Advice to ManagementAdvice

    Give your front line people the tools and support to take care of your customers, put the customers ahead of the process. Pay a living wage to employee's in this country that can also be customers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Fair Workplace

    Current Employee - Capital Markets Analyst in Cincinnati, OH
    Current Employee - Capital Markets Analyst in Cincinnati, OH

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    Given opportunity to work independently and grow within curent department.

    Cons

    Somtimes there are long hours during SD project

  9.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President in Cincinnati, OH
    Former Employee - Assistant Vice President in Cincinnati, OH

    I worked at Fifth Third full-time (more than 5 years)

    Pros

    Hard working people, great flexibility in certain positions. Good environment, enjoyable work. Felt committed to the job and serving the customers.

    Cons

    Staff was lean, one person does work that should be divided by many. Industry changes constantly which can be unsettling.

    Advice to ManagementAdvice

    Make employees feel secure and acknowledge the hard work they do

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    love it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Customer Service Representative
    Current Employee - Lead Customer Service Representative

    I have been working at Fifth Third full-time (less than an year)

    Pros

    love the people that work there. laid back!

    Cons

    pay sucks. salary and hourly are horrible

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Solid employer, good benefits and great manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credity Utility Analyst in Louisville, KY
    Current Employee - Credity Utility Analyst in Louisville, KY

    I have been working at Fifth Third full-time (more than an year)

    Pros

    Flexible hours, depending on your position you can have a really great manager, overall good work atmosphere, government holidays are nice.

    Cons

    They're changing up the health benefits for next year, there is not a large budget for employee engagement, they're not very quick to reimburse your expenses.

    Advice to ManagementAdvice

    Loosen up the purse strings and stop paying upper management so much.

    Recommends
    Positive Outlook
    No opinion of CEO

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