Fifth Third Reviews

Updated September 26, 2014
Updated September 26, 2014
557 Reviews
3.2
557 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
248 Ratings

Review Highlights

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 19 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 27 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Car Sales Tactics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Atlanta, GA
    Current Employee - Financial Service Representative in Atlanta, GA

    I have been working at Fifth Third full-time for more than a year

    Pros

    Great company for hard cold call type sells. The company is great for developing career driven sales employees.

    Cons

    The company engages in car sales tactics. The retail banking department has a meeting weekly called the "firing line", where if you have not meet your goal for the month you are now the target. Fifth Third retail banking is disorganized and extremely cheap in regard to the level of pay deserved by its employees. Be expected to regularly conduct wire, acquire business accounts and card processing account, obtain investment account, in addition to opening consumer account and credit cards

    Advice to ManagementAdvice

    Become more organized, increase pay and provide better training for employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Moving in right direction but lots of history and politics to overcome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, IT  in  Cincinnati, OH
    Former Employee - Manager, IT in Cincinnati, OH

    I worked at Fifth Third full-time for more than 8 years

    Pros

    Like the headquarters of most large companies, there a lots of opportunities to meet people in different functions, learn about other areas of the firm, and create inroads to new career opportunities. The pay is decent, too. Lots of good people work here. Great location in the middle of downtown Cincinnati.

    Cons

    Lots of internal politics, people who never follow through on promises, huge focus on "face time." Workload management is generally load up your subordinates until things are constantly falling off their plates, then change their priorities. This is due to the fact that the bank struggles to set priorities for the organization as a whole from the top down. Groups who support the whole enterprise then get caught in the ricochet of competing priorities from the business units.

    Advice to ManagementAdvice

    Continue adjusting your business models to enhance the ability of the enterprise support groups to meet their clients' needs in a timely manner.

    Create an environment where it's ok to say something doesn't work and to suggest a better way.

    Provide more and better training.

    Positive Outlook
    Approves of CEO
  3.  

    Prefer to hire externally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL

    I have been working at Fifth Third part-time for more than a year

    Pros

    Nice people, good hours and holidays. Good first job. Good work life balance.

    Cons

    Not much room for growth depending on position, high turnover rate, and they prefer to hire externally when jobs become available. Constantly short staffed and having to scramble to cover for missing people which creates stressful situations.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    From good to bad to really bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processing Clerk  in  Indianapolis, IN
    Former Employee - Processing Clerk in Indianapolis, IN

    I worked at Fifth Third part-time for more than 10 years

    Pros

    401k matching- vacation days- low cost dental insurance, occasional free pizza or pitch-in dinner, profit sharing benefit at end of the year

    Cons

    After 2008 with the financial fallout, it became a constant case of squeezing employees with more work for the same pay or a very tiny raise. Then came outsourcing of jobs and fewer hours per week. But this is probably true for most mid to big size banks. The typical brown-noser(s) who would rag on fellow employees to get in good with the clueless manager didn't help the environment either.

    Advice to ManagementAdvice

    No one of importance in executive position ever visited my location which showed how low they thought of the workers which didn't help the morale in any way. Practice what you preach- bank customers are now looked upon as sales meat to be exploited in any way possible with any dubious product if not unethical product. But this too probably goes for most banks nowadays.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good people, poor Sr. Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Pros

    Chicago downtown location has a great environment, good people to work with. You'll get your share of experience here because there is a definite "sink or swim" culture here

    Cons

    I've been working there nearly 8 years and it seems as if every year or 2 there are DRASTIC changes within the company. When these changes occur, they don't seem to be very well though out. As usually it results in pure chaos, and employees under stress because due to the new procedures, certain areas of support are no longer available. It's almost like upper management gets some "great idea" and throws it off on middle management. Then regular employees are left to pick up the pieces. This makes things extremely difficult for clients & employees.

    Advice to ManagementAdvice

    Try counseling with the departments before serious changes are made, so that when things are put into place we are prepared to tackle on any issues that may arise. Or at least create a level of support so that customer's aren't impacted.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Eh... Not serious about competition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time for more than 8 years

    Pros

    It's a good place to learn the industry. They're committed to employee growth.

    Cons

    Politics, politics. Jesus, politics.

    Advice to ManagementAdvice

    Look around you, your tech sucks and your competition is blowing you away.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    It was certainly an enjoyable experience, in growing with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third full-time

    Pros

    Being with Fifth Third, I have realized how they are passionate about investing into their employees and operationaly excellence.

    Cons

    The only thing I would say, is to look at the Big Picture. When you look at the Big picture you will be able to see more.

    Advice to ManagementAdvice

    Look at the Big Picture

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company to work for if you enjoy a layed back atmosphere. Lots of change going on at the moment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    Good advancement oppurtunity and great work schedule!!!

    Cons

    It is confusing to become accustomed to what your duties are and what you should be focused on, due to all of the drastic change constantly surrounding this company.

    Advice to ManagementAdvice

    Find something that works and stick to it. Also, dont play favorites and be more open wih employees.

    Doesn't Recommend
  10.  

    Blind Leading The Blind-er

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time

    Pros

    Decent salary, but incentive comp is a joke. Some good people.

    Cons

    Bad upper management: Tenure is the only thing that matters. You can be a complete idiot, but if you've been at Fifth Third for a while, you get moved up over more qualified individuals.

    Advice to ManagementAdvice

    You know who the good employees are. Pay for them for what they're worth, or say goodbye.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Fifth Third

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Center Manager  in  Chicago, IL
    Current Employee - Financial Center Manager in Chicago, IL

    I have been working at Fifth Third full-time for more than 3 years

    Pros

    Good Benefits, fair salary, good people

    Cons

    Work Life Balance, unreasonable expectations of sales force

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

Fifth Third Photos

Fifth Third Bank offices at 424 Church Street, Nashville, TN (Photo attributed to F McGady - )
Fifth Third
Fifth Third Bank offices in 1000 Town Center, Southfield detroit. (Photo attributed to Dave Parker - )
Fifth Third Bank headquarter offices in Cincinnati, Ohio (Photo attributed to Derek Jensen - licensed under the CCL Attribution-ShareAlike 2.0)

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