Fifth Third

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Fifth Third Reviews

Updated December 22, 2014
Updated December 22, 2014
614 Reviews
3.2
614 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
277 Ratings

Review Highlights

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 28 reviews)


Cons
  • Upper management doesn't understand things that happen within the branch (in 31 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Enjoyed the work, the people and the experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/Teller in Cincinnati, OH
    Current Employee - Customer Service Representative/Teller in Cincinnati, OH

    I have been working at Fifth Third part-time (more than an year)

    Pros

    On most given days I enjoyed the work, the customers and my coworkers.

    Cons

    Pay was low and incentive pay wasn't very much.

    Advice to ManagementAdvice

    If companies like Costco pay 11.50 an hour to stock shelves then a teller should make at least $12 an hour.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good overall, could be happier, though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Cold Spring, KY
    Current Employee - Customer Service Representative in Cold Spring, KY

    I have been working at Fifth Third part-time (more than an year)

    Pros

    Flexible with schedules, get floating holidays

    Cons

    Promotions are hard to come by

    Advice to ManagementAdvice

    Manager unfair with scheduling weekend work hours (I work in a bank mart setting), usually get stuck working weekends when manager is off

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Workplace bullying is tolerated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third full-time (more than 5 years)

    Pros

    Opportunities for advancement, solid benefits

    Cons

    Adversarial company culture, no collaboration, workplace bullying was tolerated, senior leaders in business lines are very reactive and seem to have no idea how to do long-term business planning

    Advice to ManagementAdvice

    Take workplace bullying seriously. Multiple people left my department as a result of a workplace bully. Employee relations made it very clear to me and to others that the manager (the bully) would be protected. Encourage collaboration as opposed to everybody looking out for themselves. Senior leadership needs to look more than five feet in front of themselves, develop a long-term strategy, and stick to that strategy.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Work harder to recognize your good performers.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Fifth Third part-time (more than an year)

    Pros

    Great 401 K matching. Some weekends off.

    Cons

    Extremely short staffed is the new normal. No time to go out to make calls in person. No time to pickup the phone to get business. Workers that are exceeding their goals are overlooked. Any new positions are mysteriously filled before they are even posted.

    Advice to ManagementAdvice

    Do over your incentive programs. A whole branch can lose out because of one persons negativity. Payouts for the customer service experience should be paid individually, not as a whole. Create more full time positions to ease the staffing crunch, not safe to have only one person in the lobby if the other person wants to take a few moments to eat etc.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Last resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Treasury Management Sales Officer in Cincinnati, OH
    Former Employee - Treasury Management Sales Officer in Cincinnati, OH

    I worked at Fifth Third full-time (more than 3 years)

    Pros

    Salary, vacation and sick time as well as work-life balance are the best things about working there. Every affiliate is different so if you end up in the wrong one, you will be miserable every day you enter the door.

    Cons

    Dealing with office politics can be draining in any environment and make facing every week day morning a daunting task. Be prepared to on-board yourself if you are in a professional sales role.

    Advice to ManagementAdvice

    Genuinely good people enjoy working in encouraging, strategic and positive environments with other good people.

    Doesn't Recommend
    No opinion of CEO
  7.  

    It was Ok,they are a bit laidback.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Pros

    Descent fixed salary as compared to other big banks.

    Cons

    Not much opportunity of growth or inceasing pay potential.

  8.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Lansing, MI
    Former Employee - Bank Teller in Lansing, MI

    I worked at Fifth Third full-time (more than an year)

    Pros

    Get to talk and help customers

    Cons

    If working at a busy branch it can get stressfull

    Advice to ManagementAdvice

    More staff at busy locations

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    it was decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fifth Third

    Pros

    good benefits and fair treatment

    Cons

    nobody like fifth third and I worked as a customer service rep

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    The company was okay to work for if you have no experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Personal Banker
    Former Employee - Retail Personal Banker

    I worked at Fifth Third full-time (more than 5 years)

    Pros

    Training was excellent, perks were good, great for someone with no experience

    Cons

    office culture needs desperate improvement, they should also consider 360-performance reviews. work-life balance was non-existent as well as personal growth.

    Advice to ManagementAdvice

    Implementation of 360-performance reviews. Middle management has too much power and upper management often does not find out things until it is too late or something really big goes wrong.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Business Banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Third

    Pros

    Products were great co workers also

    Cons

    Poor delivery management removed from process

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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