FileONE Reviews

Updated December 15, 2014
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3.3
17 Reviews
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Robert Sydnor
12 Ratings

Employee Reviews

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  1. great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Cary, NC
    Current Employee - Anonymous in Cary, NC

    I have been working at FileONE full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good place to learn a lot about large projects and enterprise systems. Really good benefits, friendly and casual. Management is hands-on and not afraid to get their hands dirty. Friendly atmosphere. The tech is modern and up to date.

    Cons

    The owner ES&S doesn't seems to care much about us. Not much formal training but even so it is a good place to learn from some smart people here. No Christmas bonus.

  2. Worked at FileOne for 3 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FileONE

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Worked with wonderful people, learned a lot, contributed to the growth of the company.

    Cons

    Management is not effective.

    Advice to Management

    Streamline your management techniques. Get more effective managers.

  3. FileONE review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FileONE full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company has some truly great people and a warm, family-like culture. Strong agile development, leadership communicates goals well and we have reached those goals! Awards and recognitions when we meet goals. People are generally happy here.

    Cons

    Company provided coffee is Folgers—yuck. Pay is so-so. Unclear advancement career paths, at least for me.

    Advice to Management

    increase advancement opportunities. Starbucks coffee ?

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. I like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FileONE full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun place to work, clear priorities, good communication-weekly company get together, management listens and teams, good benefits for the most part-health insurance is excellent and inexpensive. Strong and talented people here, convenient location. Good place to learn.

    Cons

    401k match should be better, office could use updating, ES&S (owner) doesn't seem to understand what we do and that we don't work in elections.

    Advice to Management

    Keeping us focused on a small number of big clear goals without distractions works well. Keep it up. Getting rid of negative people works too. Can we get more retirement company matching?

  6. Great place to learn, performance is recognized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FileONE full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is a smallish software company and you get to learn a lot in many different areas. It has a good culture where everyone pulls together (mostly). The people here are really talented. I've worked in big companies and while this is the first small company I've worked in, I love the autonomy we get. Goals are pretty clear and communication is good. Weekly meetings with management are great and people are thanked for their work. I have a great manager.

    Cons

    While our goals are pretty clear, they are really aggressive which has burned out some people in the past. We've missed some deadlines and the pressure can be intense at times.

    Advice to Management

    More business analysts and quality engineering would help and a bit more time with our deadlines would help a great deal!

  7. I would rated this company higher if they haven't changed so much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FileONE full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    At a time, there was a great management team that listened and was responsive. If you are on the SAAS side of the house you will love the experience, if not good luck!

    Cons

    Turnover, turnover, turnover! All of the best talent has left or been released (to save money). The turnover is around 60% per year. Beware. Senior management is clueless to the issues in the trenches (nor do they care to know them). If you are not in the inner circle keep your resume updated because you are unimportant. Senior management will provide you with lots of lip service which is total BS.

    Advice to Management

    Clean the senior management house! Rearranging the deck chairs on the Titanic does not mean it is not sinking.

  8. Going downhill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FileONE full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Casual dress code. Interesting work. Some good fellow employees. Things are OK if you are on the Puerto Rico team.

    Cons

    Senior management doesn't seem to know how to run a software development company. Flagship product is very slow, awkward, overcomplicated and very unintuitive. If you are not in the inner circle then keep your mouth shut - nobody cares what you think. The best employees have already left.

    Advice to Management

    Turnover is killing the company. Management lives below the line. Fix defects instead of always looking for workarounds or cover-ups.

  9. Me gusta Fileone!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Case Processor in San Juan, PR
    Current Contractor - Case Processor in San Juan, PR

    I have been working at FileONE as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company (in San Juan) has provide great training and professional increase. I am a trademarks case processor. My manager cares about us and I have good friends here. It is a good team place to be employed. Our customer loves us.

    Cons

    We are not trained on other softwares but focus on one software.

    Advice to Management

    Train us on corporation and corporation people on trademarks.

  10. Getting it done and having fun too

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Cary, NC
    Current Employee - Software Engineer in Cary, NC

    I have been working at FileONE full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great teamwork, positive, friendly atmosphere, strong Agile development practices, interesting projects. New work keeps us busy in SaaS. Happy customers.

    Cons

    Nothing really comes to mind. Some new furniture wouldn't hurt.

    Advice to Management

    Keep up the good work. A Christmas bonus would be nice.

  11. Great people, not sure about growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cary, NC
    Current Employee - Anonymous Employee in Cary, NC

    I have been working at FileONE full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very skilled professionals here. Employee friendly. Good benefits. Good teamwork. Newest technology. Growth in SaaS. Management sets the goal and usually gets out of the way. Flexible hours for some people. I like working here.

    Cons

    My salary is only so-so. Don't see a lot of advancement opportunity in my department. The SaaS department has more career advancement growth. Lots of knowledge held by a few. Recent staff reduction in my dept but at least a few negative people are gone. Customers are pretty much crazy, big government agencies.

    Advice to Management

    Look at industry salaries and keep up. More training so less information is held by a few. Don't ask us to work harder. We already are.

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