Filene's Basement Reviews

Updated August 17, 2014
Updated August 17, 2014
8 Reviews

3.8
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joel Feigenbaum
1 Rating

Employee Reviews

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  1.  

    It was great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  New York, NY
    Former Employee - Retail Sales Associate in New York, NY

    I worked at Filene's Basement full-time for more than 3 years

    Pros

    Great people and management gave constructive criticism.

    Cons

    None that I can think of.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Filenes Basement

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Filene's Basement

    Pros

    It was a fun company to work for.

    Cons

    Minimum wage pay was so low at the time.

  3.  

    The experience at Filene's was very good to taught how be the best sales associate and great customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Filene's Basement full-time for more than 5 years

    Pros

    Was best work at Filene's was very good store work and shopping excellent prices and good brands. They do care about their customers and services.

    Cons

    Was good place to work and friendly with other associate and managers. Be kinds of customers and they need service from us.

    Advice to ManagementAdvice

    General Manager told us if you want to successes to become department manager or assistance manager must b excellent customer services bring the company more successes made grow more.

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  5.  

    Excellent!

    Former Employee - Retail Sales Associate  in  Boston, MA
    Former Employee - Retail Sales Associate in Boston, MA

    I worked at Filene's Basement full-time for more than a year

    Pros

    Wonderful management & great co-workers! Flexible hours. Employee discounts. Fast paced and exciting. Never a dull moment.

    Cons

    I was really, really, really, really upset when the company went out of business. No pay raises for years.

  6.  

    This is my rating BEFORE Syms Corp. took the company over!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Group Manager  in  Boston, MA
    Former Employee - Group Manager in Boston, MA

    I worked at Filene's Basement full-time for more than 10 years

    Pros

    It was a great company to work for where people knew who you were by name and noticed (and acknowledged) your contributions to the company. It was an environment that was based on working as a team and that produced life long relationships.

    Cons

    This was retail so the hours could be long and the work was very physical. It didn't result in a very good work/life balance. You also had challenging customers to deal with at times.

    Advice to ManagementAdvice

    Some how cut down on some of the extreme hours.

    Recommends
    No opinion of CEO
  7.  

    Positive growth experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Cashier  in  Boston, MA
    Former Employee - Cashier in Boston, MA

    I worked at Filene's Basement

    Pros

    A lot of management support

    Cons

    very demanding work with difficult customers

    Advice to ManagementAdvice

    work WITH the employees

    Recommends
    Approves of CEO
  8.  

    Transitional Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Filene's Basement

    Pros

    Each employee is given a good level or responsibility.

    Cons

    Upper management lacks vision and communication skills

    Advice to ManagementAdvice

    Management needs to better communicate their long-term goals, and set milestones to meet them.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Happy to have a job that I love.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Filene's Basement

    Pros

    Filene's Basement shows respect and appreciation for the management staff and associates. The support from the Corporate Office is always positive and helps the stores to achieve their goals.

    Cons

    Because the company is small, the budget for advertising is small. I wish everyone new about our store. There is so much competition in off price retail that consumers don't realize what a great store we have and the tremendous merchandise we have at great value.

    Advice to ManagementAdvice

    Be true to your history. Go back to the automatic markdown system. It creates excitement in the store and keeps customers coming back. Don't ever give up on the Bridal Event. What fun!!

    Recommends
    Approves of CEO

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