FindLaw Reviews

Updated July 22, 2015
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3.1
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Recommend to a friend
Approve of CEO
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Michael Mathias
13 Ratings

Pros
  • ability to work from home once you get approval from your manager (in 8 reviews)

  • Healthy respect for work-life balance (in 4 reviews)

Cons
  • Compensation is low end of the industry (in 3 reviews)

  • No subject matter experts in lead and upper management roles (in 3 reviews)

More Pros and Cons

52 Employee Reviews

Sort: Popular Rating Date
  1. Best Company Ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Development Consultant in New York, NY
    Former Employee - Senior Client Development Consultant in New York, NY

    I worked at FindLaw full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    FindLaw, a Thomson Reuters business was by far the best company that I have ever worked for in my career. The lawyers are a lot of fun to work with, although they can be challenging at times. Thomson Reuters is a very respected company in the financial and legal sectors. The pay is excellent and support from headquarters is superior.

    Cons

    I resigned after four years of successful employment at Thomson Reuters to change industries.

    Advice to Management

    Hire me back...


  2. FindLaw is a great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology in Eagan, MN
    Current Employee - Technology in Eagan, MN

    I have been working at FindLaw full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work schedules Strong culture programs Strong leadership team Part of a larger, stable Thomson Reuters company, but FindLaw still has the small company feel to it Convenient location Great facilities

    Cons

    In a competitive and ever changing/evolving internet marketing services segment of the industry. FindLaw needs to stay ahead of the curve and/or react to industry changes quickly and this can lead to priorities changing frequently.

    Advice to Management

    Set a strategic direction and vision and stick to it. Also make sure we're prioritizing and aligning to the big "game changers" and not distracted by too many small projects that won't move the needle.


  3. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salesperson
    Former Employee - Salesperson

    I worked at FindLaw

    Pros

    Strong TCP and very little admin work to interfere with time in front of prospects

    Cons

    Exceptionally apathetic customer service and poor product performance; many unhappy clients


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  5. Helpful (1)

    *** Sales Reps Beware

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Client Development Consultant
    Former Employee - Senior Client Development Consultant

    I worked at FindLaw full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay is pretty good in your 1st year 180k at quota. Findlaw is a very small wing of a very large bird. Complete freedom, like no manager cares what you do.

    Cons

    Your salary drops to 26k after year 1. First year reps are leaving. Poor Products offering. The products are out of date and less effective then ever. No clear path for new innovation. I don't believe the leadership is strong enough to correct the problems and move forward.

    Advice to Management

    Please hire a VP of sales that is from Google, Facebook or basically any companies that is innovative. Otherwise this division of Thompson Reuters won't be around for long.


  6. Helpful (1)

    Team lead, web operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead, Web Operations in Eagan, MN
    Former Employee - Team Lead, Web Operations in Eagan, MN

    I worked at FindLaw full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Remote work was very possible if you were content in your current role. Wouldn't be a good idea if you were honestly interested in moving up.

    Cons

    The sales team made a killing by upselling clients a bunch of products they didn't really need or weren't a good fit. Scope of the products purchased was often stretched when sales consultants were closting the deal. Operations was tasked with fulfilling these high expectations, yet our metrics were based on speed, quality and quantity. All three sides of the triangle. Clients who weren't savvy enough to be a squeaky wheel never got the grease. Our business model was based on having a significant percentage of non-savvy clients like this so we would be able to rush them through the process and devote the actual time necessary to build our products for the clients who were squeaky wheels. It didn't often work out this way and teams had client portfolios that were incredibly challenging at times. As we reach the point now where best practices are better understood across the industry and websites are much easier to develop more cost effectively, FindLaw will struggle as they attempt to add value through producing better content (jockying for limited position in SERP) rather through producing simple infrastrucutre. Truly great content doesn't scale like infrastructure does (and becoming a paid channel reseller for display and PPC isn't scalable either). Good luck, FindLaw.

    Advice to Management

    Build a time machine and continue to travel back to 2005 when this scaled web production business model was relevant.


  7. Digital Marketer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ

    I have been working at FindLaw full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great place and job to get experience. Leadership is great and very transparent. Lots of good opportunities to build experience.

    Cons

    Company culture can be kind of conservative, formal. It doesn’t have the same vibe that you would find at an agency, but it may because it’s legal related and a part of a much larger organization.

    Advice to Management

    Please continue to provide transparency throughout the company – it is much appreciated and help us know where the company is headed.


  8. Helpful (4)

    Awful management with little experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Eagan, MN
    Former Employee - Project Manager in Eagan, MN

    I worked at FindLaw

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great campus and coworkers. Amenities include, clinic, caribou coffee, subway, 2 cafeterias, US bank, walking trail, bus shuttle in the winter

    Cons

    Awful management. Awful pay. Very little change can occur, even when input is received by employees. Not much development from management. Upward mobility impossible to obtain unless you kiss up to management


  9. Sr. Marketer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketer in Eagan, MN
    Current Employee - Marketer in Eagan, MN

    I have been working at FindLaw full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, flexible at times, employees are happy to come to work, fabulous benefits including time off, internal movement is considered before hiring outside - referrals suggested if coming from outside of TR.

    Cons

    Continual change in structure, never get too comfortable. Lower pay in comparison to industry standards,

    Advice to Management

    Quit the micromanaging and trust employees to get the work finished - no matter when or where they work. Flexibility is becoming more popular so be open to the change.


  10. Solid company mired in bureaucracy and process

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Designer in Eagan, MN
    Former Employee - Web Designer in Eagan, MN

    I worked at FindLaw full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Great collaboration between working groups - Efficient system of processes allow for quick project turnaround - Massive work space with cafeterias, Caribou, convenience store, and US Bank branch in building - Really enjoyable people who pull together as a team when needed - Middle management makes an effort to reward competent employees for a job well done - Flex work plan allows employees to work from home most days - 4 weeks of PTO from the start (including a week of sick leave) - Most teams make an effort to schedule some kind of team building fun thing once a quarter

    Cons

    -Painfully low salaries. Upper management will insist that they are competitive, but they're not, and market research data proves it. At one point they actually said, "If you want to make a million dollars, then maybe you need to find a new job." - Workflow is so process driven that it kills opportunities to be innovative and really do something cool for our clients. It's more "paint-by-numbers-and-call-it-custom." - Team leaders often were assigned to teams outside their expertise. A project manager leading a bunch of designers? No. It works in some respects, but creatives need to be led by a fellow creative to achieve the best results. - There is zero down-time at FL. There are no breaks between projects, no time to recharge. If you go on vacation, it's an unspoken expectation that you'll work while you're on vacation. - Management tries to quantify everything. You can't put metrics to something subjective like quality. - Little opportunity to advance within the design department

    Advice to Management

    - Offer your teams some flexibility in how they execute projects. Having a strict process increases efficiency, but creativity suffers. - Allow your creatives (writers and designers) to recharge. FindLaw is like the Nerdery, where the benefits are great, but you never have time to enjoy them. Burnout is common because there is no time to take a breath - Pay your people what they're worth. This company makes billions of dollars a year, and FindLaw contributes greatly to that. There is no reason why employees shouldn't be among the most highly compensated in the industry.


  11. Helpful (1)

    I was happy when I started and happy again when I left.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Designer II in Eagan, MN
    Former Employee - Web Designer II in Eagan, MN

    I worked at FindLaw

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You do a ton of work, so there is plenty of opportunity to add to your portfolio. Tons of entry level design opportunities.

    Cons

    The company leadership is entirely yes men. If you have other ideas, or question any decisions, or even support decisions but not enthusiastically enough, they will drive you out eventually. Quality of work and the validity of their management styles are secondary to being a team player.

    Advice to Management

    Managing a design team should be entirely different than managing a project management team. You can just skip from one to the other without causing problems.



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