Findlay Toyota

  www.findlaytoyota.com
  www.findlaytoyota.com

Findlay Toyota Reviews

3 Reviews
3.7
3 Reviews

Recommend to a friend
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Cliff Findlay
0 Ratings

Employee Reviews

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  1.  

    great people and great product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BDC in Las Vegas, NV
    Former Employee - BDC in Las Vegas, NV

    I worked at Findlay Toyota full-time (more than 3 years)

    Pros

    awesome work environment good staff

    Cons

    work every holiday, every weekend

    Recommends
  2.  

    Horrible Service Department management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Many Different Titles
    Current Employee - Many Different Titles

    I have been working at Findlay Toyota part-time (more than 10 years)

    Pros

    It's a job, and in this economy that counts for something I guess

    Cons

    Despicable work ethics. Mgmt's #1 goal is to replace long time, dedicated employees with low paid, entry level "green peas" as they call them. Easy to teach their rhetoric and propaganda to. Employees are encouraged and brow beaten into recommending and upselling repairs that are in many, many cases unneccessary to customers in the guise of "preventative maintenance" Most times these rec's are solely based off a made up (no actual Toyota literature proving the validity)mileage interval. The Service advisors are trained (read brainwashed)into pushing these sales onto customers or face dire consequences.

                              The technicians are treated the same or worse. Failure to recommend such service will result in write ups which ultimately lead to termination. Customers are being duped worse by mgmt allowing uncertified technicians repair vehicles in order to further push profits upward. For example repairs such as brake jobs, water pumps, power steering gear assy's, differentials, axle bearings and even transmission replacements are being done by techs with 3,4, maybe 18 mos experience...at an oil change level..not a factory trained certified technician level. Equivalent of a receptionist at the doctors office doing your procedure and not the doctor. But of course you'll still pay the same amount. Wages and salaries are constantly manipulated by mgmt in order to pad profits. Schedules are rotated and work areas are changed with such frequency that it's impossible to settle into a routine and perform your day to day duties without wondering if you'll be moving your tools or days off from one day to the next.

    Advice to ManagementAdvice

    Top management, meaning General Manager and above needs to truthfully and realistically evaluate his recent sercive mgmt change. Look closely at the damage this is doing to the dealerships reputation. See how many valuable, skilled and dedicated employees have been pushed out, fired, intimidated and just plain gotten sick of the conditions there. This place has traded profits for people over the last 10 mos and sadly once the profits die down, there will be no more good people..either working there or shopping there.

    Doesn't Recommend
    Negative Outlook
  3.  

    Nice clean place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Car Salesman
    Current Employee - Car Salesman

    I have been working at Findlay Toyota

    Pros

    Nice bosses, a clean work environment

    Cons

    Way too many hours to work

    Advice to ManagementAdvice

    Nothing to improve, managers did a good job with customers and taking care of employees

    Recommends

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