Firehouse Subs

  www.firehousesubs.com
  www.firehousesubs.com
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Firehouse Subs Reviews

Updated September 11, 2014
Updated September 11, 2014
82 Reviews
3.3
82 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Don Fox
25 Ratings

Review Highlights

Pros
  • Vert friendly staff, manager was nice, food is great, loved my job and i would recommend it to anyone (in 7 reviews)

  • It doesn't take long to get used to everything bcus it's really easy to learn all the stuff (in 3 reviews)


Cons
  • As with any minimum wage job, the work can get very monotonous (in 8 reviews)

  • I have been a shift leader for two years, has been employed for four years (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall good place for students to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Midvale, UT
    Former Employee - Crew Member in Midvale, UT

    I worked at Firehouse Subs part-time for less than a year

    Pros

    Great workplace diversity, good sandwiches. Everything is streamlined and very clean/in order always. They give back to the community which is their most notable feature.

    Cons

    Strict management with stiff upper lips made this by-the-books workplace less personable. Only two employees got raises after several months of hard work.

    Recommends
  2.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Tallahassee, FL
    Former Employee - Crew Member in Tallahassee, FL

    I worked at Firehouse Subs part-time for more than a year

    Pros

    50% off discount

    friendly coworkers

    good management

    Cons

    no benefits
    long hours
    short breaks
    sometimes difficult costumers

    Recommends
    Approves of CEO
  3.  

    Have to be really into customer service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Firehouse Subs part-time for less than a year

    Pros

    The subs were really good

    Cons

    When you get slammed it can get crazy and stressful

    Advice to ManagementAdvice

    My manager at the time was awful

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  5.  

    Disappointing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Costa Mesa, CA
    Former Employee - Cashier in Costa Mesa, CA

    I worked at Firehouse Subs part-time for less than a year

    Pros

    Nice co-workers, good first job and work environment.

    Cons

    Unprofessional and bad management, no benefits, minimum wage pay

    Advice to ManagementAdvice

    Management needs work on managing schedules and informing employees of schedule changes. They hired way too many people and overestimated that business would do well. Hours aren't as flexible since management overstaffed their restaurant, leaving some workers with no hours and work. They also expected employees to be on par with In-N-Out and Chick-Fil-A despite offering no benefits and minimum wage.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Misleading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Firehouse Subs part-time for less than a year

    Pros

    Flexible Schedule, management usually worked with me when I'd have sudden days I needed to be off. Free drinks while working. Praised/bragged on as a great worker on cash register.

    Cons

    The job was great... For the first two months. It was my first real part time job. I got in because I knew someone else that worked at another store regionally. I was best in our store and in our region at raising money for the public safety foundation and had the highest upsell numbers. Manager would always brag on me and tell me how great of a job I was doing and everything. Then after about two months... Several people had been promoted and given raises. I was promised a raise at the interview if I could prove I was worthy. Never got a raise, never got promoted. Then we had someone new come in and get promoted within three weeks. And I was still making base pay. Boss ended up being moody and a jerk to employees whenever he was in a bad mood. Several people started leaving. I was trying to avoid fast food when I went searching for jobs and was actually about to shred my application when my friend told me she'd pulled strings and I was in already without having to apply. Only took the job because I was desperate and down to $14. Hated the uniform too and kept waiting for promotion because then I wouldn't have to wear the ugly hat that bothered my head so much. Even though it's not your stereotypical fast food restaurant, there's still a lot of oils and grease in the air that can settle on your face and help contribute to breakouts and acne flares. Not good if you're a 16 or 17 year old kid with problems already! Hated the smell I had on me everyday after work and it also spread to my car. My car smelled like a sub for weeks after I finally quit. It just got really negative and was no longer worth the pay I was getting, which was mostly sent to my gasoline fund that I only used to get to work. So it became a viscous cycle. Make money, buy gas to go to work to make money to buy gas to go to work and so on. I really had a miserable experience and there was already a lot of emotional issues I started having at the time. I loved the day I quit. :)

    Advice to ManagementAdvice

    Don't promise raises and then fail to go through with them. And treat your employees with more respect. Or else the ones you really need will leave and your store will look bad because you lose the numbers they were bringing in and then you end up trying to make those numbers back on your own.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member  in  Clermont, FL
    Former Employee - Crew Member in Clermont, FL

    I worked at Firehouse Subs part-time for more than a year

    Pros

    Good job out of High School just to make some cash. But other than that, extremely repetitive and if you don't work will with your co-workers, you will not enjoy your job.

    Cons

    Very difficult to receive full time hours with the other crew members and shift managers. Will usually take awhile to work your way up the stores ladder.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Charlotte, NC
    Former Employee - General Manager in Charlotte, NC

    I worked at Firehouse Subs full-time for more than a year

    Pros

    great company customers love the product

    Cons

    long hours no benefits but good company

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    My experience was PHENOMENAL! !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Macclenny, FL
    Former Employee - Cashier in Macclenny, FL

    I worked at Firehouse Subs part-time for more than a year

    Pros

    Flexibility.! Everything was super flexible. I really enjoyed the fact that I was able to be trained on EVERY aspect of the store rather than to just be limited. Also, there are plenty of opportunities for advancement .

    Cons

    I honestly cannot think of a single con for working for this company. I mean sure, I had to deal with rude customers from time to time , but who doesn't?

    Advice to ManagementAdvice

    Management , keep doing your thing ! Special shout out to Christopher True & Steven Beckom from the Macclenny, Fl store. You guys got it right.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Dead end job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Tampa, FL
    Former Employee - General Manager in Tampa, FL

    I worked at Firehouse Subs full-time for more than 3 years

    Pros

    Minimum wage job that offers no benefits

    Cons

    worry constantly that the store will close as its always so slow

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Not that great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Birmingham, AL
    Current Employee - Cashier in Birmingham, AL

    I have been working at Firehouse Subs part-time for less than a year

    Pros

    Free food, enjoyable coworkers, very easy job

    Cons

    unprofessional surroundings, work not taken seriously by coworkers, bad pay.

    Advice to ManagementAdvice

    Hire better workers, give more raises.

    Recommends
    Positive Outlook
    Disapproves of CEO

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