Fireman's Fund Insurance

  www.firemansfund.com
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Fireman's Fund Insurance Reviews

Updated August 15, 2014
Updated August 15, 2014
234 Reviews

2.8
234 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fireman's Fund Insurance President and CEO Andrew Torrance
Andrew Torrance
19 Ratings

Review Highlights

Pros
  • The work-life balance is openly discussed and promoted (in 14 reviews)

  • Good benefits, used to have a strong sense of togetherness in our department (in 13 reviews)


Cons
  • Little work/life balance-expectation that you be available to CA timed meetings so work much more hours than paid for (in 15 reviews)

  • company has changed senior management 7 times in 10 years (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative  in  Golden Valley, MN
    Current Employee - Account Representative in Golden Valley, MN

    Pros

    Benefits
    401k match
    Paid holidays off
    Vacation time
    Great co-workers
    On-site fitness center
    Flexible work time
    Work/life balance

    Cons

    Not being able to work remotely when needed
    Hard to move up
    CEO turnover rate

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Where I work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Chicago, IL
    Current Employee - Analyst in Chicago, IL

    Pros

    Professional and friendly environment. Good company culture.

    Cons

    Their are multiple problems which is causing the company to lose business. People only talk about fixing them, nothing ever changes.

    Advice to ManagementAdvice

    Although throwing money at something doesn't always work. Many of these problems will require significant capital investments to fix.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Big, bureaucratic organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Time off and benefits generally good

    Cons

    Hypocritical about work life balance. They say they care and then reward people who work RIDICULOUS hours. Most everything is outsourced so there is just a skeleton staff left in the U.S. When I was there (2006) they had just instituted yet another absurd performance measurement system where there were public ranking for each member of each team. The whole thing was ridiculous and everyone just rated each other 99%. It's that kind of management that makes a job not worth the pay.

    Advice to ManagementAdvice

    Give some actual power to small groups to actually build something or get something done. The experience there is being a very small, demeaned cog in a big stupid wheel.

    Doesn't Recommend
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  5. 1 person found this helpful  

    Life of the worker bee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Packaging Engineer
    Former Employee - Software Packaging Engineer

    Pros

    I love working with the people, and I've loved all the jobs I've held

    Cons

    Executive salaries are inflated, while worker salaries are depressed. FFIC is passionate about off-shoring and outsourcing it's work. And because of numerous past mistakes, anything that smacks of development is kept on a short leash. My personal feeling was that the executives saw me as a disposable commodity.

    Advice to ManagementAdvice

    If you care about the company, I'd max top salaries at 50 times the average salary. That includes contractors and off-shore salaries. This in turn would encourage reinstating benefits and and worker salaries. This approach attracts fewer egos which in turn reduces the number, size and costs of mistakes. You'll also have increased worker loyalty. FFIC has suffered multiple times from discounting the need to take care of its workers and has already lost the best and brightest by failing to respect and take care of the workers.

    I don't know about the legal side, but I personally would strive to reduce executive salaries by 10% per year to rebalance wages without causing an exodus of executive talent. But with that said, FFIC is top heavy anyway.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Excellent campus, co-workers and challenging work.

    Cons

    Novato isn't my favorite town

  7. 1 person found this helpful  

    Lots of turnover here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter  in  Chicago, IL
    Current Employee - Underwriter in Chicago, IL

    Pros

    Seasoned, well-intentioned, hardworking people in the trenches. Walking paths around campus. Lots of free parking available!

    Cons

    5 CEO's in the past 8 or 9 years, constantly shifting priorities with each change, financially troubled, high turnover affecting customer relationships, staff spread too thin across the board, current CEO is super-conservative/tech-averse, poor articulation/dissemination of strategy by upper management, operates on ancient technology systems/platforms (customers feel it) with minimal plans to improve. Constantly reorganizing, lacks talented staff in key areas. Feels like the dark ages.

    Fireman's Fund is burning itself down from the inside out.

    Advice to ManagementAdvice

    Listen more, improve systems. Pray?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    On the road to nowhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster  in  Novato, CA
    Current Employee - Claims Adjuster in Novato, CA

    Pros

    Telecommuniting, Heritage Program, some truly good human beings in the trenches, good 401k match

    Cons

    No upward mobility- constant middle and upper managment turnover with accompanying change of focus/direction. But hey all those folks who have worked here for 5 minutes know WAY more than the rest of the staff Health benefits poor post Affordable Care Act.

    Advice to ManagementAdvice

    If you want to be an expert provider listen to the experts.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Easy place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Novato, CA
    Current Employee - Manager in Novato, CA

    Pros

    Nice campus with good workout facilities

    Cons

    Very weak senior and middle management.

    Advice to ManagementAdvice

    Listen to your people rather than outside consultants and stop changing your your long term strategy every few years.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 4 people found this helpful  

    Claims Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They offer a great vacation package,

    Cons

    Workload is heavy and management does not listen to the concerns of their employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Frustrating but seems to be on the right path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director  in  Atlanta, GA
    Current Employee - Senior Director in Atlanta, GA

    Pros

    Benefits are decent, some really great employees and talent. Turnover has allowed opportunities for other positions. Past senior mgmt is gone- they were very damaging to the company as promoted based upon friendship and location vs. talent and best qualified.

    Cons

    Still have some poorly qualified AVP's from past administration who have no business holding these positions and make poor decisions due to ignorance of the lines they oversee. Still a beauty contest when it comes to salary/promotions and a forced bell curve. HR is a joke- protects sr mgmt at all costs. Little work/life balance-expectation that you be available to CA timed meetings so work much more hours than paid for. Have to leave to get a proper raise.

    Advice to ManagementAdvice

    Lose the bell curve for salary admin, along with the mid point target and start to pay for true performance. Listen to the staff, 360's for the AVP level and up and f/up on same.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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