Fireman's Fund Insurance

  www.firemansfund.com
  www.firemansfund.com

Fireman's Fund Insurance Reviews

Updated November 21, 2014
Updated November 21, 2014
198 Reviews
2.4
198 Reviews
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Fireman's Fund Insurance President and CEO Andrew Torrance
Andrew Torrance
34 Ratings

Review Highlights

Pros
  • Dept supports work-life balance and supports process improvement as well as best-practice sharing (in 16 reviews)

  • Good benefits, used to have a strong sense of togetherness in our department (in 12 reviews)


Cons
  • Little work/life balance-expectation that you be available to CA timed meetings so work much more hours than paid for (in 16 reviews)

  • The entire senior management at FFIC leaving and being replaced over the last 2-3 years (in 21 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Years of subpar results have led to current period of 'transition'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in Novato, CA
    Current Employee - Senior Financial Analyst in Novato, CA

    I have been working at Fireman's Fund Insurance full-time (more than 5 years)

    Pros

    The people at FFIC were great and the benefits package good with a solid focus on work-life balance. 7.5 hour days, 4 -5 weeks of vacation, 7.5% 401K matching were easy to get used to.

    Cons

    As stated in my intro, the company is essentially being merged into another Allianz (parent company) company and there is question as to whether the Fireman's Fund brand will even remain. The poor financial results did affect the ability for individuals to move ahead in the organization over the last few years and, of course, the moral of the workforce.

    Advice to ManagementAdvice

    The management will be moving on after the 'transition' stage so no advice is needed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Excellent Company

    Current Employee - Assistant Actuarial Analyst in Novato, CA
    Current Employee - Assistant Actuarial Analyst in Novato, CA

    I have been working at Fireman's Fund Insurance full-time (more than an year)

    Pros

    Fireman's Fund has a great group of employees. The office culture is enjoyable and the managers are great to work with. Most employees are very knowledgeable about the business, and opportunities within the company are extensive. They also offer an actuarial rotation program, which is a major plus.

    Cons

    The location of the home office in Novato, CA is not ideal, and the recent announcement of company restructuring indicates job insecurity.

  3.  

    Very poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Novato, CA
    Former Employee - Anonymous Employee in Novato, CA

    I worked at Fireman's Fund Insurance full-time (more than 10 years)

    Pros

    Nice campus, good work life balance. Most of the general employee population are hard working and want to do the right thing. Benefits are good with the exception of salaries. Heritage program is great supporting local fire departments and fallen firefighters.

    Cons

    Executive (SVP,VP and AVP) leaders need to get a clue!! Leadership is dishonest and after their own agenda. They play favorites and are phony. They think it's all about them and don't care about anyone else. Operations Support department is a disaster with the worst leadership I have every seen!

    Advice to ManagementAdvice

    It's to late for advice, they blew it. The parent company has had it and based on what I experienced, they did it to themselves allowing the BS to go on unaccounted for. They ruined a great company with great heritage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    No advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Java/IT Solutions Engineer in Novato, CA
    Current Employee - Java/IT Solutions Engineer in Novato, CA

    I have been working at Fireman's Fund Insurance full-time

    Pros

    - Friendly co-workers for the most part.
    - Good amount of vacation days + paid holidays.
    - On campus gym for free
    - Nice lounge with pool table, ping pong table, etc.
    - Campus is pretty nice (minus the duck poop).
    - Decent cafateria
    - Laid back atmosphere (can also be considered a con, see below).
    - Reasonable bosses
    - WFH on Fridays

    Cons

    - Compensation is on the border line of being non-competitive
    - Meetings. Meetings. Meetings. Typical day you will probably have a meeting in the morning, followed by a meeting discussing the meeting you just had, followed by another meeting to plan the next meeting. You will wonder how anything ever gets done.
    - A majority of the meetings will also be about processes, procedures, and approvals. You will experience de ja vu on a daily basis.
    - A majority of the people working here have been here for 20+ years, some 40+ years. They are nice people but they seem to be too comfortable with their job; they have forgotten how much work/effort people with similar jobs at different companies have. They have lost the drive to be competitive.
    - Senior management doesn't really seem to know what's going on.
    - Old technology, like early 20th century technology.
    - Work is extremely dull.

    Advice to ManagementAdvice

    Not much advice I can give, I'm not an expert in management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great hands on experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Novato, CA
    Former Employee - Intern in Novato, CA

    I worked at Fireman's Fund Insurance full-time (less than an year)

    Pros

    Everyone is very helpful and open to answering any questions
    Great office environment

    To really take advantage of this internship, make sure to take the initiative to find work

    Cons

    At times, it can be slow. Just make sure you try and meet as many people as possible and fill your time

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  7.  

    Very encouraging and invested in the developing employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in O'Fallon, MO
    Current Employee - Anonymous Employee in O'Fallon, MO

    I have been working at Fireman's Fund Insurance full-time (more than 3 years)

    Pros

    Fireman's Fund Company is a great company to work for and network with management for future opportunities. They are invested in the development of their employees.

    Cons

    Benefits (High deductible plans only), uncertainty of the companies future.

    Advice to ManagementAdvice

    Make decisions on how what direction the company is heading then announce to employees.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fireman's Fund Insurance full-time (more than 10 years)

    Pros

    Co-workers, benefits, Heritage, no pros for management.

    Cons

    Management, management, management, management, management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    No Stars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Specialist in Novato, CA
    Former Employee - Contract Specialist in Novato, CA

    I worked at Fireman's Fund Insurance as a contractor (less than an year)

    Pros

    Contractor salary is very nice

    Cons

    They treat contractors like second class citizens. Too many chiefs not enough Indians. Everybody is a director or AVP and not real job knowledge. People skill unheard of at this company

    Advice to ManagementAdvice

    Get a clue

    Doesn't Recommend
    Negative Outlook
  10.  

    Horrible run fast and run far!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Account Specialist in Bethlehem, PA
    Former Employee - Senior Account Specialist in Bethlehem, PA

    I worked at Fireman's Fund Insurance full-time (more than 8 years)

    Pros

    Benefits are wonderful, good 401K, tuition reimbursement, flexible time off..

    Cons

    Management is terrible, they are high school educated yo yo's who have been with the company forever and do not know any modern techniques or how to think for themselves. No room to grow with the company. Employees are allowed to bully each other and management condones the behavior.

    Advice to ManagementAdvice

    You offer tuition reimbursement but when an employee wants to grow, management stymies them at every opportunity. There is a "secret" hit list of employees to be gotten rid of and if you end up on the list the managers make your life miserable. There is no rhyme or reason to the hit list and employees that are promoted usually are brown nosers and the promotions makes no sense. The managers need to take that tuition reimbursement and go back to school. I had a manager that did not know what ROI (return on investment meant). She thought it was investment in employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Account Representative in Bethlehem, PA
    Former Employee - Customer Account Representative in Bethlehem, PA

    I worked at Fireman's Fund Insurance full-time (more than 8 years)

    Pros

    There were more pros several years ago. Only thing good about this job recently, was decent amount of vacation time, flexible hours and location. Salary was decent and they offered decent benefits as well. But this is not enough to make you tolerate the abusive and toxic environment.

    Cons

    The management is mentally and verbally abusive. Mandatory overtime has been in effect since earlier this year (people working 50 hours a week as customer service reps) Co-workers are always in your business and there are no repercussions. Systems, technology and methods of processing work are ancient, time consuming and inefficient. The quality programs are constantly changing and you get penalized for not being able to process quality work with poor systems. No opportunities for growth. You will not learn or develop any valuable skills. They have old management for the last 30 years, and the managers are uneducated and cannot think outside the box. Formal dress code has been reinstated, so now you have to dress up like a clown in a suit and go to work where you will be bullied, belittled, overworked, abused, and beaten down (mentally, emotionally, and physically for the long work hours)

    Advice to ManagementAdvice

    Advice to upper management at home office: get rid of your managers at the Bethlehem pa office, including the bozos that run your underwriting department. Bring in people with fresh ideas who are eager to change things. Also get rid of lazy employees who sit around gossiping and spying on people instead of doing their own work. It's a big waste of money to pay bloated salaries, to people who sit back and criticize without rolling up their sleeves and pitching in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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