Fireman's Fund Insurance Reviews

Updated April 1, 2015
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2.4
221 Reviews
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Fireman's Fund Insurance President and CEO Andrew Torrance
Andrew Torrance
47 Ratings

Pros
  • Dept supports work-life balance and supports process improvement as well as best-practice sharing (in 18 reviews)

  • Good benefits, used to have a strong sense of togetherness in our department (in 12 reviews)

Cons
  • Little work/life balance-expectation that you be available to CA timed meetings so work much more hours than paid for (in 16 reviews)

  • The entire senior management at FFIC leaving and being replaced over the last 2-3 years (in 22 reviews)

More Pros and Cons

Employee Reviews

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  1. I enjoy working at FFIC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in O'Fallon, MO
    Current Employee - Customer Service Representative in O'Fallon, MO

    I have been working at Fireman's Fund Insurance

    Pros

    Excellent leadership, great culture and opportunities

    Cons

    Honestly, I do not have any cons.

    Advice to ManagementAdvice

    Continue to higher leadership that cares

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Excellent benefits, but big room for improvement to bring systems more current.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Novato, CA
    Current Employee - Business Analyst in Novato, CA

    I have been working at Fireman's Fund Insurance full-time (more than 5 years)

    Pros

    Great people who were trying very hard to make it work. Great benefits & PTO.

    Cons

    Old systems and old ways of working with them.

    Advice to ManagementAdvice

    Good luck to all the wonderful people who have worked so hard in the last 50 years.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful

    Great People, but Could Never Get Their Head Out of the Sand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fireman's Fund Insurance part-time (more than 8 years)

    Pros

    Love my coworkers
    Get benefits
    Play sports on campus at lunch
    Opportunities to move around within different departments and positions
    Great work-life balance

    Cons

    Horrible IT systems that were a large part of what brought the company down
    Tight oversight by parent company
    Could never make real changes to make the company successful
    Feels like you aren't accomplishing much with your career

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance in San Francisco, CA
    Current Employee - Finance in San Francisco, CA

    I have been working at Fireman's Fund Insurance

    Pros

    The company offers a people friendly environment, decent pay and benefits, and challenging projects. There are also opportunities for advancement.

    Cons

    The senior management team has been a revolving door. The sales leadership team has delivered very poor performance over the years.

    Advice to ManagementAdvice

    Find a sense of urgency. Put the right leaders in place with the right incentives so they stay in the job long enough to make a difference. Replace the sales leadership team that can deliver growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful

    Management changes every six months. Systems still operate in Lotus notes. Systems are outdated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fireman's Fund Insurance

    Pros

    You only have to work a 40 hour week. If you keep your head down you keep your job.

    Cons

    If you have an opinion you are eliminated. Senior management has no vision.

    Advice to ManagementAdvice

    Have a 20 year plan instead of a 6 month plan.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful

    Poor management lead to failure....of the company. Let's hope ACE is better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fireman's Fund Insurance

    Pros

    No longer matters as the company was sold and hopefully things will get better for the line employees.

    Cons

    There was a secret hit list and if you ended up on the list, and no rhyme or reason on who or why, then management found a way to get rid of you. The SR management was terrible, line managers were incompetent, poorly trained and had no insight to how to manage in the 21st century. Systems were poor, training was non existent and back stabbing of other employees was tolerated and encouraged by management.

    Advice to ManagementAdvice

    Let's just hope with the sale to ACE, that all new management will be hired and the old discarded. Things can't get any worse than they all ready are.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    A lot of change here pretty much on a consistent basis.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fireman's Fund Insurance full-time (more than 5 years)

    Pros

    Great People, location and benefits.

    Cons

    Too much transition and change. No communication between departments to streamline processes.

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful

    FFIC has been good to me and will soon be no more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Novato, CA
    Current Employee - Senior Business Analyst in Novato, CA

    I have been working at Fireman's Fund Insurance full-time (more than 10 years)

    Pros

    Marin location is great
    Good people to work with and a lot of longevity
    Lots of opportunities to do different jobs without leaving the company

    Cons

    Benefits keep getting cut
    A new CEO every time you turn around
    A new manager every time you turn around
    Opportunities for advancement not good

    Advice to ManagementAdvice

    Quit doing the same thing over and over expecting a different result. Which is what they have been doing, hence the demise of FFIC :(

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Chicago, IL
    Current Employee - Claims Adjuster in Chicago, IL

    I have been working at Fireman's Fund Insurance full-time (more than a year)

    Pros

    Good benefits, excellent facilities and market leader in certain areas. Many opportunities to develop skills and grow and expand career potential

    Cons

    below market pay, frequent turnover.

    Recommends
    Neutral Outlook
  11. 2 people found this helpful

    A dysfunctional company that is dying on the vine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL

    I worked at Fireman's Fund Insurance full-time (more than a year)

    Pros

    Once one of the major insurance carriers, after numerous changes in management over the past decade, this company doesn't know where it is going. With Allianz sucking what is good about the Fund into it's grasp, there might be some hope left.

    Cons

    Management from Novato has little grasp of what the insurance market is really like. From their bubble in Northern California, it is hard for them to understand what the competitors are doing or what it is like in the trenches. No real opportunities for growth.

    Advice to ManagementAdvice

    Set upon a course of strategy and stick to it. Get management out of California and to Chicago or New York.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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