Fireman's Fund Insurance

  www.firemansfund.com
  www.firemansfund.com

Fireman's Fund Insurance Reviews

Updated November 17, 2014
Updated November 17, 2014
197 Reviews
2.4
197 Reviews
Rating Trends

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Approve of CEO
Fireman's Fund Insurance President and CEO Andrew Torrance
Andrew Torrance
33 Ratings

Review Highlights

Pros
  • Dept supports work-life balance and supports process improvement as well as best-practice sharing (in 16 reviews)

  • Good benefits, used to have a strong sense of togetherness in our department (in 12 reviews)


Cons
  • Little work/life balance-expectation that you be available to CA timed meetings so work much more hours than paid for (in 16 reviews)

  • The entire senior management at FFIC leaving and being replaced over the last 2-3 years (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    On the road to nowhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Novato, CA
    Current Employee - Claims Adjuster in Novato, CA

    I have been working at Fireman's Fund Insurance full-time

    Pros

    Telecommuniting, Heritage Program, some truly good human beings in the trenches, good 401k match

    Cons

    No upward mobility- constant middle and upper managment turnover with accompanying change of focus/direction. But hey all those folks who have worked here for 5 minutes know WAY more than the rest of the staff Health benefits poor post Affordable Care Act.

    Advice to ManagementAdvice

    If you want to be an expert provider listen to the experts.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Claims Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fireman's Fund Insurance

    Pros

    They offer a great vacation package,

    Cons

    Workload is heavy and management does not listen to the concerns of their employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Frustrating but seems to be on the right path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Director in Atlanta, GA
    Current Employee - Senior Director in Atlanta, GA

    I have been working at Fireman's Fund Insurance full-time (more than 10 years)

    Pros

    Benefits are decent, some really great employees and talent. Turnover has allowed opportunities for other positions. Past senior mgmt is gone- they were very damaging to the company as promoted based upon friendship and location vs. talent and best qualified.

    Cons

    Still have some poorly qualified AVP's from past administration who have no business holding these positions and make poor decisions due to ignorance of the lines they oversee. Still a beauty contest when it comes to salary/promotions and a forced bell curve. HR is a joke- protects sr mgmt at all costs. Little work/life balance-expectation that you be available to CA timed meetings so work much more hours than paid for. Have to leave to get a proper raise.

    Advice to ManagementAdvice

    Lose the bell curve for salary admin, along with the mid point target and start to pay for true performance. Listen to the staff, 360's for the AVP level and up and f/up on same.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Near-constant change negatively affects employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Undisclosed in Chicago, IL
    Former Employee - Undisclosed in Chicago, IL

    I worked at Fireman's Fund Insurance full-time (more than 5 years)

    Pros

    There are many good employees who sincerely care about the company and try to do the right things.

    Cons

    Too many management changes in recent years have negatively impacted employee morale. There is little consistency, and expectations are constantly shifting. New mid-level managers come and go, shaking things up and then moving on.

    Advice to ManagementAdvice

    The company needs to more effectively manage employees through periods of leadership change.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 6 people found this helpful  

    Disaster NEVER WORK HERE. RUN!!! DO NOT WALK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Novato, CA
    Former Employee - Director in Novato, CA

    I worked at Fireman's Fund Insurance full-time (more than 5 years)

    Pros

    I have to tell you, there are absolutely no positive aspects of working for this company. They are dishonest. They will slander you after you leave. I am an honest hardworking person who has been a very successful executive in this industry for more than 2 Decades. DO NOT WORK FOR THIS COMPANY.

    Cons

    They are dishonest. They slander their employees. They lie to the Department of Insurance. They lie to their clients. They lie to their employees. There is nothing redeeming about this organization whatsoever.

    Advice to ManagementAdvice

    get some scruples. get some integrity. Stop slandering ex-employees. Stop lying.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Horrible working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Novato, CA
    Former Employee - Anonymous in Novato, CA

    I worked at Fireman's Fund Insurance full-time (less than an year)

    Pros

    It was a paycheck. Some benefits were the food court served descent food and the grounds were nice and quite large for walks. You also had a 37.5 hour work week compared to 40 plus.

    Cons

    Terrible upper management who only looked out for themselves. Little to no room for advancement. Corporate infrastructure was old and not up to date. Typical large corporate environment. Upper management doesn't know or care who you are.

    Advice to ManagementAdvice

    Invest in upgrading corporate infrastructure. Focus on keeping productive and knowledgeable employees and rewarding them to minimize turnover.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    May never turn a sustainable profit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fireman's Fund Insurance full-time

    Pros

    Compensation & Benefits were very good

    Cons

    They built a malfunctioning submarine in their basement and they can't get it out!

    Advice to ManagementAdvice

    Sell the company

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    At the Fund

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Counsel in Novato, CA
    Former Employee - Senior Counsel in Novato, CA

    I worked at Fireman's Fund Insurance full-time (more than 10 years)

    Pros

    Very low key professional work place.

    Cons

    As a company FFIC runs hard to stand still.

    Advice to ManagementAdvice

    Consider outsourcing senior management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 6 people found this helpful  

    This company charges into things without seeing the long term consequences of their actions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims
    Current Employee - Claims

    I have been working at Fireman's Fund Insurance full-time (more than 5 years)

    Pros

    Reasonable salary
    Good time off allowance

    Cons

    no advancement potentials
    unreasonably demanding insureds

    Advice to ManagementAdvice

    Suggest you consider the perspective of those in the line of fire before final decisions are made.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    20+ year employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fireman's Fund Insurance full-time

    Pros

    Great benefits, lots of vacation time, love the work life balance, family oriented, company loves to promote from within

    Cons

    Antiquated systems, management turnover, too many meetings

    Recommends
    Neutral Outlook
    Approves of CEO

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