Fireman's Fund Insurance

www.firemansfund.com
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  1. 6 people found this helpful  

    Poor Management Ran a Great Company into the ground

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative in O'Fallon, MO
    Current Employee - Account Representative in O'Fallon, MO

    I have been working at Fireman's Fund Insurance full-time (more than 3 years)

    Pros

    Great Vacation Time given from the beginning

    Cons

    MicroManaged to the Extreme
    Dont know from one week to the next if you will have a job
    COMPANY BEING DISSOLVED
    PENDING LAYOFFS- DO NOT TRY TO COME WORK HERE
    Poor Communication with employees
    Upper Management has a very narrow minded mentality the trickles all the way down to the worker bees, its every man for themselves

    Advice to ManagementAdvice

    CLEAN HOUSE ON ALL MANAGEMENT POSITIONS!!!
    Youre regular day to day employees who actually do the work love this place and dont want to see it go. But poor decision making has ruined this company and continued poor decisions are killing a floundering company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    From tech to Insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Management in Novato, CA
    Current Employee - IT Management in Novato, CA

    I have been working at Fireman's Fund Insurance full-time (more than 8 years)

    Pros

    Beautiful Novato campus and great people to work with. Unique insurance products offering and an incredibly talented Claims organization. A subsidiary of financially sounds global Insurance giant (Allianz)

    Cons

    Conservative slow pace company with high frequency of senior management turnover. The ever changing strategy impacted the company's performance in the last 6 years. The current and past CEO have been able to maintain the same strategy and the results are improving.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Educational

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Fireman's Fund Insurance as a contractor (more than 3 years)

    Pros

    One of the oldest employers in Marin County (25+ years), they know how to find and recruit great talent; Brilliant and kind people. People in the trenches; multimedia, field relations, community relations, facilities, even in the mail room, they want to be included and genuinely want to help you succeed. It's a small enough organization where people get to know each other and genuinely care about one another. First time in a long time I've built a community in my work force.

    Cons

    Those same amazing people that are hired are not developed to grow. They are not encouraged to challenge themselves or the organization as a whole. Management seems to be more concerned with making their numbers and sadly what they forget is that without the inclusion of the people that do the work, those numbers will continue to fall and ultimately fade away.

    Advice to ManagementAdvice

    Get out of your offices and WALK the floors! Get to know your employees and really connect with them and see what they have to offer. Develop your people! Find out what matters to them. The foundation of this company was built on community and support. It won't grow successfully if those values aren't cultivated every day.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    Is this the end of Fireman's Fund Insurance?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Liability Claims Adjuster in O'Fallon, MO
    Former Employee - Liability Claims Adjuster in O'Fallon, MO

    I worked at Fireman's Fund Insurance full-time (more than 5 years)

    Pros

    There are no reasons to work here now, since Allianz has decided to basically sell off one half of FFIC and absorb the other half. But this was a long time coming, especially to those who left years ago and to those who are still working at FFIC that have survived. At least the employees cannot be blamed this time for "performance issues" , can they?

    Cons

    In my ten years of working in the insurance industry, I have never seen a once proud company like FFIC implode like this. Equal responsibility must be placed on both Allianz (for not investing additional money into FFIC after they shelled out the $3 billion back in the 90's and hence making FFIC a competitor) and FFIC as well (for taking the risks into parts of the commerical insurance market where they had no clear understanding , incomptent senior and middle level management). But the warning signs have been there year after year. Seven CEO's at FFIC in the last ten years. The loss ratios over 100 percent for five consecutive years. The entire senior management at FFIC leaving and being replaced over the last 2-3 years. And it is now the rank and file employees that are now caught in the middle and are updating their resumes while waiting for their severance pay and unemployment, wondering what will happen to them. No agent now will place business with FFIC after the news broke last month that the company will be split off and sold. And this is only a fraction of what went wrong at FFIC.

    Advice to ManagementAdvice

    Stop the corpoate Kool Aid speeches to the rank and file and just simply tell the truth to those whose jobs are on the line now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Dysfunctional company whose best days are long past

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Fireman's Fund Insurance full-time (more than a year)

    Pros

    It's better than unemployment.

    It's history is almost legendary, but now that Allianz is gobbling it up, who knows.

    Cons

    5 CEO's in the last 6 years means that strategies are erratic.

    Systems are old and hard to bring the company up to modern speed.

    Advice to ManagementAdvice

    Compensation and benefits are OK. But, having the company HQ in Novato, CA is expensive and means that management is out of the loop with the rest of the industry. Would be best to move to Chicago or the East Coast.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Company with a great history of helping firemen continues helping firemen in communities all over the USA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Processing in Dallas, TX
    Former Employee - Processing in Dallas, TX

    I worked at Fireman's Fund Insurance full-time (more than 10 years)

    Pros

    Flexible work schedule, generous time off, great people to work with

    Cons

    Old systems equal slower production of work; slow to embrace new technology to make it easier for the policyholder to do business with the company

    Advice to ManagementAdvice

    Listen to the field employees and don't take so long to make requested changes especially when it means making things easier for the policyholder

    Recommends
    No opinion of CEO
  8.  

    Moving in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter
    Current Employee - Underwriter

    I have been working at Fireman's Fund Insurance full-time (more than a year)

    Pros

    Specialized training, open environment, fast promotion, salary

    Cons

    Out dated systems, bureaucratic,

    Advice to ManagementAdvice

    Listen to customers and employees

    Positive Outlook
    Approves of CEO
  9. 6 people found this helpful  

    Watching a once proud and innovative company turned into nothingness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field in San Francisco, CA
    Current Employee - Field in San Francisco, CA

    I have been working at Fireman's Fund Insurance full-time (more than 10 years)

    Pros

    Prospect of severance and unemployment checks; better economic conditions to find other employment.

    Cons

    It's a moot issue now but you would have needed a strong stomach to survive the Allianz musical chairs with CEOs. New strategy? No problem? Sticking to it? Problem. Seeing it through? Not gonna happen.

    Advice to ManagementAdvice

    Just get it over with already. To string the employees out after having your parent company throw you under the bus is just mean, cruel and unnecessary. Yeah, we know, you're figuring out the new strategy. Again. Stop it. I take responsibility for staying as long as I did. Allianz needs to take responsibility for complete lack of oversight and interest.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Clueless Senior Executive Group.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA

    I have been working at Fireman's Fund Insurance full-time (more than 10 years)

    Pros

    None, if you work here for any length of time you will loose any job skills you ever had.

    Cons

    Worked in the Insurance Industry for over 20 years, have never before encountered such incompetence and mismanagement by a group of senior executives. The company is being slowly closed down and many good people are going to loose their jobs because of these clowns. They would not recognize a viable strategy if it was in plain view of them.

    Advice to ManagementAdvice

    Too late they have already destroyed the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Don't assume anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Novato, CA
    Current Employee - Senior Business Analyst in Novato, CA

    I have been working at Fireman's Fund Insurance full-time (more than 10 years)

    Pros

    Dept supports work-life balance and supports process improvement as well as best-practice sharing.
    Beautiful campus with variety of fitness opportunities, including on-site chair massage (at low-cost).
    Much technology improvement opportunity or years for those who work on projects to change the company.

    Cons

    Most in-progress projects have been shelved or scaled-down and are pending sorting out what our parent company wants to do with the commercial and personal lines.
    Lack of leadership.

    Advice to ManagementAdvice

    Please communicate frequently to advise why not leave now rather than see whether I am kept or offered severance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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