First American
2.9 of 5 92 reviews
www.firstam.com Santa Ana, CA 5000+ Employees

First American Reviews

Updated Jun 24, 2014
All Employees Current Employees Only

2.9 92 reviews

                             

59% Approve of the CEO

First American CEO and Director Dennis J. Gilmore

Dennis J. Gilmore

(29 ratings)

50% of employees recommend this company to a friend
92 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "My manager strives to make our work environment pleasant and very team oriented"
    in 7 reviews
  • "If you want a "Big Company " name on your resume, this is a great place to start"
    in 3 reviews
Cons:
  • "No work-life balance there at all"
    in 4 reviews
  • "Extremely high turnover, Low Pay"
    in 6 reviews
  • Show more review highlights

Reviews

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    • Approves of CEO

     

    Best place to work.

    Account Manager (Current Employee)
    Santa Rosa, CA

    ProsLove working for First American. Great culture and an organization that treats its employees with respect.

    ConsStressful summers durring our busy season.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    I do not recommend this company.

    Receptionist (Former Employee)
    Midvale, UT

    ProsThe first office I worked in was wonderful and so were the people.

    ConsDo not have any medical conditions, they will lay you off and then tell you it is due to restructuring. They will also tell you that you will be brought back as soon as a position opens up and that they will be on the lookout for any other jobs that you may fit. It was all a lie. They couldn't fire me due to my medical problems, so they laid me off.

    Advice to Senior ManagementIn this particular office, the clique that they have needs to be more open to new employees. Also, the manager could do more communicating with new hires.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Overall, good company

    Sales Manager (Current Employee)
    San Francisco, CA

    ProsGreat insight on all that happens in the real estate services side

    ConsLimited in your division. You must at least get to know people outside your division.

    Advice to Senior ManagementStick to the basics.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    1 person found this helpful  

    A learning experience

    Anonymous Employee (Former Employee)
    Santa Ana, CA

    ProsRarely had to work outside of normal 8-5 hours, but when it was required there was no paid overtime.

    ConsStagnated industry full of older men. Senior management does not have a firm grasp on goals, which causes the company's direction to change constantly.

    Advice to Senior ManagementInvest more in your younger employees

    No, I would not recommend this company to a friend

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    Incredible company, great opportunities, lots of room for growth

    National Account Director (Sales) (Current Employee)
    San Diego, CA

    ProsDay 1 when you onboard, you get a laptop, iPhone, any accessories you want and need, and platinum coated benefits with industry leading pay. The work is interesting, the culture is excellent and the company values its employees and reputation, they work hard at it. Even ex employees look back fondly...The other awesome thing about selling here is that they value people who bring production in, and I have a lifetime residual comp plan. That's fantastic and motivating.

    ConsNone yet for me personally, but all companies have warts and if you get into upper management, there may be some political maneuvering that you'll have to do. But, when you are that high and dealing with that, you probably won't care because you'll be getting paid.

    Advice to Senior ManagementContinue making First American a place where achievement is rewarded, and tenure is less prized, and you'll continue the great tradition of excellence.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

    3 people found this helpful  

    Deceiving

    Project Manager (Current Employee)
    Santa Ana, CA

    ProsBeautifully maintained corporate headquarters; employees have everything they need to do their jobs.

    ConsDon't believe management's rhetoric about the company's "kind work culture." Below the shiny, happy veneer lurks other intentions: planned layoffs, benefits reductions, etc. Many other employees have posted postive comments in this forum (Glassdoor.com), but they have not yet experienced what I've experienced, and are essentially "drinking the KoolAid."

    Advice to Senior ManagementBe more transparent. Walk the talk.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Way too much micromanaging

    Anonymous Employee (Former Employee)

    ProsSteady 8 hours and 5 days a week, not stressful at all.

    ConsWay too much micromanagement from superiors

    Advice to Senior ManagementActually do your job instead of micromanaging

    Yes, I would recommend this company to a friend

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    • Approves of CEO

     

    My experience at FA was a great learning experience & helped to develop my analytical strengths.

    Title Escrow (Current Employee)
    New Orleans, LA

    ProsGreat team environment able to provide my finance background to apply towards job with specific duties to develop my understanding of title research & real estate closings.

    ConsThis was a great job, but was only a temporary project job.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Approves of CEO

     

    Great leadership, great coworkers

    Anonymous Employee (Former Employee)

    ProsTop notch forward thinking leadership. Since the late 1880's the company was established and still doing great things today.

    ConsNot much to say here. its is too bad that the market crashed, even though they have survived and thrived, it could have been even better had things not crashed.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

    2 people found this helpful  

    High stress, highly political environment

    IT Engineer (Former Employee)
    Santa Ana, CA

    ProsLarge organization with decent benefits. Large data center environment resulted in lots of learning opportunities

    ConsPolitics and power struggles were impossible to navigate. High expectations resulted in a very high stress environment. No work-life balance there at all!

    Advice to Senior ManagementWork together as one company with common goals, as opposed to multiple disparate entities with completely opposite paths.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at First American reviews and ratings — including employee satisfaction and approval rating for First American CEO Dennis J. Gilmore. All 92 reviews posted anonymously by First American employees.