First American Mortgage Services

  www.famortgageservices.com
  www.famortgageservices.com

First American Mortgage Services Reviews

Updated October 14, 2014
Updated October 14, 2014
6 Reviews
4.3
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Kevin Wall
3 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nice, Decent Place to Work, Great Career Starter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Ops in Westlake, TX
    Former Employee - Data Ops in Westlake, TX

    I worked at First American Mortgage Services part-time (more than an year)

    Pros

    Team work is a big aspect here at this company, so be prepared to work in teams. The culture here is very friendly, but things can be very busy at certain times of the year. The managers really work well with the employees here.

    Cons

    Job workloads can be heavy on most days, and the pay grade is less than expected for the amount of work that you do.

    Advice to ManagementAdvice

    Keep up the good job in creating a team culture, try to implement more than just one person doing a certain job because the workload can be heavy and seem extremely difficult to finish in the workday. The office culture is great!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at First American Mortgage Services full-time (more than 5 years)

    Pros

    Great team of knowledgeable people. I joined First American through a merger and so far they seem to be very easy to work with.

    Cons

    FA is acquiring a number of new companies and this can create some confusion.

    Advice to ManagementAdvice

    Communicate

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    My experience at First American Mortgage Services was very informative and pleasant

    Former Employee - QA Analyst in Cleveland, OH
    Former Employee - QA Analyst in Cleveland, OH

    I worked at First American Mortgage Services full-time (less than an year)

    Pros

    Work environment was pleasant, co-workers and management ensured that the staff was trained appropriately.

    Cons

    I have no cons regarding this employer other that the assignment ended to quickly

    Advice to ManagementAdvice

    none

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Short but promising.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Coordinator in Falls Church, VA
    Former Employee - Operations Coordinator in Falls Church, VA

    I worked at First American Mortgage Services full-time (less than an year)

    Pros

    Good work environment, some position require face to face with customer supporting, allowing you to network and build better relationships.

    Cons

    Long hiring process. HIring Manager not sure of what their customers are looking for, need better Customer Management skills.

    Advice to ManagementAdvice

    Trust your employees who work directly with customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great company to work for. Great environment. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Escrow Assistant in Clearwater, FL
    Former Employee - Escrow Assistant in Clearwater, FL

    I worked at First American Mortgage Services full-time (more than 10 years)

    Pros

    They are always educating the employess, They reward the achievers

    Cons

    They are shutting the doors on November 15,2013

    Recommends
    Negative Outlook
  7.  

    Impressive Benefits, Culture, Work Environment And People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - National Accounts Director in San Diego, CA
    Current Employee - National Accounts Director in San Diego, CA

    I have been working at First American Mortgage Services full-time (less than an year)

    Pros

    Day 1 when you onboard, you get a laptop, iPhone, any accessories you want and need, and platinum coated benefits with industry leading pay. The work is interesting, the culture is excellent and the company values its employees and reputation, they work hard at it. Even ex employees look back fondly...The other awesome thing about selling here is that they value people who bring production in, and I have a lifetime residual comp plan. That's fantastic and motivating.

    Cons

    None yet for me personally, but all companies have warts and if you get into upper management, there may be some political maneuvering that you'll have to do. But, when you are that high and dealing with that, you probably won't care because you'll be getting paid.

    Advice to ManagementAdvice

    Continue making First American a place where achievement is rewarded, and tenure is less prized, and you'll continue the great tradition of excellence.

    Recommends
    Positive Outlook

Work at First American Mortgage Services? Share Your Experiences

First American Mortgage Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.