First American Reviews

Updated April 21, 2015
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3.1
127 Reviews
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Recommend to a friend
Approve of CEO
First American CEO and Director Dennis J. Gilmore
Dennis J. Gilmore
46 Ratings

Pros
  • My manager strives to make our work environment pleasant and very team oriented (in 7 reviews)

  • If you want a "Big Company " name on your resume, this is a great place to start (in 3 reviews)

Cons
  • Dysfunctional senior management with too much focus on the wrong things (in 7 reviews)

  • No work-life balance there at all (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at First American full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    There are career pathways for people willing to work hard. Open communication between executive and middle management leads to thorough understanding of goals and objectives across all levels. The company is heavy on training and talent development, and invests in employees.

    Cons

    Service contracts for systems and appliances, so there is a brutal workload during the summer (AC season) which includes mandatory overtime for some departments.

  2. A pleasant slog.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First American full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Pretty campus. Great cafe. Nice people. As a developer, I was able to stay within site of the cutting edge of my field in an environment that is often years even decades behind. Flexible scheduling helped many on my team.

    Cons

    It's a large corporation with the culture, the furniture, and, inevitably, the politics to match. In my little niche, I felt lucky to be insulated from a lot of the typical office politics. But I saw many who weren't so lucky.

  3. Helpful (2)

    Escrow is a stressful job, but if I had to do it again, I would choose to do it at Fatco.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Escrow Officer in Las Vegas, NV
    Former Employee - Escrow Officer in Las Vegas, NV

    I worked at First American full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    They provide full benefits, good teamwork, good environment.

    Cons

    Escrow tends to employ people with strong personalities, so adapt to your surroundings, don't be too confrontational, blend in until you have your bearings, and everything will be just fine.

    Advice to Management

    Group the right personality styles together. Step back and it will likely happen naturally when the Escrow Officers hire their own assistants.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company to work for.

    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First American

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Company that gives you a lot of responsibility and allows you to learn new skills.

    Cons

    Unfortunately it doesn't seem like there is room for improvement.

    Advice to Management

    Make room for improvement for employees

  6. Interesting environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Santa Ana, CA
    Former Employee - Network Engineer in Santa Ana, CA

    I worked at First American full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Nice campus, great learning opportunity

    Cons

    No work/life balance, tons of corporate politics!

    Advice to Management

    Your people need down time. They cannot work long into each evening and most weekends.

  7. Helpful (1)

    Solid and stable organization with strong financials and market share within the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Santa Ana, CA
    Current Employee - Business Development in Santa Ana, CA

    I have been working at First American full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company to work for and overall they really do care about their employees, I like the various giving back to the community. Leadership training and development programs

    Cons

    With the company being so large, there are challenges with layers of bureaucracy, it can become frustrating in bringing new ideas to the write executive for consideration and execution.

    Advice to Management

    There needs to be a roadmap to promote younger (vibrant) executive leadership for the next generation lead.

  8. First American offers good pay and benefits, but there is no opportunity for growth, and the management is poor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recorder in Cleveland, OH
    Current Employee - Recorder in Cleveland, OH

    I have been working at First American full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The pay is decent for entry level work. The job is easy and there was alot to learn. Most of the people are great to work with. The management are laid back and the job is mostly stress free.

    Cons

    The managers show favoritism and there is alot of unethical behavior between the employees and the management. There is no loyalty from the company to the employees. They are always seeking to offshore jobs so you are never safe. The managers are laid back to a fault and there is no accountability for poor performance which is not good for someone like me who performs at a high level. There are no opportunities for advancement. All management positions have been held by the same person for 15+ years.

    Advice to Management

    Find a way to reward your good employees because they are all unhappy. Try not to show so much obvious favoritism. Give more opportunities for employee input because there are many ways to improve the way things are done. Hold people accountable for their poor performance.

  9. Great place to work and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome work environment the generally rewards excellence in their employees.

    Cons

    Still growing and creating processes. Many changes happening, though they are good changes.

    Advice to Management

    Continue to drive process improvement and create a positive working environment where everyone has a voice.

  10. Feels like family

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company adapts to changing market. Employee assistance always available.

    Cons

    Pay raises are few and far between.

  11. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First American

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It is an environment of intelligent people that are easy to work with.

    Cons

    Lack of better promotional opportunities.

First American Photos

Outside the First American Corporation headquarter office in Santa Ana, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.22)
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