First Cash Financial Services Reviews

Current Employee – been working at First Cash Financial Services full-time for more than 3 years

Pros – Majority of the stores are closed on Sunday, they actually care about you, monthly bonuses, hours aren't too early or too late, and the job is basic. Oh yea, and a Q4 contest that is better than any other company I have worked for-vegas trip, domincan, other places, and cash prizes.

Cons – Sometimes can get boring, the insurance isn't as great as it could be, and some employees lack professionalism. But, what job isn't boring sometimes, has bad insurance, and some employees not up to par these days. Just saying.

Advice to Senior Management – Keep up better with the competition. Continue the shining star program and q4 contest.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at First Cash Financial Services

Pros – The atmosphere is very relaxed. Sometimes too relaxed.

Cons – Company benefits are the worst I have ever seen. Hourly employees only get 2 weeks of vacation regardless of their tenure with the company.

Advice to Senior Management – Upper management needs to wake up & realize what is going on. This company looses a lot of good employees due to the lack of competetive salaries; way below scale.. Employees quickly see they're in a dead end job & leave the company for better opportunities.

Upper management also practacies a form of nepotism which involves not the hiring of family members, but the hiring of friends or their friend's children. A lot of good people are passed up for promotions because of it. Bottom line upper management doesn't care about thier employees. Their bottom line is how much profit can be made at the end of the month so they can get their bonuses.

No, I would not recommend this company to a friend

Current Employee – been working at First Cash Financial Services

Pros – Relaxed work environment, casual attire, friendly co-workers.

Cons – Lack of technology, Socialization is a priority, to many "clicks". Baby sitting of employees and too much hand holding. Middle management lacks knowledge and expertise. Work overload, no praise, no merit, and no promotion because there's no where to get promoted to.

Advice to Senior Management – Get into the 20th century with technology. Hire managers with knowledge and expertise in their fields. Professionalism needs to be a priority and not socialism.

No, I would not recommend this company to a friend

Current Employee – been working at First Cash Financial Services

Pros – Other employees are great to work with. They are all team players & easy to get along with.

Cons – Have to pay for our own uniform shirts. Not always kept in the loop as far as important things going on w/in the company. Some people are treated special & don't have to wear uniforms. These "special" people have a set schedule everyday, unlike the rest of us!!! Everyone should be treated equally, but we're not!! How wrong is that!!!!

Advice to Senior Management – Treat everyone fairly, don't act so arrogant & don't act like you're better than everyone else! Because you're not!!!!!

Former Employee – worked at First Cash Financial Services

Pros – The culture at first cash is very laid back with a do your job and we'll leave you alone attitude. The benefit is that it is very comfortable and low stress. The executives are doing a good job of growing the company and the stock price continues to climb in both good and bad economies.

Cons – The company does not provide opportunities for growth or development. You will more than likely stay in the position you are hired into, many qualified coworkers were passed up for promotions in favor of outside help.

Advice to Senior Management – provide resources for career planning and advancement. Provide more feedback.

No, I would not recommend this company to a friend

Former Employee – worked at First Cash Financial Services

Pros – Sundays off in some locations. On slow days you have time to catch up on school work even though its frowned upon. A uniform to take the guess work out of picking an outfit.

Cons – The pay really sucks even if you have expierience in that field. Customers can be beyond rude to the point of abuse. Store managers are often children. Area supervisors play mind games and often hold your job above your head to control you. The list can go on forever..

Advice to Senior Management – None I wish the company would go bankrupt and dissolve. At one point I bet there were quality people working for the company but times have definitely changed.

No, I would not recommend this company to a friend

Current Employee – been working at First Cash Financial Services

Pros – There is a happy environment and the working culture is good. Therefore, the pay here is great and that's why I stay

Cons – Sometimes, it is so difficult to deal with the rules and regulations here and the layers in this company is high

Advice to Senior Management – May be, we can open the communication for all general staff and the company may obtain good opinion from inside

Yes, I would recommend this company to a friend

Former Employee – worked at First Cash Financial Services

Pros – Trying to make difference in peoples life who needs help.

Cons – Customers are not sen as actual people but commodities.

Advice to Senior Management – Vision for the store should be a two way street.

No, I would not recommend this company to a friend