First Choice Health
3.3 of 5 3 reviews
www.fchn.com Seattle, WA 150 to 499 Employees

First Choice Health Reviews

Updated Feb 7, 2014

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3.3 3 reviews

                             

67% Approve of the CEO

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Ken Hamm

(3 ratings)

67% of employees recommend this company to a friend
3 Employee Reviews
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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    • Approves of CEO

     

    Great Company

    (Current Employee)
    Seattle, WA

    Pros- As a smaller company your hard work is easily recognized and appreciated.
    - has lots of small perks. For instance, the company compensates you for wearing a pedometer and they really try to promote healthy lifestyle.
    - Most people are kind and nice including senior management.
    - Everyone treats each other with respects.

    ConsInefficient interdepartmental communication and workflow: Every department is pretty much segregated. You'll work all day to get information that IT department could provide to you in less than half an hour. The biggest reason for this is that all departments are pretty much understaffed so asking for help from other workers who can do the same work more effectively is not allowed. If you really need some help from other department, it'd have to be communicated at the management level beforehand.

    Advice to Senior ManagementThere are many opportunities for the company to run more efficiently. Please realize that the reason why the company is understaffed is because the opportunities for efficiency and workflow automation are being ignored. The company should put more emphasis on seizing those opportunities and listen to suggestions. Another reason for the inefficiency is that they don't have a centralized ERP system. There are too many softwares and reporting tools and this makes it harder for information to flow smoothly within different departments.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Comp & Benefits
           
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    Great Place to work!!!

    Employee Assistance Program (Former Employee)
    Seattle, WA

    ProsSmall company, lots of visibility for the person who is willing to work hard, and climb the ladder.

    ConsSome departments are so small that movement is impossible within them, but movement within the company is a very realistic possibility if you are wanting to create a career here.

    Advice to Senior ManagementKeep up the status quo. It's fantastic.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Stable Profits and Management Turmoil

    Anonymous Employee (Current Employee)
    Seattle, WA

    ProsFirst Choice Health is a profitable company in a growth industry. Their loyal customer base provides them the ability to remain stable despite challenges that would negatively impact businesses in other industries.

    A lot of workers have significant tenure with the company and have a lot of industry experience.

    ConsThere has been a lot of turnover with upper management. The current leaders don't appear to share a common vision or possess the ability to share vision and direction with staff. This seems to lead to a high level of employee dissatisfaction and confusion.

    The corporate culture does not foster communication, collaboration, autonomy, discussion, questioning, debate, or planning.

    Upper management tends to be segregated from the rest of the company.

    Advice to Senior ManagementUpper management needs to better communicate with employees about the goals and directions of the company.

    Operations management needs to trust employees, provide them with a level of autonomy, and avoid micro-managing every process.

    Be transparent with metrics and share information so everyone has a stake in the company.

    Add a qualified VP or Executive to the team experienced with implementing a successful project management office to eliminate the silos causing friction and tension between team.

    No, I would not recommend this company to a friend

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