First Choice Health

  www.fchn.com
  www.fchn.com
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First Choice Health Reviews

3 Reviews
3.5
3 Reviews

Recommend to a friend
Approve of CEO
(no image)
Ken Hamm
3 Ratings

Employee Reviews

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  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at First Choice Health full-time for less than a year

    Pros

    - As a smaller company your hard work is easily recognized and appreciated.
    - has lots of small perks. For instance, the company compensates you for wearing a pedometer and they really try to promote healthy lifestyle.
    - Most people are kind and nice including senior management.
    - Everyone treats each other with respects.

    Cons

    Inefficient interdepartmental communication and workflow: Every department is pretty much segregated. You'll work all day to get information that IT department could provide to you in less than half an hour. The biggest reason for this is that all departments are pretty much understaffed so asking for help from other workers who can do the same work more effectively is not allowed. If you really need some help from other department, it'd have to be communicated at the management level beforehand.

    Advice to ManagementAdvice

    There are many opportunities for the company to run more efficiently. Please realize that the reason why the company is understaffed is because the opportunities for efficiency and workflow automation are being ignored. The company should put more emphasis on seizing those opportunities and listen to suggestions. Another reason for the inefficiency is that they don't have a centralized ERP system. There are too many softwares and reporting tools and this makes it harder for information to flow smoothly within different departments.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee Assistance Program  in  Seattle, WA
    Former Employee - Employee Assistance Program in Seattle, WA

    I worked at First Choice Health full-time for more than 5 years

    Pros

    Small company, lots of visibility for the person who is willing to work hard, and climb the ladder.

    Cons

    Some departments are so small that movement is impossible within them, but movement within the company is a very realistic possibility if you are wanting to create a career here.

    Advice to ManagementAdvice

    Keep up the status quo. It's fantastic.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Stable Profits and Management Turmoil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at First Choice Health

    Pros

    First Choice Health is a profitable company in a growth industry. Their loyal customer base provides them the ability to remain stable despite challenges that would negatively impact businesses in other industries.

    A lot of workers have significant tenure with the company and have a lot of industry experience.

    Cons

    There has been a lot of turnover with upper management. The current leaders don't appear to share a common vision or possess the ability to share vision and direction with staff. This seems to lead to a high level of employee dissatisfaction and confusion.

    The corporate culture does not foster communication, collaboration, autonomy, discussion, questioning, debate, or planning.

    Upper management tends to be segregated from the rest of the company.

    Advice to ManagementAdvice

    Upper management needs to better communicate with employees about the goals and directions of the company.

    Operations management needs to trust employees, provide them with a level of autonomy, and avoid micro-managing every process.

    Be transparent with metrics and share information so everyone has a stake in the company.

    Add a qualified VP or Executive to the team experienced with implementing a successful project management office to eliminate the silos causing friction and tension between team.

    Doesn't Recommend
    Disapproves of CEO

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