First City Monument Bank

  www.firstcitygroup.com
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First City Monument Bank Reviews

Updated August 14, 2014
Updated August 14, 2014
8 Reviews

3.3
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
First City Monument Bank Group Managing Director & CEO Ladi Balogun
Ladi Balogun
6 Ratings

Employee Reviews

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  1.  

    Responsible for originating first lien mortgages via Real Estate agents, Builders, and local business professionals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Mortgage Consultant  in  Doylestown, PA
    Current Employee - Senior Mortgage Consultant in Doylestown, PA

    Pros

    Wonderful working environment, great co-workers.

    Cons

    Bank is too small. Only two branches

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Bag of my work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Platform Officer  in  Lagos (Nigeria)
    Current Employee - Platform Officer in Lagos (Nigeria)

    Pros

    i have had the opportunity to improve more on customer relationship and customer management, sell and cross sell banking products to meet individual banking needs. i have also had the opportunity to be able to learn how to process request through the back office team to achieve customers satisfaction. The company has a quality training plan to ensure staff are equipped with the current banking trends as it evolves with renewed policies

    Cons

    the company upholds high ethics on customer satisfaction with the four cardinals of Professionalism, sustainability, customer focus and Excellence of service. The staff appraisal system is below average not encouraging staff to stay on the job.

    Advice to ManagementAdvice

    The staff appraisal system is below average not encouraging staff to stay on the job or earn a career through the company.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant  in  Lagos (Nigeria)
    Current Employee - Executive Assistant in Lagos (Nigeria)

    Pros

    Helpful coworkers that assist at every point when required. A great place to work. Satisfactory work location. An inclusive work environment.

    Cons

    Average salary, could do with a review to be at par with competitors.

    Advice to ManagementAdvice

    Improve staff salary

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Nice working place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Accountant  in  Lagos (Nigeria)
    Current Employee - Financial Accountant in Lagos (Nigeria)

    Pros

    Great learning environment, wonderful HMO policy

    Cons

    Not too dynamic, growth is somewhat slow

    Advice to ManagementAdvice

    Staff incentive should be at a premium to continue attracting the best in the industry

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    it was a rewarding experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Officer  in  Lagos (Nigeria)
    Former Employee - Officer in Lagos (Nigeria)

    Pros

    it was a great place to work

    Cons

    it was too too laid back, poor salary

    Advice to ManagementAdvice

    be more aggressive in business, improve working condition for staff

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    My experience at First City Monument Bank helped make me a better person. My problem-solving skills were improved.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager  in  Abeokuta, Ogun (Nigeria)
    Former Employee - Relationship Manager in Abeokuta, Ogun (Nigeria)

    Pros

    The services rendered to customers are handled efficiently and professionally. There is also a good rapport among staff. Also, the problem solving methods used by First City Monument Bank are above average.

    Cons

    Poor working environment in most branches. There is a lack of competitive spirit, as regards to the banking industry. The basic income is also not encouraging as compared to what is available in the industry.

    Advice to ManagementAdvice

    The Management should work on providing a more conducive working environment for the staff. Also an upward review on the income across all the levels in the bank should be considered.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Challenging and rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Relationship Manager  in  Lagos (Nigeria)
    Former Employee - Relationship Manager in Lagos (Nigeria)

    Pros

    Nice culture, friendly atmosphere and nice brand name

    Cons

    Takes longer time to get confirmation unlike other competitors

    Advice to ManagementAdvice

    nil

    Recommends
    Approves of CEO
  9.  

    it was a life changing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Training in all areas relating to banking.
    Good leadership that helps to achieve set goals.
    Neat Banking enviroment.
    Good line of communication

    Cons

    No proper scheme for contract workers,
    To give better opportunities to performing contract staff.

    Advice to ManagementAdvice

    To give better opportunities to performing contract staff.
    To keep up the good communication aspect of carrying the staff along

    Recommends

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