First Community Credit Union (TX)

  www.fccu.org
  www.fccu.org

First Community Credit Union (TX) Reviews

Updated November 20, 2014
Updated November 20, 2014
12 Reviews
2.2
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Downing
3 Ratings

Employee Reviews

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  1.  

    Plenty of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Houston, TX
    Current Employee - Teller in Houston, TX

    I have been working at First Community Credit Union (TX) part-time

    Pros

    Friendly Environment
    Work/Life balance
    Fantastic company
    Great pay with no exp.

    Cons

    Needs a little improvement for advancement

    Recommends
  2.  

    Low pay and lots of favoritism/nepotism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at First Community Credit Union (TX) full-time (more than an year)

    Pros

    -My coworkers were amazing, only reason I would ever stay.
    -Teller pay was higher than a lot of banks

    Cons

    -Lots of favoritism
    -HIGH turnover
    -The credit union has lost it's vision of customer service and based it on numbers like a BANK
    -Unfair goals for lower employees such as tellers
    -Low pay

    Advice to ManagementAdvice

    Focus on your employees more!

    Doesn't Recommend
    No opinion of CEO
  3.  

    great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Houston, TX
    Former Employee - Teller in Houston, TX

    I worked at First Community Credit Union (TX) part-time (less than an year)

    Pros

    The hours were good, the people are nice

    Cons

    HR doesnt know much

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Absolutely DREADFUL.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Community Credit Union (TX) full-time (more than 3 years)

    Pros

    Learned a lot of what to look out for in a company (red flags)

    Cons

    They could care less about the overtime you put compared to the one minute you were late, very poor management, extreme favoritism, alot of family members work there so a ton of personal life is brought into the work place and of course favoritism, exteremly male dominant executive team, don't EVER expect a good raise, TONS of gossiping (it felt more like a high school at times - very annoying), inappropriate feedback/ comments from management at times/ aggressive and fairly uncomfortable, everyone seems to be a lapdog to the executives. The management team separates themselves from their employees at a level that is absurd to get anything done in a decent amount of time. Place is turning into a bank more and more every day. If you give any feedback what so ever that they dislike you are assured to be out the door in no time. management makes rookie calls which seems silly considoring some of them have been there for 6+years. It's not their first rodeo so how are they still always behind schedule? Exteremly unorganized, extraordinarily close minded. And reviews? Forget it. Don't expect to get one untill months after its due. And when you do expect to get negative and condradicting feedback most that doesn't even have anything to do with the work that you do there. Tons of micromanagement. Very hypersensitive management. I could go on...

    Advice to ManagementAdvice

    Try listening to your staff more and actually engaging with them instead of acting like they arnt even worth your time.

    Negative Outlook
    No opinion of CEO
  6.  

    This Credit Union has removed COMMUNITY from its business model.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Back Office
    Former Employee - Back Office

    I worked at First Community Credit Union (TX) full-time (more than 8 years)

    Pros

    Somewhat better banking platform than the current company had. More streamlined in some work processes.

    Cons

    They are single minded in their vision. They have acquired several small community credit unions and more focused on growth than serving the communities that they do business in. They give you the standard merger boiler plate lip service " This merger will be better for all our members...it is more like a marriage than a merger. We are open to listening to existing employees ideas etc. etc. etc." In reality, they could care less about existing employees and your opinions and experience fall on deaf ears.

    Advice to ManagementAdvice

    Practice what you preach and don't micro manage. Also when your management team talks adversely to team members about you...it is highly unprofessional and WILL get back to the victim of that malicious gossip. Remember the roots of being a credit union...it's "Community"...don't be so focused on the bottom line that you forget that it's the hardworking customers and employees that get you those numbers.

    Doesn't Recommend
  7.  

    Favoritism, Monarchy type attitude, low pay, patronizing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Houston, TX
    Former Employee - Operations in Houston, TX

    I worked at First Community Credit Union (TX) full-time (more than 3 years)

    Pros

    None I guess the 401K plan is pretty good.

    Cons

    There is a very high turnover rate, you barely get to know someone hired and they are gone. Long term employees leaving like the building is on fire. No management support, they lock themselves up in the "executive area" and you never see them again. CEO doesn't even attend staff meetings all the time. Nepotism runs the show there are relatives of executives all over the Credit Union. More of a servant master type environment. Male dominated management and executives.

    Advice to ManagementAdvice

    Show some appreciation to the employees who have made you what you are. Close the gap of separation and thinking you are better than everyone else. Walk among the "little people" and remember your past.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great if you don't want any upward mobility, pay or occasional fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Community Credit Union (TX) full-time (more than 5 years)

    Pros

    The retirement plan is pretty good with company match.

    Cons

    Too much playing favorites. Employees are ignored, discarded and generally treated like servants. Pay is low in comparison. Upper management is very distant from their employees and have no interaction. Management is very male dominated. Unpleasant atmosphere.

    Advice to ManagementAdvice

    Get to know your employees and see how much of a contribution they make to your organization. Remember where you came from. You can't know where you are going unless you know where you have been.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Was good back when they wanted to be a Credit Union

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Community Credit Union (TX) full-time (more than 5 years)

    Pros

    Good 401k plan. Benefits ok but insurance plans seemed low end. Most employees pretty nice.

    Cons

    Low pay scale for job expectations. No chance of promotion unless you know or are related to someone in executive management. Grand Canyon size gap between executive management and their employees.

    Advice to ManagementAdvice

    Get in touch with your employees, get to know them and their responsibilities. Put some levity and fun back in the workplace.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Worst place I've ever worked at or done business with! BEWARE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior in Houston, TX
    Former Employee - Senior in Houston, TX

    I worked at First Community Credit Union (TX) full-time (more than 3 years)

    Pros

    There are no pros, this site made me give at least one star or I would have rated it ZERO stars. Pros would have to be that the building looks nice.

    Cons

    Management is powerless and will do nothing to solve any problems. favoritism is rampant. HR reports to the CEO so they are powerless, and if you think about reporting problems with any managers to HR be prepared to be fired and escorted out. Don't get sick because they'll be forcing FMLA down your throat at the soonest opportunity and then showing you the door. Salary is the lowest pay in Houston, TX and don't expect a bonus, the executives collect all of those. No room for growth. Managers don't appreciate their employees. The health benefits get worse and worse every year.

    Advice to ManagementAdvice

    Management needs to get a backbone and get in touch with their employees. HR needs to act like a HR department should and be the employee's advocate, not the CEO's lapdog.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    High Turn Over and Favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Community Credit Union (TX) full-time (more than an year)

    Pros

    -Small company so you know everyone.
    -Training Dept. really cares about developing their employees.

    Cons

    -You have to kiss a lot of butts to get any where.
    -Salary is LOW!
    -LOTS OF FAVORITISM/NEPOTISM
    -High Turn over
    -Forgetting the Credit Union Vision....turning to a HORRIBLE BANK!
    -Senior management belittles employees.

    Advice to ManagementAdvice

    Take care and listen to your employees!!!

    Doesn't Recommend

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