First Data Reviews

I have been working at First Data full-time for more than 10 years

Pros – Salary is on par with the industry

Cons – The company is continuously reorganizing at all levels. Once structures are in place and teams nearly learn their new focus and responsibilities, upper management is replaced and they start all over again--often moving back to where they started.

Advice to Senior Management – First Data need to focus on innovation and stop killing the company with endless politics. Top talent is leaking from the company.

No, I would not recommend this company to a friend

I worked at First Data full-time for more than 3 years

Pros – Overall the company strives to make improvements on an ongoing basis. The pay and benefits are comparable to the positions being held.

Cons – A clear and applicable vision is needed that can be understood and implemented by all employees.

No, I would not recommend this company to a friend

I have been working at First Data full-time

Pros – Good job. Good pay if you are single living at home.

Cons – Long hours hard work fast

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at First Data

Pros – They have the most products, services, and certifications available.

Cons – The sales process is crippled with complexity, restrictions, and limits by upper management.

The compensation plan has been severely cut even when meeting or exceeding plan.

The relationship management tools are improving but it is still very difficult to build a book of business that will survive when corporate modifies all pricing that was negotiated sometimes as early as 6 months after account setup.

Do not plan on advancement if you will be a remote employee.

Advice to Senior Management – Some management is effective for communication and a simple need for chain of command. However any efficiency in management is undermined by upper management that complicates sales with inefficient , forced processes and rigid limits to market competitive pricing. (some of which pricing and flexibility is being used in other territories to compete)

Most management for any position like this is over rated report collecting and spin messaging.

No, I would not recommend this company to a friend

I worked at First Data full-time for more than 10 years

Pros – Good salary
Lots to learn
Opportunity to grow
Supports work life balance

Cons – Growth minimized if you don't network
Still a boys club
Many layoffs
Seem to hang on to certain people who are difficult to work with

Yes, I would recommend this company to a friend

I have been working at First Data full-time for more than 3 years

Pros – Good Business Model, good people to work with

Cons – KKR Debt holding company back.

Advice to Senior Management – Need to get agressive in acquisition of strategic payments companies. it's tough to run a growing business thru only operational cuts

Yes, I would recommend this company to a friend

I have been working at First Data full-time for more than a year

Pros – * REALLY flexible schedule, but work has to be done no matter what.
* Benefits: 401K match
* Great tuition reimbursement program
* Volunteer days, personal days on top of sick and vacation time.
* Great effort from HR folks to create the intranet environment with a lot of helpful tools, self-study portal.

Cons – * Salary is not up to market standards. Try to negotiate as much as you can, as it will determine the rate for your future promotions.
* Spirit of an "old" company, where you can be promoted after certain "service" years.
* Due to crazy structure, employees are lacking to see the big picture and how they can contribute to overall.
* Every team has a very limited area of expertize. You can grow professionally only if transfer from one department to another
* "Faceless" upper management - downside of being "another" office.... not working at headquarters

Advice to Senior Management – Ask your employees once in a while what they think, want, need and where they want to be - the basics of the management skills. You burn your employees down with not the overworked hours, but with the boredom.

Yes, I would recommend this company to a friend

I worked at First Data full-time for more than 8 years

Pros – Advancement opportunities, growth, learning - all a definite plus!

Cons – It had been over 15 years since I was employed at First Data, so I can't recall any 'cons' at the moment.

Yes, I would recommend this company to a friend

I have been working at First Data full-time for more than 3 years

Pros – -Lots of responsibility given to you early on and continued
-ability to build your own career

Cons – -unstructured career path
-underpays
-company does not know its own culture

Advice to Senior Management – focus more on promoting within instead of forcing people to leave and come back to get paid close to market value

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at First Data full-time for more than 7 years

Pros – Great facilities, centrally located.
Nice people
Growth company with dynamic opportunities
Community focused

Cons – High expectations and time commitements - Can impact work life balance negatively
Overall culture of "do more with less"

Advice to Senior Management – Focus on internal growth opportunities.
Add diversity training and focus

Yes, I would recommend this company to a friend