Glassdoor is your free inside look at First Data reviews and ratings — including employee satisfaction and approval rating for First Data CEO Jonathan J. (Jon) Judge. All 233 reviews posted anonymously by First Data employees.
Be The First To
Add Photos
68% of the CEO
Jonathan J. (Jon) Judge
1 person found this helpful
I have been working at First Data full-time for more than 10 years
Pros – Salary is on par with the industry
Cons – The company is continuously reorganizing at all levels. Once structures are in place and teams nearly learn their new focus and responsibilities, upper management is replaced and they start all over again--often moving back to where they started.
Advice to Senior Management – First Data need to focus on innovation and stop killing the company with endless politics. Top talent is leaking from the company.
No, I would not recommend this company to a friend
2013-04-07 12:30 PDT
I worked at First Data full-time for more than 3 years
Pros – Overall the company strives to make improvements on an ongoing basis. The pay and benefits are comparable to the positions being held.
Cons – A clear and applicable vision is needed that can be understood and implemented by all employees.
No, I would not recommend this company to a friend
2013-03-18 12:56 PDT
I have been working at First Data full-time
Pros – Good job. Good pay if you are single living at home.
Cons – Long hours hard work fast
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-09 03:11 PST
I have been working at First Data
Pros – They have the most products, services, and certifications available.
Cons – The sales process is crippled with complexity, restrictions, and limits by upper management.
The compensation plan has been severely cut even when meeting or exceeding plan.
The relationship management tools are improving but it is still very difficult to build a book of business that will survive when corporate modifies all pricing that was negotiated sometimes as early as 6 months after account setup.
Do not plan on advancement if you will be a remote employee.
Advice to Senior Management – Some management is effective for communication and a simple need for chain of command. However any efficiency in management is undermined by upper management that complicates sales with inefficient , forced processes and rigid limits to market competitive pricing. (some of which pricing and flexibility is being used in other territories to compete)
Most management for any position like this is over rated report collecting and spin messaging.
No, I would not recommend this company to a friend
2013-03-07 19:35 PST
I worked at First Data full-time for more than 10 years
Pros – Good salary
Lots to learn
Opportunity to grow
Supports work life balance
Cons – Growth minimized if you don't network
Still a boys club
Many layoffs
Seem to hang on to certain people who are difficult to work with
Yes, I would recommend this company to a friend
2013-03-03 09:14 PST
I have been working at First Data full-time for more than 3 years
Pros – Good Business Model, good people to work with
Cons – KKR Debt holding company back.
Advice to Senior Management – Need to get agressive in acquisition of strategic payments companies. it's tough to run a growing business thru only operational cuts
Yes, I would recommend this company to a friend
2013-03-04 14:44 PST
I have been working at First Data full-time for more than a year
Pros – * REALLY flexible schedule, but work has to be done no matter what.
* Benefits: 401K match
* Great tuition reimbursement program
* Volunteer days, personal days on top of sick and vacation time.
* Great effort from HR folks to create the intranet environment with a lot of helpful tools, self-study portal.
Cons – * Salary is not up to market standards. Try to negotiate as much as you can, as it will determine the rate for your future promotions.
* Spirit of an "old" company, where you can be promoted after certain "service" years.
* Due to crazy structure, employees are lacking to see the big picture and how they can contribute to overall.
* Every team has a very limited area of expertize. You can grow professionally only if transfer from one department to another
* "Faceless" upper management - downside of being "another" office.... not working at headquarters
Advice to Senior Management – Ask your employees once in a while what they think, want, need and where they want to be - the basics of the management skills. You burn your employees down with not the overworked hours, but with the boredom.
Yes, I would recommend this company to a friend
2013-02-28 11:18 PST
I worked at First Data full-time for more than 8 years
Pros – Advancement opportunities, growth, learning - all a definite plus!
Cons – It had been over 15 years since I was employed at First Data, so I can't recall any 'cons' at the moment.
Yes, I would recommend this company to a friend
2013-03-06 13:10 PST
I have been working at First Data full-time for more than 3 years
Pros – -Lots of responsibility given to you early on and continued
-ability to build your own career
Cons – -unstructured career path
-underpays
-company does not know its own culture
Advice to Senior Management – focus more on promoting within instead of forcing people to leave and come back to get paid close to market value
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-05 06:55 PST
I have been working at First Data full-time for more than 7 years
Pros – Great facilities, centrally located.
Nice people
Growth company with dynamic opportunities
Community focused
Cons – High expectations and time commitements - Can impact work life balance negatively
Overall culture of "do more with less"
Advice to Senior Management – Focus on internal growth opportunities.
Add diversity training and focus
Yes, I would recommend this company to a friend
2013-02-22 08:29 PST
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around