First Data

www.firstdata.com

First Data Reviews

Updated January 28, 2015
Updated January 28, 2015
576 Reviews
2.5
576 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Frank Bisignano
197 Ratings

Review Highlights

Pros
  • Great co-workers depending on your team and relatively good work/life balance (in 25 reviews)

  • Work from Home, Build Great Business Relationships by Representing worldwide Best in Class Products (in 23 reviews)


Cons
  • High expectations and time commitements - Can impact work life balance negatively (in 14 reviews)

  • 401k match was eliminated, Health care benefits are expensive with a high deductible (in 26 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    My experience of this company was not horrible until the last year or so that I was employed with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chargeback Representative in Hagerstown, MD
    Former Employee - Chargeback Representative in Hagerstown, MD

    I worked at First Data full-time (more than 10 years)

    Pros

    they do give their employees company stock

    Cons

    However the stock you have is worth nothing because it is not publicly traded

    Advice to ManagementAdvice

    If you get rid of the employees that are tenured, you may feel that you are going to be saving money but by hiring new people and training them, you are doing your clientele a disservice.

    Doesn't Recommend
    Negative Outlook
  2.  

    Manager in a small division of operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Data

    Pros

    First Data values forward thinkers and individuals that work hard

    Cons

    Not all ideas are listened too and some of the teams don't welcome change

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    First Data

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Atlanta, GA
    Former Employee - Product Manager in Atlanta, GA

    I worked at First Data

    Pros

    vacation time, room to advance

    Cons

    health benefits, private company trying to go public which creates cut. forced to work with lean teams and resources.

    Advice to ManagementAdvice

    Encourage more, train more, set realistic and clear expectations

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Recruiter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Data full-time (more than 5 years)

    Pros

    Provided a lot of opportunity to grow in my career.

    Cons

    Difficult to recruit for an organization that has reduction in forces a couple times each year.

    Advice to ManagementAdvice

    Need to improve your reputation in Omaha to be able to hire great talent.

    Doesn't Recommend
    Negative Outlook
  6.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager in Denver, CO
    Former Employee - Program Manager in Denver, CO

    I worked at First Data full-time (more than 3 years)

    Pros

    People are very passionate about their work, generally responsive, and interested in you as a person and a professional. Culture is good, albeit a little conservative given the financial nature of the company. Many departments will hire former execs that have a lot of experience, more than needed for the job. That's a good thing. They have a terrific Bravo program where people can get recognized for their hard work, and get points to give to charity or buy stuff for themselves. Very community oriented.

    Cons

    Takes a while to get promoted, even if you are over-qualified. Pay levels aren't the greatest.

    Recommends
    Positive Outlook
  7.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in Coral Springs, FL
    Current Employee - Accountant in Coral Springs, FL

    I have been working at First Data

    Pros

    The hours are great, salary is decent and benefits are great

    Cons

    There isn't proper training class. It's more you learn as you go.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Better to be hired from the outside then move up the ranks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst
    Current Employee - Senior Financial Analyst

    I have been working at First Data full-time (more than 3 years)

    Pros

    Large company, able to learn alot.

    Cons

    Pay higher to people from outside and poor raises for internal promotions.

    Advice to ManagementAdvice

    invest on the people you have working for you.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good Place to work but advancement is tough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Manager in Denver, CO
    Former Employee - Finance Manager in Denver, CO

    I worked at First Data full-time (more than 8 years)

    Pros

    Good local management and people. Fairly stable work environment. Good work-life balance for most areas.

    Cons

    Lots of Senior Management turnover. Benefits are lacking. Healthcare was very expensive for a company run program. No real company match on 401K. No room for advancement unless at corporate office.

    Recommends
    Negative Outlook
    Disapproves of CEO
  10.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Omaha, NE
    Current Employee - Project Manager in Omaha, NE

    I have been working at First Data full-time (less than a year)

    Pros

    Incredible employees, if you have a good manager/superior you will be very happy.
    Exposure to new technologies.
    Like learning new things, there is always new things. There is so much work, you will get the opportunity to learn.
    Good compensation. Above average, if you perform they will take care of you.
    It is performance based company. If you are familiar with Jack Welch book "Winning" basically rate all employees and always get ride of the bottom 10% continuously. Most of large companies do that now a day including first data.

    Cons

    Benefits: But they make up for that by monetary compensation. But, in recent years all companies do that.

    Advice to ManagementAdvice

    Company is turning around. Heading in the right direction. Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company friendly people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Omaha, NE
    Current Employee - Software Developer in Omaha, NE

    I have been working at First Data

    Pros

    People in the company are really friendly and my manager is really easy going, everybody on my team are also good to communicate with.

    Cons

    Projects are not goes according to plan, sometimes people in business department are not really aware of the status with projects.

    Recommends
    Positive Outlook
    Approves of CEO

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