First Data Reviews

Updated August 27, 2014
Updated August 27, 2014
495 Reviews

2.4
495 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Frank Bisignano
131 Ratings

Review Highlights

Pros
  • Pay is decent but could be better, work from home on occasion (in 19 reviews)

  • Great co-workers depending on your team and relatively good work/life balance (in 19 reviews)


Cons
  • Senior management say what they think people want to hear then do the opposite (in 24 reviews)

  • High expectations and time commitements - Can impact work life balance negatively (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Not a good place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE

    I worked at First Data full-time for more than 5 years

    Pros

    good hours and alot of over time

    Cons

    compensation and holiday pay options

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Good Vision, Old school management style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Sales  in  Omaha, NE
    Current Employee - Vice President Sales in Omaha, NE

    I have been working at First Data full-time for more than 5 years

    Pros

    The company has a very powerful vision. Great training program.

    Cons

    Benefits are expensive and there is no 401k matching program

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    First Data

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Data full-time for more than 10 years

    Pros

    The levels of call center knowledge you gain. First Data has a wonderful on-line classes you can take in different areas.

    Cons

    First Data is a great place to work; however, it would be nice if the local colleges offered more degrees to fit a variety of technical jobs.

    Recommends
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  5. 1 person found this helpful  

    Learned a lot, great place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Engineer  in  Melville, NY
    Current Employee - Security Engineer in Melville, NY

    I have been working at First Data full-time for more than a year

    Pros

    I have learned a lot when working here. My coworkers are amazing and we are always teaching each other new things.

    Cons

    Work/life balance is difficult. Expected to work long hours(10-12hrs a day) every week. This includes working Saturday and Sunday.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Great Experience, Management team seems to be heading in the right direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Intern  in  Melville, NY
    Former Employee - Finance Intern in Melville, NY

    I worked at First Data as an intern for less than a year

    Pros

    People are great to work with and are very friendly, sense of excitement with the new management team

    Cons

    multiple platforms makes it different to have identical information across the entire company

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Collector

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Data full-time for more than 3 years

    Pros

    I am not sure about reasons to recommend this company to a friend.

    Cons

    Some manager does not know anything about management or supervise a group.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Learning Experience in Payroll and HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll Specialist  in  Corpus Christi, TX
    Former Employee - Payroll Specialist in Corpus Christi, TX

    I worked at First Data full-time for more than a year

    Pros

    Great leadership and teambuilding - the payroll depart was moved to Omaha but for my time there I was able to work with great staff and gained experience

    Cons

    they moved the payroll department to Omaha - making all issues go online. Downsizing and taking the 'personal" contact out of the offices

    Advice to ManagementAdvice

    The management staff was great I had no issues

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Opportunity to learn!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Accountant  in  Denver, CO
    Former Employee - Senior Accountant in Denver, CO

    I worked at First Data full-time for more than 5 years

    Pros

    * Working in structured environment
    * Great benefits!

    Cons

    * Some management needs re-evaluated
    * Re-org should be limited; seemed like at least once to twice a year

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    it was very informative, and I was always learning something new

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Simi Valley, CA
    Former Employee - Account Manager in Simi Valley, CA

    I worked at First Data full-time for more than a year

    Pros

    This job was a salaried job , with travel, continued education regarding Visa MasterCard compliance, there was unlimited opportunity to research and educate company to better their ability for a more profitable manner in which to address charge backs, retrievals , and better their qualifying for each transaction.

    Cons

    researching companies that exceeded 1k monthly, this was very interesting and very informative. There was unlimited knowledge about new Visa/MasterCard rules and regulations

    Advice to ManagementAdvice

    start being a manager and not a status cymbal, this company had allot of potential for further growth, however the manager was insecure that you just might surpass her.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great people to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer  in  Omaha, NE
    Current Employee - Engineer in Omaha, NE

    I have been working at First Data full-time for more than 10 years

    Pros

    The people are fantastic, I have never worked with a better group of people. The health benefits have been cut back but where hasn't that happened? Tuition Reimbursement is 5k undergrad and 10k for graduate school. Also they are absolutely great with veterans and reserve/national guard.

    Cons

    401k match was eliminated, Health care benefits are expensive with a high deductible. They are promoting a "Meritocracy" which sounds like a good idea but it creates a forced distribution requiring some members of the team to be ranked at the bottom and occasionally let go as a result.

    Advice to ManagementAdvice

    better benefits means less attrition. To retain talent, you have to have better benefits or pay than the company down the street. You cannot have less pay and worse benefits without consequence.

    Recommends
    Positive Outlook
    No opinion of CEO

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