First Data
2.6 of 5 440 reviews
www.firstdata.com Atlanta, GA 5000+ Employees

First Data Reviews

Updated Jul 10, 2014
First Data – Atlanta – “First Data HQ”

All Employees Current Employees Only

2.6 440 reviews

                             

25% Approve of the CEO

(no image)

Frank Bisignano

(115 ratings)

36% of employees recommend this company to a friend
440 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Able to work from home (just not every day) and hours are open"
    in 19 reviews
  • "Great co-workers depending on your team and relatively good work/life balance"
    in 19 reviews
Cons:
  • "Senior Management does not appear to align its' goals resulting in a chaotic workplace"
    in 21 reviews
  • "High expectations and time commitements - Can impact work life balance negatively"
    in 10 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

    4 people found this helpful  

    One too many re-orgs

    Project Analyst (Current Employee)
    Denver, CO

    ProsGreat employees, good location, good cafeteria

    Consconstant culture shift creates road-blocks to customer commitment

    Advice to Senior ManagementDear First Data, pick a plan - any plan - but please stick to it for longer than a year at a time? Making the company profitable is a reasonable goal but it's hard for employees to make any life plans, like buying a house, having a child, or paying for college, when there's a new corporate "culture" shift initiative that personally and negatively impacts employees every other month. At the end of the day, if you want happy clients to pay happy money to the company, don't alienate your great employees who implement and support those clients.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Used to be better, hopefully will again one day

    Anonymous Employee (Current Employee)

    ProsGood variety of projects in my department. On site cafeteria has pretty healthy food and lots of choices. Company stock given for bonuses.

    ConsMany benefits have been reduced recently: 401(k) match, company converted to high deductible insurance plan, personal days reduced, work from home eliminated.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Great place for growth/experience perfect job to learn alot after graduating

    Accountant (Current Employee)
    Melville, NY

    ProsBig company to work for, a lot of experience and tons of room for growth encouraged. Used to have good life work balance but not anymore since new CEO. Friendly people to work with. Cafeteria in the building

    Consnew rule is no pay increase for promotion until a whole year, rating/grading evaluation system is unfair. Work life balance is not good anymore. Keep taking away benefits

    Advice to Senior Managementthe worst thing you can do is de-motivate your employees

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Solid business, but massive culture change to the negative.

    Finance (Current Employee)

    ProsI like the group I'm in and have no problem with anyone.

    ConsMassive change in culture. Cutting lots of mid to lower employee benefits while hiring many more senior execs and large pay packages and perks.

    Advice to Senior ManagementLong term probably going to lose strong players.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Analyst

    Anonymous Employee (Current Employee)

    ProsGreat place to start a career in risk management. Management is very helpful with any question to help develop an employee.

    ConsConstant change in CEO, new CEO is looking forward for the company and most decisions have a negative impact on employee's. Good place to start a career.

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    2 people found this helpful  

    First Data is a good company, delivering a quality product

    Director (Former Employee)
    Omaha, NE

    ProsInteresting work, opportunities to learn new skill sets

    ConsContinuous reorganizations created a frustrating environment and work seemed to grind to a halt when rumor of the next one was due

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    Ghetto work environment

    Anonymous Employee (Current Employee)
    Houston, TX

    ProsPay is competitive, benefits are decent. From what I've been told cost of insurance went up, but still cheaper than my last job. Company contributes to daycare flex spending account, depending on your salary. Management is laid back. They offer many free courses through the company's online learning to improve professional skills.

    ConsMany of the employees are very unprofessional and immature. Talk loud all day long, so actually concentrating and doing your work is next to impossible. Women come dressed in short skirts and flip flops although there's supposedly a business casual dress code. The environment is very high-school like and "clique-ish". Employees sit back and don't do any work and/or take breaks for hours on the clock.

    Advice to Senior ManagementWork on making the work environment more professional

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Approves of CEO

     

    Great story here happening

    Business Consultant (Current Employee)
    Kansas City, MO

    ProsCare for the client, the employee, training on sales & product, transformation story happening here, going public soon, make own hours

    ConsA lot to learn, some managers very under qualified, work/liffe balance sometimes non-existant as it appears company is putting pressure for 24/7 workers

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

     

    It's a great place to be, whether a techy type, salesy type or even bookish.

    Anonymous Employee (Current Employee)

    ProsOpportunities for inhouse training and advancement are good.

    ConsWatch who you know and trust. And the benefits have gone a bit downhill.

    Advice to Senior ManagementListen. Shadow - walk an hour in our shoes.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    It WAS a great place to work until former Chase management took over.

    Director (Former Employee)
    Atlanta, GA

    ProsThe executives really cared about the employees, and tried to make it a great place to work.

    ConsNew management from Chase care more about the bottom line than anything else.

    Advice to Senior ManagementFocus on financial targets while making the company a great place to work, and you can accomplish both goals. They are not mutually exclusive. While every employee HAS a number, they aren't JUST a number.

    Yes, I would recommend this company to a friend

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