First Data Reviews

Updated April 27, 2015
695 reviews filtered by
  • Any Location
  • Any Job Title

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (3)

    credit card processing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Documentation Writer in Atlanta, GA
    Former Employee - Technical Documentation Writer in Atlanta, GA

    I worked at First Data

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    fascinating processes and great people to work with

    Cons

    no employee training or introduction on company products

    Advice to Management

    I love the new focus on customer service and support (i.e training). Consider the same treatment for new employees! A little informational training on your product line would go a LONG way to help your employees help the company.

    First Data Response

    Mar 31, 2015Social Media Manager

    Thanks for taking the time to write a review. We appreciate the insight into employee training. This is definitely something we are trying to improve with better internal communications and tools.

  2. Helpful (2)

    Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Data full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Never stop learning, ample opportunity to grow, rewarding.

    Cons

    Uncertainty about company's future but all signs point to heading in the right direction.

    Advice to Management

    Know your people, treat employees as adults even if sometimes they don't act like ones.

    First Data Response

    Apr 9, 2015Social Media Manager

    Thanks for taking the time to leave a review and we appreciate your honest feedback. We're confident in successfully transforming First Data into an innovative technology company and we're glad to ... More

  3. Helpful (2)

    It was the best of times, it was the worst of times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Data full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The industry is in a very fast paced evolutionary phase, which makes things interesting. The company's breadth affords a wide range of opportunities.

    Cons

    Many positions seem to have revolving doors. Your position might be next, so keep your resume fresh and your desk clean.

    Advice to Management

    Ready, aim, fire is better than fire, aim, ready. Also, non-stop fire drills are unnecessary.

    First Data Response

    Apr 24, 2015Social Media Manager

    Thanks for taking the time to leave a review. The industry is indeed in a fast paced phase and there are many exciting times ahead for First Data and it's services and products. If you'd like to ... More

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (9)

    Exciting times!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Data full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    All employees of FD are now owner-associates, truly vested in our future! We finally have a CEO and senior management team who have proven themselves and are well-equipped to take us into the future and be very successful. Messaging inside the company is we will win together and be a part of a major turnaround! I am very proud to work at First Data.

    Cons

    We have taken a hit with medical benefits and time off plans which are not as rich as they used to be. However, if FD ultimately wins in the long run all employees will reep even bigger benefits.

    First Data Response

    Mar 9, 2015Community Manager

    Thanks for your feedback. We're glad to have you on the team.

  6. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Data full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Meet great people and gain great experience

    Cons

    Salary sometimes doesn't fit the position.
    Overworked and not appreciated

  7. Helpful (1)

    First Data

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Data

    Recommends
    Recommends

    Pros

    great company to work for - cared for the employees

    Cons

    no cons as far as I can tell

  8. Helpful (1)

    Corporate Accounting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Senior Accountant in Denver, CO
    Former Employee - Senior Accountant in Denver, CO

    I worked at First Data full-time (More than 3 years)

    Pros

    First Data is a great company to work for to gain corporate accounting experience - at a staff or senior accountant level. The years I spent there were a great foundation for other work environments that were not nearly as structured/regimented.

    Cons

    Little room for growth - not much flexibility for management and above. Corporate procedures and regulations are strictly followed and any deviation of such (even when the new process would be more efficient) is discouraged. Compensation a bit lower than average for the area.

  9. Helpful (7)

    Great place to work! Exciting Changes!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Data full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Exciting new products. Good Management with vision and a plan. Stock Ownership! Opportunity for personal growth - learn from some of the best in the industry.

    Cons

    The firm is going through changes, which are very positive - including focusing on the culture. This is an area that needs continued focus.

    Advice to Management

    Continue to communicate with Owner-Associates.

  10. Helpful (3)

    For being a "processing company", it sure has taken on a new image lately - lets hope it continues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous IT in Wilmington, DE
    Current Employee - Anonymous IT in Wilmington, DE

    I have been working at First Data full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Nice techy place to work. Managers seem to get the new role of tech around here which is nice. There is a lot of legacy to deal with, which IMHO is a good thing, since it can be built upon for the future. Being an owner-associate is quite cool - because you have a real stake in what is going on and can help influence the future.

    Cons

    The diverse environment can be hard to learn. Some folks like the old ways and others want to do it the new way. The volume of work can be challenging at times.

    Advice to Management

    Keep us moving in the right direction - the new tech of Apple Pay, Perka, Gyft and others is good to see.

    First Data Response

    Mar 31, 2015Social Media Manager

    Thanks for taking the time to write a review. We understand that being part of a corporate transformation can be difficult but we're glad to hear you are on board with the positive changes and the ... More

  11. Helpful (4)

    I love this firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Data

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Opportunities abound to make a difference. New mgt team has the company on the right path and the results are showing

    Cons

    work/life balance is a struggle (isn't it everywhere?).

    Advice to Management

    Make sure employees feel empowered, and that tangible benefits flow when outstanding results are achieved.

Work at First Data? Share Your Experiences

First Data

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.