First Horizon Reviews

Updated January 19, 2015
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3.5
36 Reviews
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Recommend to a friend
Approve of CEO
First Horizon President, CEO, and Director D. Bryan Jordan
D. Bryan Jordan
17 Ratings

Employee Reviews

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  1. Great company, excellent leadership, high performing culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Memphis, TN
    Current Employee - Senior Project Manager in Memphis, TN

    I have been working at First Horizon full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    senior leaders are accessible, pay structure is competitive and fair, culture is 'do the right thing'

    Cons

    constant downsizing and elimination of more experienced workers to prefer younger less expensive and inexperienced

    Advice to Management

    Use fewer consultants - you have the talent you need, just listen to them

  2. Excellent Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Manager in Atlanta, GA
    Former Employee - Relationship Manager in Atlanta, GA

    I worked at First Horizon full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Excellent benefits. Treat you like a person and not just another number. Very friendly environment.

    Cons

    No Cons. I thoroughly enjoyed working there.

  3. Overall I enjoyed working at First Horizon but found them to be dated and unwilling to make changes for retention
    .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Horizon

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people to work with in TN

    Cons

    outdated computer systems and neglectful toward entry level and mid level employees

    Advice to Management

    Change!

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  5. Loan Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer in Los Gatos, CA
    Former Employee - Loan Officer in Los Gatos, CA

    I worked at First Horizon

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits that is comparable to any most banks. Worked during height of mortgage boom. Everybody was happy and working hard.

    Cons

    If you are in a sales position you will be selling everything from mortgages, credit cards, checking accounts and then financial services products. Basically they tie your evaluation on selling add on products.

  6. First Tennessee has been an incredible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Horizon

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fair pay, great corporate culture, great management, great benefits

    Cons

    Compensation and bonuses could be higher

  7. good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN

    I have been working at First Horizon full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for in terms of value placed on employee and culture. The people make the bank what it is. There are a lot of tenured employees that have been with the bank for 20+ years. Great work life balance.

    Cons

    Employee compensation is on the low end.

  8. A company with a system designed to hold people back.......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Memphis, TN
    Current Employee - Teller in Memphis, TN

    I have been working at First Horizon full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    PTO for holidays
    Not having to work every weekend
    The company offers to pay for higher education, and anything applicable to the banking industry

    Cons

    It is hard to move on in the company if you work on the retail side. People have been teller's for 5+ years and can not move on into Corporate roles unless they "know" someone. Merit is based on who you know, and not how long you've been there or what you can bring to the table. Yea, "who you know" is what most companies operate on, but when you try to network with people in the Corporate side, they don't respond back to emails. It's an awful system, and awful place to work.

    Advice to Management

    Take into consideration that those under your leadership are human, too. Do not extend yourself an offer your help, and then be consistently unavailable and closed to the requests and genuine inquiries of your employees.

  9. Great place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN

    I worked at First Horizon part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Team Spirit GOAL Driven!! Great coworkers!!

    Cons

    Management was more into the click and if you separated yourself from the normal worker then you were more likely to be moved up the ladder.

    Advice to Management

    Be more of team players and realize that just because you are management does not make you better than your workers; after all, you were once just a normal worker without a title too.

  10. Decent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Technician in Knoxville, TN
    Current Employee - IT Technician in Knoxville, TN

    I have been working at First Horizon full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Decent pay for the Knoxville area. Good benefits. Overall nice place to work. A smaller corporation still trying to grow and needs improvement to be up to date with similar companies of this same valuation.

    Cons

    HR Department response is poor on Q&A, not very knowledgeable with their own policies. IT department is overall more reactive than proactive. IT employees need more education and guidance.

    Advice to Management

    IT Management needs to be more involved and hold supervisors accountable to the same standard as the regular salaried and hourly employees. From the Director level down things are not well organized on day to day operations.

  11. Don't Ever Get Sick While Working Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Solutions Representative in Knoxville, TN
    Current Employee - Customer Solutions Representative in Knoxville, TN

    I have been working at First Horizon full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent start pay, health ins is good and Vacation time soon after starting is nice.

    Cons

    You are just a number and totally replaceable, they try to make it sound like they put their employees first but trust me they don't. I got very sick while working here, provided Dr. notes kept the management informed , they fed me crap that they would save my job, the day that i was going to come back they called and fired me for attendance. Then when i filed for unemployment they tried to appeal it saying that it was misconduct they fired me for. HA i got unemployment approved because it was indeed not misconduct at all. I was not the only employee that this happened to , there were several others that this happened to as well. So if you work here, don't ever get sick don't ever have an accident of any kind that will hospitalize you cause they will fire you.

    Advice to Management

    When you have a good employee that has done well for the company and then that employee gets sick through no fault of their own, work with them to keep their job.

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