First Marblehead

  www.firstmarblehead.com
  www.firstmarblehead.com
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First Marblehead Reviews

Updated June 30, 2014
Updated June 30, 2014
9 Reviews
3.1
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
First Marblehead President, CEO, and Director Dan Meyers
Dan Meyers
7 Ratings

Employee Reviews

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  1.  

    A best of times, the worst of times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Boston, MA
    Former Employee - Marketing in Boston, MA

    I worked at First Marblehead full-time for more than 3 years

    Pros

    In good times, plenty of resource and autonomy to fuel growth, smart and fun colleagues, data-driven intelligent decision making

    Cons

    In bad times, we were unprepared for the cliff of student lending drop off. There was no plan B and many were laid off ... Fast

    Neutral Outlook
    Disapproves of CEO
  2.  

    Loved my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multiple  in  Medford, MA
    Former Employee - Multiple in Medford, MA

    I worked at First Marblehead full-time for more than 3 years

    Pros

    I worked for First Marblehead for just over 4 years and held a variety of positions.
    Pros included:
    -Great people
    - Decent culture
    -Great Facilities
    -Great Pay
    -Great Benefits
    -Lots of Opportunity for growth and change
    -Supportive Management

    Cons

    Industry troubles forced a change in the board which was ultimately the death knoll for most of us at the company. Misplaced trust in replacement leadership turned what was an awesome place to work into a very unstable place. Having met and worked with the CEO several times and him not even remembering we had met was a huge insult. On the other hand, Dan Meyers the original and current CEO, has a way of making everyone feel important. Sure he is mercurial but he is exciting and if anyone can restore FMC, it is him!

    Recommends
    Approves of CEO
  3.  

    good people, bad sr. leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Marblehead full-time for more than 3 years

    Pros

    good people
    good training and growth for some positions
    great benefits

    Cons

    disconnect between employees/management and lsr. leadership
    no vision/mission

    Advice to ManagementAdvice

    might be good to get new sr. leadership to help run the company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    I wouldnt want to do it again.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Analyst  in  Medford, MA
    Former Employee - Loan Analyst in Medford, MA

    I worked at First Marblehead full-time for less than a year

    Pros

    the other temps I worked with, nice cafe,

    Cons

    they take on temps promise them all this work, overtime and the upper manangement takes it for themselves and just smile in your face, not enough work. boring, they seem to like to keep the little people down, dont explain things throughly and to many people trying to train you everyday it was someone different and i understand you should learn different ways, but not in a one week trial. they tell you your doing good and then tell the manager your not, VERY two faced management.

    Advice to ManagementAdvice

    dont make promises you cant keep,

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Until they laid everybody off, it was good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Marblehead full-time for more than 3 years

    Pros

    Salary, Flexibility, Good People, Location, Benefits

    Cons

    Sr Management
    Grew to fast
    Poorly handled downsizing

    Advice to ManagementAdvice

    Watch growth more carefully

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at First Marblehead

    Pros

    was growing really fast with lots of opportunities

    Cons

    lack of communication among different departments

    Recommends
    Approves of CEO
  8.  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Marblehead

    Pros

    Very friendly environment. Officers usually offer perks if deadllines and expectations are met. There was plenty of over time opportunities.

    Cons

    Lack of a future for better or for worse. Since the industry of selling student loans is gone, the company has remained stagnant.

    Advice to ManagementAdvice

    There are no advice for management. They did their best. It was the economy which messed up everthing. They will just have to wait it out.

    Doesn't Recommend
    No opinion of CEO
  9. 1 person found this helpful  

    Buckle in for a wild ride -- great opportunity, but a wild-west atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - VP, Marketing  in  Boston, MA
    Former Employee - VP, Marketing in Boston, MA

    I worked at First Marblehead

    Pros

    Learning opportunities. First Marblehead is ahead of the curve in defning an emerging industry. There are tremendous opportunities to explore, experiment and define success. The caliber of colleagues is simply fantastic. People are tremendously smart and fun to work with. There is a very collegial atmosphere and a terrific social community.

    Cons

    Industry turbulence. Unfortunately the credit markets and regulatory environment have dealt First Marblehead several body-blows recently. There has been extreme turn-over and massive layoffs this year. The return of the former CEO, Dan Myers may provide a shot in the arm and a return to solid growth. Dan is an unpredictable maverick with an "in crowd" and an "out crowd". He'll clean house, but there may be opportunities for new employees to rebuild FM back to its deserved glory. Its a challenging, dynamic environment that does not place a premium on communication from Sr. Management or standard management practices -- work/life balance, benefits, career development etc. Its kind of the Wild West and Dan is the sherriff. Hope he likes you and buckle in for a wild ride.

    Advice to ManagementAdvice

    With the rare opportunity for a "do-over" I would recommend hiring beyond your circle of "known buddies" and bringing in some outside talent who can help build infrastructure for scalable success. The last time around, FM's stellar growth took it from infancy to "awkward teenage" years without the opportunity to mindfully create a model for success at a larger scale. Place a premium on communication, allow more of your management team to contribute to success and recognize efforts and contributions.

    Recommends
    Approves of CEO
  10.  

    Good work culture and a relaxed environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Marblehead

    Pros

    Relaxed office environment with friendly people. Engaging work and good team dynamics without it being too stressful.

    Cons

    A bit limiting for promotions. The company has taken a big hit since the recession and there isn't much opportunity for promotion.

    Recommends
    Neutral Outlook
    Approves of CEO

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