First National Bank Texas

www.1stnb.com

First National Bank Texas Reviews

Updated January 29, 2015
Updated January 29, 2015
38 Reviews
3.3
38 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Terry Tuggle
10 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fun people to work with. Great career opportunities. Tough banking hours and long days.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager
    Current Employee - Assistant Branch Manager

    I have been working at First National Bank Texas full-time

    Pros

    They make it possible to move up in the company at a good pace. There are positions open at different locations and you gain experience with different kinds of responsibilities. They balance the positive and negative feedback well so that you improve in different areas as you move up. Bank is privately owned so it feels slightly more family oriented then larger banks.

    Cons

    Bank is open 7 days a week so it makes it's difficult to plan anything over the weekend. The hours are 9-7 Mon-Fri, 9-6 on Sat, and 11-4 on Sunday. If you are a Supervisor, manager or above you cannot have any schedule restrictions that might conflict with the banks hours.

    Advice to ManagementAdvice

    Close the bank on Sunday. Not enough customers or accounts are opened to justify the salaries/wages paid. Give more discounts and perks to the employee's. Always on your feet and walking around, it is good exercise but becomes too much after the day is over. Have stand alone locations.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First National Bank Texas

    Pros

    Lots of holidays
    people are nice to work with

    Cons

    Pay is not well
    No room for advancement

  3.  

    Branch Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First National Bank Texas full-time (more than 5 years)

    Pros

    The extensive training that an employee goes through is very well needed for working at a bank.

    Cons

    Work ethic
    scheduling
     Responsibilities, not equally distribute among all employees

    Advice to ManagementAdvice

    Assure that management as a whole (branch wise) is working together, and knows their responsibilities.

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Group Think Crisis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First National Bank Texas

    Pros

    Getting through the interview was relatively easy. They are a 100% pro-female employer which is good, but women relate and think differently than men and when the gender distribution in a company or department, etc., is warped, weird cliques, personal wars and biases begin to form. The people I've met are respectful, kind and considerate. Nobody rocks the boat (see below). Promotes from within. They make the employee feel appreciated by doing all the little things remembering birthdays, hire date anniversaries and warm welcomes, etc. If you stay long enough, you can be promoted, but be prepared to wait. Many employees stay at the company for years and years because their job is comfortable and let's be for real, if you're not working on the military base, what other real job opportunities are there for you locally?

    Cons

    As old as the company is, I would expect them to be more organized, more modernized and better able to forecast and make strategic decisions. Instead, it seems that most actions are a reaction as opposed to a response. The company has tried hard and long to maintain old systems and processes and make them work for new problems - or just make them appear new when they indeed aren't. Improvements are happening, but they are exceedingly slow in coming. I hope this slow-to-change mentality doesn't cause they to lose marketshare. A number of the company's competitors are simply better equipped to offer what the customer needs. Being headquartered in a military town, too much of the leadership has a military background (whether soldier or spouse), and because the entire structure of the company is hierarchical with autocratic leadership, knowledge is pooled into certain individuals and people work very hard to protect the niche/spot/position they've attained. So in the company, key people have the knowledge, but the company itself doesn't! Most companies overcome this by having documented processes; this company doesn't. There are few documented processes outside of those that directly interact with the customer and HR of course. I believe the loyal culture of the military community along with the company structure has created massive group think which means they won't and don't face problems until it is or almost is a crisis, and no one is willing to deal with obvious issues for fear of running against the grain. Also, a lot of people complain about the pay. A company that's not run well can't pay well.

    Advice to ManagementAdvice

    Bring in outside talent to get a fresh perspective. Create an environment where employee criticism (with a recommended solution in hand) is welcomed and even encouraged and incentivized - with no political consequences. Yes, promoting from within gives employees something to look forward to, but if you have a weak training and development program (and you do have an exceedingly weak training and development program), you're sacrificing what's best for the company in exchange for what's best for the individual employee. Training and development is an investment in human talent. Payroll has got to be about 60-75% of your costs so why under-use and under-exploit your human capital? Your people have a lot more to offer. Make your processes transparent and create modern, working information systems so instead of using people as automatons to do tasks that require little thought and thus should be automated. Whenever you have "go-to guys" or "go-to girls", they own the information, and the company doesn't.

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Not a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Prevention Specialist in Killeen, TX
    Former Employee - Loss Prevention Specialist in Killeen, TX

    I worked at First National Bank Texas full-time (more than a year)

    Pros

    The hours and days you work.

    Cons

    It doesnt pay well enough

    Advice to ManagementAdvice

    Get better management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Assistant Branch manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager in Houston, TX
    Current Employee - Assistant Branch Manager in Houston, TX

    I have been working at First National Bank Texas full-time (more than a year)

    Pros

    Good pay ,decent incentives, great benefits.

    Cons

    Not very flexible hours, no time to have a life

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Excellent ideals and training... but fails to implement or monitor integrity of overall mission and vision statement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Conroe, TX
    Former Employee - Personal Banker in Conroe, TX

    I worked at First National Bank Texas as an intern (less than a year)

    Pros

    Very friendly customer service training that carries over to branches. Great training program and incentive program designed to motivate and grow potential career opportunities. Many women in upper management positions.

    Cons

    Many processes and procedures in place that are not followed which leads to confusion in workplace. Quantity goals undermine quality transactions. Company values that are posted and stressed throughout organization are not followed, almost system-wide everyone is trained to follow high standards, but in reality, fail miserably.

    Advice to ManagementAdvice

    Pay better, based on quality of performance, not quantity of accounts opened. Follow all company values and maintain integrity and treat all levels of staff with respect and honor.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    If they call you for any job opportunities, run as fast as you can, and never look back!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Manager in Houston, TX
    Former Employee - Assistant Branch Manager in Houston, TX

    I worked at First National Bank Texas full-time (more than 10 years)

    Pros

    *Quickly promoted, if you produce in sells.

    Cons

    *99.9% of the management team is running a politically incorrect game.
    *Company does not care about the future of their employees professionally/personally.
    *A company that expects you to bend of backwards for them, but as soon as they get what they need from you they no longer consider you useful.

    Advice to ManagementAdvice

    *Listen to your employees, and stop campaigning against employee morale.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Overall, it is a great company to work for.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First National Bank Texas

    Pros

    Fun environment to work in, not your ordinary bank.

    Cons

    Long hours on feet, Can get stressful at times

    Advice to ManagementAdvice

    N/A

  11.  

    This has been the job of a lifetime - a wonderful company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Killeen, TX
    Current Employee - Branch Manager in Killeen, TX

    I have been working at First National Bank Texas full-time (more than 10 years)

    Pros

    Tremendous career opportunities for those who want to succeed personally and professionally. Very well managed company that cares about their employees. Great compensation and incentive plans, good health benefits and 401K. Management is very approachable and listens to employee requests and suggestions.

    Cons

    401k is great but would like additional retirement options

    Advice to ManagementAdvice

    Continue to hire people who are committed to customer service and professional career goals.

    Recommends
    Positive Outlook
    Approves of CEO

First National Bank Texas Photos

First Convenience Bank

+ Add Photo

Work at First National Bank Texas? Share Your Experiences

First National Bank Texas

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.