First Niagara Financial

  www.firstniagara.com
  www.firstniagara.com

First Niagara Financial Reviews

Updated December 17, 2014
Updated December 17, 2014
51 Reviews
2.4
51 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
First Niagara Financial President, CEO, and Director John R. Koelmel
John R. Koelmel
23 Ratings

Employee Reviews

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  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at First Niagara Financial full-time (more than an year)

    Pros

    Amazing company to for. Provided great opportunities and covered tuition costs through Center for Financial Training. Gives back to local communities as well!

    Cons

    Sometimes the branches get to busy for the number of tellers on the line. Inconsistencies between branches and rules could become stressful.

    Advice to ManagementAdvice

    Have your computer system use photos- so when someone opens an account their picture will come up- tellers don't have to continually ask for IDA and customers don't have to get mad when they are asked eveyday.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    One headache after another

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial

    Pros

    decent pay for a bank and good benefits

    Cons

    lousy training and managers who do nothing but sit at their desks all day. If help is needed, I have to walk all around to find someone.

    Advice to ManagementAdvice

    Team leaders should actually get up once in awhile and walk around and see if anybody needs help.

  3.  

    Good place to gain experience, but the bank culture leads to lots of red tape and a very slow pace.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial full-time

    Pros

    Great office culture, good benefits, lots of PTO, good work/life balance, great people.

    Cons

    Wages a bit below average, seniority > talent, bank culture is tight with costs and leads to slow processes to get certain things done.

    Advice to ManagementAdvice

    Consider raising wages to help retain talent.

    Recommends
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  5.  

    Dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer
    Current Employee - Senior Developer

    I have been working at First Niagara Financial full-time (more than an year)

    Pros

    PLenty of work, small company, great teams to work with.

    Cons

    Management is creating a gap between them and employees. Hostile work environment. Unwilling to listen or change. Only thing that matters is looking like they are making progress. All the decissions are being made by contractors.

    Advice to ManagementAdvice

    Change. Keep your promise of bringing work inhouse. Pick a strategy and direction and stick to the plan. See it through.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good, standard summer internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Tolland, CT
    Former Employee - Summer Intern in Tolland, CT

    I worked at First Niagara Financial as an intern (less than an year)

    Pros

    People are usually really nice. Very down to earth work environment

    Cons

    upper managament is not very open to subordinates

    Advice to ManagementAdvice

    get to know your subordinates more, be visible.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    financial advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Niagara Financial

    Pros

    growing company and great management

    Cons

    pay structure in banking is going down

    Advice to ManagementAdvice

    none

  8.  

    Senior management in Buffalo wants to transform first Niagara to the former Wachovia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lendinf in Harrisburg, PA
    Former Employee - Lendinf in Harrisburg, PA

    I worked at First Niagara Financial full-time (more than an year)

    Pros

    Company is spending plenty of income on the technology road ways. Benefits are very good.

    Cons

    The culture is horrible. The sales pressure is very high with no recognition. Senior management will bring in there own people at any expense.

    Advice to ManagementAdvice

    Senior management hired new regional management that forgets how to reward top performers and not their l friends.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    the worst

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial part-time

    Pros

    paid holidays, pretty decent benefits

    Cons

    they expect you to bend over backwards for minimum pay

    Advice to ManagementAdvice

    pay tellers more than basically minimum wage!

  10. 1 person found this helpful  

    Disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant
    Former Employee - Financial Consultant

    I worked at First Niagara Financial full-time

    Pros

    Small regional bank with good presence

    Cons

    False expectations set. Company felt unclear with its direction. Pay was not on par with similiar competitors.

    Doesn't Recommend
  11. 1 person found this helpful  

    Fast growing bank who are attempting to build a infrastructure to support the growing business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial full-time (more than an year)

    Pros

    Heavy investment in IT coming in the near future. Lots of opportunity to find a project that interest you.

    Cons

    Infastructure is lacking. Company grew to fast and focused more on acquisitions then it did profitablility and internally.

    Recommends
    Neutral Outlook
    No opinion of CEO

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