First Niagara Financial Reviews

Updated August 17, 2015
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2.9
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First Niagara Financial President, Chief Executive Officer & Director Gary M. Crosby
Gary M. Crosby
2 Ratings

63 Employee Reviews

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  1. Relationship Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at First Niagara Financial full-time

    Pros

    Excellent people no mater what branch you're at. Very competitive pay and a much more professional and knowledgable staff compared to other banks.

    Cons

    Lofty sales goals, systems and software are a step behind the competitor.

    Advice to Management

    Technology upgrade, more recognition and comfort for sales role positions. Hard to perform when you are worried about job security.


  2. Account Exec,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at First Niagara Financial full-time

    Pros

    Very good company with lots of money and few restrictions on expenses. Very nice corporate offices and a very professional staff.

    Cons

    Lots of upper management. You are held accountable for production on a daily basis. Lot's of team meetings.


  3. Not worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Specialist II
    Current Employee - Operations Specialist II

    Pros

    Nice people with a good enviroment.

    Cons

    CORE LEAVE- make you take a 2 week vacation even if you have not been there a year. Started off with 15 days of vacation and 10 had to be used at once. Setup to fail. How can a person only use 5 days for an entire year? The pay is not too well. The give a bonus every year which is okay, i guess.

    Advice to Management

    Do not make a person who has not been there an entire year take the CORE LEAVE.


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  5. Good company but bench strength needs upgrading.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company. Nice City. Much of the growth that the company has seen in past 5 years is core growth and will be profitable if not yet.

    Cons

    Still struggling to manage fast expansion. Buffalo fails to draw enough talent to support the banks that are headquartered there. Too much reliance on external resources.

    Advice to Management

    Stick to what they have been doing and work to grow the core business. Reduce expenses through shuttering as many duplicate offices as possible and strengthen the most viable.


  6. Work experience

    Former Employee - Teller Supervisor in Ruffs Dale, PA
    Former Employee - Teller Supervisor in Ruffs Dale, PA

    I worked at First Niagara Financial (More than 3 years)

    Pros

    Stable work and decent benefits

    Cons

    Too sales oriented. Other performance does not matter only sales numbers.


  7. Senior teller

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Niagara Financial full-time (More than a year)

    Pros

    Work with a great group of people

    Cons

    Constantly pushing sales with sometimes no benefit to me


  8. Personal Financial Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Niagara Financial full-time

    Pros

    Flexiable schedule and unlimited commission potential.

    Cons

    Good amount of bank work is needed.


  9. Buffalo is a great place

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Company cares about it's employees

    Cons

    Culture is rapidly changing for the worse


  10. Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst

    Pros

    Amazing Work Culture and Flexibility

    Cons

    Compensation, Growth Oppurtunities are limited


  11. Helpful (2)

    All depends on the people you work directly with.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Care Representative in Albany, NY
    Current Employee - Senior Customer Care Representative in Albany, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at First Niagara Financial full-time (More than 3 years)

    Pros

    At the smaller locations a strong bond can be formed with customers that go well beyond basic banking needs. The company as a whole is very active in charity and volunteer work. If you are lucky enough to work at a branch with great people then your time at First Niagara will be very enjoyable.

    Cons

    as of April 2015 the company is in the latter stages of a fundamental overhaul changing the focus and mission. technology upgrades have been abundant and not always successful, staffing model in in flux, and sales goals are an ever moving target with success seemingly always being dangled just out of reach. Pay is very inconsistent from one employee to the next, those promoted from within have significantly lower salaries than those in equal positions hired from outside the company

    Advice to Management

    pay employees better who are promoted from within. if they are underpaid they will know, and they will leave.



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