First Option Mortgage
3.1 of 5 8 reviews
www.firstoptiononline.com Atlanta, GA 50 to 149 Employees

First Option Mortgage Reviews

Updated Jun 16, 2014

Be The First To
Add Photos

All Employees Current Employees Only

3.1 8 reviews

                             

100% Approve of the CEO

(no image)

Tim Burford

(2 ratings)

29% of employees recommend this company to a friend
8 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Surprised at previous reviews!

    Anonymous Employee (Current Employee)

    ProsThe opportunity for growth is limitless. Management saw my desire for growth within the company and knew I had experience that was best suited in a department outside of my sales role. When the opportunity came available, I was moved into a position that placed in the desired department that suited my background experience prior to the mortgage world.

    From a sales side First Option has one of the most competitive comp. plans out there, especially if you generate your own business. They also provide the sales team a plethora of marketing tools and agent referrals that will only set your business up for further success.

    ConsCommunication is something that many companies struggle with. However, there has been huge changes within the past 3 months to make open dialogue a reality, rather than a goal.

    Some people mentioned high turnover, which holds truth to the sales side. However, if you’ve ever worked in the mortgage industry, you’ll know this is something common amongst every company.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Decent place to start your career in the loan business, but don't expect to get rich here.

    Loan Officer (Current Employee)

    ProsExcellent marketing--radio advertisements. Friendly co-workers (for the most part). You get your own office. Lots of autonomy. You get to conduct your business the way you see fit. Not much micromanagement compare to most companies. Great experience for those who want to start out in sales or in the loan business.

    ConsLow pay, high turnover, overly lean operations staff (there is one processor that handles the loan files of multiple offices), leadership is greedy. Hard work for low pay.

    Advice to Senior ManagementPay your employees more. Hire more employees in a support capacity. Don't always try to do more with less.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Just kinda.... meh...

    Anonymous Employee (Current Employee)

    ProsThe work environment is laid back and fun.
    The holiday party is a nice chance to meet everyone and let loose with your coworkers.
    There is potential to make good money, you just have to work really hard for it and know the business.

    ConsNot much room for advancement if you're not a loan officer unless you want to move to Atlanta
    Training is essentially being given a handout and a pat on the back. "You'll figure it out..."
    No yearly reviews or annual raises for hourly employees
    Turnover is high
    Some members of management have a less than professional management style and can frankly be quite rude while others are extremely motivational and supportive
    Lower level employees get burdened with a lot more work for very little pay

    Advice to Senior ManagementI recommend focusing on proper training and guidance for new loan officers to decrease turnover. Compensate the hourly employees better so they feel appreciated and motivated to complete all of the backend work they are tasked with. Increase vacation/PTO.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    It's a job.

    Anonymous Employee (Current Employee)

    ProsThe best reason to work here is to pay your bills on time. Hours are 830-6 unless it's busy, than it's be here til it's done--as with any company.

    ConsTraining provided is less than effective, all new employees feel completely lost in the beginning unless their previous company used the same system.
    Management is constanly changing in my office so there's little to no stability granted. In one year I have had 3 managers.
    Retaining employees does not happen here either. In a year, over ten people have left the office and went on to other places...This is not just my branch, but others as well.
    Constant turnover provides no stability and brings morale down.
    The workload for those "lower level" employees keeps increasing but the pay stays the same.
    There are no annual raises and PTO is less than competitve.

    Advice to Senior ManagementTraining needs to be more inclusive of the systems, policies, file movement and overlays used. Too many people are coming in and out, need to work on employee retention also.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Room for growth, however poor management skills across the board.

    Anonymous Employee (Former Employee)

    ProsIt is a relaxed environment, and they do offer room for growth as long as you show an interest in moving up and a willingness to work hard

    ConsThey are not very honest or straight-forward with you, and your ability to remain with the company is strongly based on who you rub elbows with

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    My period of employment with First Option Mortgage was different from what I have been experienced in the past.

    Anonymous Employee (Former Employee)
    Atlanta, GA

    ProsVery nice office and location

    ConsLimited growth opportunities, lack o support from management

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    First Option Mortgage, A Great Place to Work

    Loan Officer (Current Employee)
    Indianapolis, IN

    ProsFantastic work environment, family style approach to management, and great compensation

    Conslong hours, but it is worth it

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    depends on the branch

    Senior LO (Former Employee)
    Indianapolis, IN

    Prosthey can close loans fast

    Conssome of the managers are awful, some are great. corporate support depends on which branch you are in

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for First Option Mortgage? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at First Option Mortgage reviews and ratings — including employee satisfaction and approval rating for First Option Mortgage CEO Tim Burford. All 8 reviews posted anonymously by First Option Mortgage employees.