First Option Mortgage

  www.firstoptiononline.com
  www.firstoptiononline.com

First Option Mortgage Reviews

Updated July 9, 2014
Updated July 9, 2014
9 Reviews
3.1
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tim Burford
2 Ratings

Employee Reviews

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  1.  

    Surprised at previous reviews!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Option Mortgage full-time

    Pros

    The opportunity for growth is limitless. Management saw my desire for growth within the company and knew I had experience that was best suited in a department outside of my sales role. When the opportunity came available, I was moved into a position that placed in the desired department that suited my background experience prior to the mortgage world.

    From a sales side First Option has one of the most competitive comp. plans out there, especially if you generate your own business. They also provide the sales team a plethora of marketing tools and agent referrals that will only set your business up for further success.

    Cons

    Communication is something that many companies struggle with. However, there has been huge changes within the past 3 months to make open dialogue a reality, rather than a goal.

    Some people mentioned high turnover, which holds truth to the sales side. However, if you’ve ever worked in the mortgage industry, you’ll know this is something common amongst every company.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Greedy Management Skilled at Sales, Not in Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at First Option Mortgage full-time (more than an year)

    Pros

    Co-workers that treat you like family (in a good way). Private offices for Loan Officers.

    Cons

    No structured training program. You're given a computer and a good luck wish.

    Advice to ManagementAdvice

    Don't just run with an idea and tell someone "make it so." Create implementation plans with realistic and attainable timelines before launching initiatives. Collaborate and seek opinions of others before moving forward with a decision. Put people in management that have a proved history of running a business, not of being a good Loan Officer. Promote on talent, not the good ol' boys club.

  3. 1 person found this helpful  

    Decent place to start your career in the loan business, but don't expect to get rich here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Officer
    Current Employee - Loan Officer

    I have been working at First Option Mortgage full-time (more than an year)

    Pros

    Excellent marketing--radio advertisements. Friendly co-workers (for the most part). You get your own office. Lots of autonomy. You get to conduct your business the way you see fit. Not much micromanagement compare to most companies. Great experience for those who want to start out in sales or in the loan business.

    Cons

    Low pay, high turnover, overly lean operations staff (there is one processor that handles the loan files of multiple offices), leadership is greedy. Hard work for low pay.

    Advice to ManagementAdvice

    Pay your employees more. Hire more employees in a support capacity. Don't always try to do more with less.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Just kinda.... meh...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Option Mortgage full-time (more than an year)

    Pros

    The work environment is laid back and fun.
    The holiday party is a nice chance to meet everyone and let loose with your coworkers.
    There is potential to make good money, you just have to work really hard for it and know the business.

    Cons

    Not much room for advancement if you're not a loan officer unless you want to move to Atlanta
    Training is essentially being given a handout and a pat on the back. "You'll figure it out..."
    No yearly reviews or annual raises for hourly employees
    Turnover is high
    Some members of management have a less than professional management style and can frankly be quite rude while others are extremely motivational and supportive
    Lower level employees get burdened with a lot more work for very little pay

    Advice to ManagementAdvice

    I recommend focusing on proper training and guidance for new loan officers to decrease turnover. Compensate the hourly employees better so they feel appreciated and motivated to complete all of the backend work they are tasked with. Increase vacation/PTO.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    It's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Option Mortgage full-time (more than an year)

    Pros

    The best reason to work here is to pay your bills on time. Hours are 830-6 unless it's busy, than it's be here til it's done--as with any company.

    Cons

    Training provided is less than effective, all new employees feel completely lost in the beginning unless their previous company used the same system.
    Management is constanly changing in my office so there's little to no stability granted. In one year I have had 3 managers.
    Retaining employees does not happen here either. In a year, over ten people have left the office and went on to other places...This is not just my branch, but others as well.
    Constant turnover provides no stability and brings morale down.
    The workload for those "lower level" employees keeps increasing but the pay stays the same.
    There are no annual raises and PTO is less than competitve.

    Advice to ManagementAdvice

    Training needs to be more inclusive of the systems, policies, file movement and overlays used. Too many people are coming in and out, need to work on employee retention also.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Room for growth, however poor management skills across the board.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at First Option Mortgage full-time

    Pros

    It is a relaxed environment, and they do offer room for growth as long as you show an interest in moving up and a willingness to work hard

    Cons

    They are not very honest or straight-forward with you, and your ability to remain with the company is strongly based on who you rub elbows with

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    My period of employment with First Option Mortgage was different from what I have been experienced in the past.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at First Option Mortgage full-time (more than an year)

    Pros

    Very nice office and location

    Cons

    Limited growth opportunities, lack o support from management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    First Option Mortgage, A Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Loan Officer in Indianapolis, IN
    Current Employee - Loan Officer in Indianapolis, IN

    I have been working at First Option Mortgage part-time (more than 5 years)

    Pros

    Fantastic work environment, family style approach to management, and great compensation

    Cons

    long hours, but it is worth it

    Recommends
  10. 1 person found this helpful  

    depends on the branch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior LO in Indianapolis, IN
    Former Employee - Senior LO in Indianapolis, IN

    I worked at First Option Mortgage

    Pros

    they can close loans fast

    Cons

    some of the managers are awful, some are great. corporate support depends on which branch you are in

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