First Response Reviews

I have been working at First Response

Pros – Good Schedule. Indepent work environment.

Cons – Exposed to inclement weather and low pay and benefits.

Advice to Senior Management – Put the shoe in the other foot

No, I would not recommend this company to a friend

I have been working at First Response

Pros – Plenty of overtime if you need it.

Great co-Workers.

Decent clients with the exception of Safeway.

Cons – Horrible hourly wages.

Management is very incompetent causing them to lose clients.

Little to no training especially with the Armed Officers.

First Response doesn't care about your personal life especially as a Patrol Officer, they will call you in on your day off expecting you to come in.

Low standards when hiring employees. They will hire anybody.

Cheap uniforms if you're an Onsite Security Officer. All the Patrol Officers get 5.11 pants, shirts and jackets while the Onsite Officers get the cheap stuff.

The patrol cars are all worn out, a few with transmission problems. The computer systems rarely work and it takes a while for them to fix anything.

Advice to Senior Management – Start paying better, buy better uniforms, fix your patrol cars, and start realizing that your security officers do have lives outside of work.

No, I would not recommend this company to a friend

I have been working at First Response full-time

Pros – always seem willing to find you work.
will try to send you to just one location.

Cons – poor pay.
expect you do know how to do your job to the letter with only 2 hours of training. typically this works but there are sites that need way more than 2 hours.
horrible scheduling. granted ive never seen a security company that had good scheduling.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company