First ScotRail Reviews

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3.5
Recommend to a friend
Approve of CEO
First ScotRail Managing Director Steve Montgomery
Steve Montgomery
2 Ratings

Employee Reviews

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  1. at present franchise is run by First, not a good company to work for at all.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Train Driver in Glasgow, Scotland (UK)
    Current Employee - Train Driver in Glasgow, Scotland (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at First ScotRail full-time (More than 10 years)

    Pros

    the pay is good, off long weekend, fri thru to wed, every three weeks.

    Cons

    traindrivers, must not make any mistakes under first or they are off the jobs.

    Advice to Management

    try believing your staff before taking the word of every passenger as true.


  2. Decent company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at First ScotRail full-time (More than 3 years)

    Pros

    Travel benefits, management structure, teamwork

    Cons

    uniforms, pressure, lack of information

    Advice to Management

    take more time to listen to staff


  3. job satisfaction 2nd to non!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conductor in Edinburgh, Scotland (UK)
    Current Employee - Conductor in Edinburgh, Scotland (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First ScotRail full-time (More than 8 years)

    Pros

    there are a wide range of jobs you can do within the company, with very good pay structure, always learning new things within the company, free travel benefits for self and family, each day is different , meet a wide range of people from all walks of life.

    Cons

    the shifts can be long and not so good when you go from late's to earlies!

    Advice to Management

    be more available at the wee small hours.


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  5. bully culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Conductor in Edinburgh, Scotland (UK)
    Current Employee - Conductor in Edinburgh, Scotland (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at First ScotRail full-time (More than 10 years)

    Pros

    pay is good but cant think of anything else to say is good about this company they dont really care about the staff

    Cons

    management /shifts / uniform / tools we have to work with poor / i think thats enough said about this company poor just very poor

    Advice to Management

    treat your staff like humans and not robots



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