First Student

  www.firststudentinc.com
  www.firststudentinc.com

First Student Reviews

Updated December 18, 2014
Updated December 18, 2014
130 Reviews
3.0
130 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
First Student President Linda Burtwistle
Linda Burtwistle
32 Ratings

Review Highlights

Pros
  • a great part-time job, with your mididays free(9:30-2pm) (in 8 reviews)

  • Pay is good compared to other jobs (in 4 reviews)


Cons
  • Upper management tends to undervalue its mid level employees (in 6 reviews)

  • Low pay, Split shift, High turnover (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Run the other way...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - School Bus Driver in Syracuse, NY
    Former Employee - School Bus Driver in Syracuse, NY

    I worked at First Student as a contractor (more than 3 years)

    Pros

    Maybe the pay rate is good, but the stress is by far NOT worth it. But that's only my opinion.

    Cons

    I don't really know where to start...between the school personnel not helping and the parents using racism against the drivers and even threatening you...oh! And the management at the company not backing up it's drivers...I could go on for days...

    Advice to ManagementAdvice

    Take care of your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Only money matters not people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contract Manager in San Francisco, CA
    Former Employee - Contract Manager in San Francisco, CA

    I worked at First Student full-time (more than 5 years)

    Pros

    The salary was OK people under me were great

    Cons

    You are treated like a thing not a person. Corporation has no feelings for employees. They just fake it
    Blame location managers for things not of their making. Used as a scapegoat.

    Advice to ManagementAdvice

    Wise up and slow down enough to get to know and care about the people under you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Working for First student is not a good place to work. They definitely need a management overhaul and tune up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - School Bus Driver in Springfield, IL
    Former Employee - School Bus Driver in Springfield, IL

    I worked at First Student part-time (more than an year)

    Pros

    The is nothing really positive to say
    about management. The bus drivers and monitors really work hard, but the support received is terrible.

    Cons

    Lousy pay, 20hr work week for many student drivers expensive medical insurance for lousy coverage lack of communication between management to staff. Management get paid in a different week from staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    If you love kids First Student is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - School Bus Driver in Belleville, IL
    Current Employee - School Bus Driver in Belleville, IL

    I have been working at First Student part-time (more than 5 years)

    Pros

    Managments cares very much about safety of it's employees and passangers

    Cons

    The weather can be a very hot job and a very cold job as well

    Advice to ManagementAdvice

    Equality

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - School Bus Driver in Richmond, RI
    Current Employee - School Bus Driver in Richmond, RI

    I have been working at First Student full-time (more than 3 years)

    Pros

    Good bosses and hours are good

    Cons

    The fellow employees are sometimes

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good pay for job that doesn't require a formal education.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - School Bus Driver in Plainfield, IL
    Current Employee - School Bus Driver in Plainfield, IL

    I have been working at First Student full-time (more than 10 years)

    Pros

    Paid to train and get license. Union bases have good wages, have some paid holidays and retention bonus, etc. Most of work follows school calendar, so no nights, weekends or summers unless you want. Kids are fun to work with.

    Cons

    Not much summer work if you need it.

    Neutral Outlook
    Approves of CEO
  8.  

    Poor upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at First Student full-time (more than 5 years)

    Pros

    Like a family. Decent benefits. Decent pay. Pretty stable for majority of the company.

    Cons

    Lack of ability to move up within unless you work directly in a location. Poor follow through in consequences of their actions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Low pay, free CDL.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - School Bus Driver in DeKalb, IL
    Current Employee - School Bus Driver in DeKalb, IL

    I have been working at First Student part-time (more than an year)

    Pros

    They pay for and let you keep a class B CDL with airbrake, as long as you stay for 6 months.

    Cons

    Low pay, Split shift, High turnover.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    It can only get better right?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - School Bus Driver in DeKalb, IL
    Current Employee - School Bus Driver in DeKalb, IL

    I have been working at First Student part-time

    Pros

    works well for stay at home moms or students

    Cons

    Lack of consistent management and favoritism

    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Manage Fleet maintenance and repair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management in Richmond, CA
    Former Employee - Management in Richmond, CA

    I worked at First Student full-time (more than 3 years)

    Pros

    Since only 2 models of vehicles were in the fleet, everyone was able to get really good at repairing them,

    Cons

    This location was a prime example of managers reaching their level of incompetency and staying there. Very frustrating place to work. Many employees spent more efforts in union activities in order to reduce production than in the actual job that was paying them.
    Salary is below average.

    Advice to ManagementAdvice

    Stop promoting drivers to management unless they have the qualifications or, at least provide good training in managerial skills before placing them in management. Understand that there are huge regional differences and adapt management techniques to or concentrate on regions that are under-performing.

    Recommends
    Neutral Outlook
    Approves of CEO

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