First Tennessee Bank
3.3 of 5 62 reviews
www.firsttennessee.com Memphis, TN 1000 to 5000 Employees

First Tennessee Bank Reviews

Updated Jun 30, 2014

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3.3 62 reviews

                             

94% Approve of the CEO

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D. Bryan Jordan

(16 ratings)

56% of employees recommend this company to a friend
62 Employee Reviews
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Review Highlights

Pros:
  • "good people to work with, good pay and benefits"
    in 4 reviews
  • "I have been a part of a great place to work for and encourage anyone to apply"
    in 4 reviews
Cons:
  • "Had a meeting with upper management in which I was blamed for a mistake my supervisor made"
    in 5 reviews
  • "The banking industry is highly regulated"
    in 3 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • No Opinion of CEO

     

    Typical summer intern experience

    Corporate Communications Intern (Former Employee)

    ProsGreat downtown location and interesting history.

    ConsDepartments seem very divided location-wise; can feel isolated easily.

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    A good place to work.

    Anonymous Employee (Former Employee)

    ProsThe opportunities are there if you are willing to step out and take them.

    ConsThis financial institution as with others listens to customer surveys and positive and negative feedback is considered. When negative feedback occurs, there is no chance to respond.

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    it is a good company but it will be nice if the employee will get an alert in time prior to downsizing

    Customer Service Representative (Former Employee)
    Memphis, TN

    ProsBenefits can get better and when someone looses an intermediate or non intermediate family member show some type of consideration towards that employee. Especially when that employee is a team player, made the entire staff and corporation look well.

    Conssome of the challenges here is dealing with managers getting intimidated if employee grasping more.

    Advice to Senior ManagementHolding grudges towards previous employee that has been downsized and refuse to rehire the employee. Supervisor in the Adjustments/Research area needs to repent, she's very wicked and will spread rumors on employees who has been downsized due to her envious ways. What goes around will come back around and you will reap what you sow

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Senior Management
           
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    • Career Opportunities
           
    • Approves of CEO

     

    I really enjoyed the time I worked at the bank.

    Teller (Former Employee)
    Memphis, TN

    ProsThey encourage you to do your best and the supervisors are very supportive. They have great benefits and are very family oriented.

    ConsThey constantly test you and review your performance. If you get a person who has an agenda and gives you a ad review, then you you cannot appeal it.

    Advice to Senior ManagementBe more sympathetic to your employees and make sure they have enough training before you put them in a position and then seek to criticize them for their performance.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    It is a great place

    Full Time (Current Employee)
    Memphis, TN

    Proslots of benefits and you can have a chance to growth

    ConsIt was fun and you can growth in the company

    Advice to Senior ManagementIt was great

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    head teller

    Head Teller (Current Employee)
    Memphis, TN

    Prosfirst Tennessee has great customer service

    Consthe drive I have to make to get to work

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    • Culture & Values
           
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    • Approves of CEO

     

    First Tennessee has good intentions but lacks focus on an individual level.

    Universal Banker (Former Employee)
    Mount Juliet, TN

    Prosopportunities to advance, accessibility to management, recognition, thorough and ongoing training, big bank features but in a community environment

    Constechnologically inconsistent, small if any annual raises despite excellent performance, high turnover rate, non user friendly online banking, pushing "concierge" model regardless of market environment

    Advice to Senior ManagementKeeping up with competition is necessary, but it shouldn't be a priority above the customers and the employees. Prior to my leaving, they were converting our branches into concierge banks. We were located in a small community with mostly older customers. They were very upset with the change. Also, we had to rely heavily on the float staff. We had at lease one floater at our branch every day for over 6 months. Every floater that came to assist us was very unhappy with how chaotic and unpredictable their schedules were. Within my 10 months of working at First Tennessee, my branch and it's sister branch, lost 6 employees due to turnover. The only factor in common with everyone leaving was our manager. Rather than address the problem, they promoted this manager and allowed us to pick up the slack and operate without any management for about 3 months. I quit before I heard any word of getting a manager in place.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    Meager salary but a good chance to get entry level experience.

    ET Analyst II (Former Employee)
    Memphis, TN

    ProsI got 3 years of entry level experience.

    ConsMoving targets for projects and constant reorganization.

    Advice to Senior ManagementYou need more competitive salary and stable work environment to attract good talent.

    No, I would not recommend this company to a friend

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    Commercial Lender

    Commercial Lender (Former Employee)
    Knoxville, TN

    ProsPlenty of support in terms of terms of providing the support necessary to meet the goals they laid out

    Conslots of turnover in the time I was there at all levels

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Contract Position working for the CFO. GREAT EMPLOYEES!!!

    Internal Auditor - Contract (Former Employee)
    Memphis, TN

    ProsGreat Company. Corporate employees enjoy trusting management. Quiet environment!

    ConsContract Position. I would have LOVED to work full-time!!!!

    Advice to Senior ManagementKeep up the good work @ Corporate!!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at First Tennessee Bank reviews and ratings — including employee satisfaction and approval rating for First Tennessee Bank CEO D. Bryan Jordan. All 62 reviews posted anonymously by First Tennessee Bank employees.