First Tennessee Bank
3.1 of 5 46 reviews
www.ftb.com Memphis, TN 1000 to 5000 Employees

First Tennessee Bank Reviews

Updated Apr 8, 2014

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3.1 46 reviews

                             

92% Approve of the CEO

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D. Bryan Jordan

(12 ratings)

49% of employees recommend this company to a friend
46 Employee Reviews
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Commercial Lender

Commercial Lender (Former Employee)
Knoxville, TN

I worked at First Tennessee Bank full-time for more than a year

ProsPlenty of support in terms of terms of providing the support necessary to meet the goals they laid out

Conslots of turnover in the time I was there at all levels

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First Tennessee has good intentions but lacks focus on an individual level.

Universal Banker (Former Employee)
Mount Juliet, TN

I worked at First Tennessee Bank full-time for less than a year

Prosopportunities to advance, accessibility to management, recognition, thorough and ongoing training, big bank features but in a community environment

Constechnologically inconsistent, small if any annual raises despite excellent performance, high turnover rate, non user friendly online banking, pushing "concierge" model regardless of market environment

Advice to Senior ManagementKeeping up with competition is necessary, but it shouldn't be a priority above the customers and the employees. Prior to my leaving, they were converting our branches into concierge banks. We were located in a small community with mostly older customers. They were very upset with the change. Also, we had to rely heavily on the float staff. We had at lease one floater at our branch every day for over 6 months. Every floater that came to assist us was very unhappy with how chaotic and unpredictable their schedules were. Within my 10 months of working at First Tennessee, my branch and it's sister branch, lost 6 employees due to turnover. The only factor in common with everyone leaving was our manager. Rather than address the problem, they promoted this manager and allowed us to pick up the slack and operate without any management for about 3 months. I quit before I heard any word of getting a manager in place.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Meager salary but a good chance to get entry level experience.

ET Analyst II (Former Employee)
Memphis, TN

I worked at First Tennessee Bank full-time for more than 3 years

ProsI got 3 years of entry level experience.

ConsMoving targets for projects and constant reorganization.

Advice to Senior ManagementYou need more competitive salary and stable work environment to attract good talent.

No, I would not recommend this company to a friend

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Contract Position working for the CFO. GREAT EMPLOYEES!!!

Internal Auditor - Contract (Former Employee)
Memphis, TN

I worked at First Tennessee Bank as a contractor for less than a year

ProsGreat Company. Corporate employees enjoy trusting management. Quiet environment!

ConsContract Position. I would have LOVED to work full-time!!!!

Advice to Senior ManagementKeep up the good work @ Corporate!!!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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fsr

Financial Service Representative (Current Employee)
Memphis, TN

I have been working at First Tennessee Bank full-time for less than a year

Prosgreat group of people to work with

Conspay could be much better. should pay more with education and experience.

Advice to Senior Managementmore pay with experirence

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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The company gave me lots of autonomy, but held me accountable for results.

Vice President, Loan Rehab and Recovery (Former Employee)

I worked at First Tennessee Bank full-time for more than 5 years

Pros1. I had excellent management. They gave me plenty of flexibility to do my job the way I wanted to do it. But they also expected results. Management always let you know whether or not you had performed well.
2. The company genuinely cared about their employees. Benefits were the best I have had in the banking industry.
3. They compensated me well if I produced for them.

ConsThe banking industry is highly regulated. That means a lot of seemingly duplicate reporting and wasted effort and money.
Being in Loan Rehab and Recovery was a little tough at first because I don't like to be the mean guy. But it only took one experience of catching a borrower (who I thought was trustworthy) in a lie to realize that I had to verify everything and demand results, not excuses.

Yes, I would recommend this company to a friend

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First Tennessee Bank

Specialist (Former Employee)

I worked at First Tennessee Bank full-time for more than 8 years

ProsThe company has a great corporate culture.

ConsThe company gives less than desireable pay raises; although this is normal for the banking industry.

Advice to Senior ManagementKeep the mor laid back corporate culture; it is what sets FTB apart from other banks.

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Just a filler job...

Teller (Current Employee)

I have been working at First Tennessee Bank full-time for more than 3 years

ProsI enjoy most of the customers. It is a great way to network with everyone in a small town.

Conscoworkers can make or break any job. I hope you land a better manager than I have had.

Advice to Senior ManagementTake complaints seriously. Obviously if everyone has a problem with one person, there is an issue at hand.

No, I would not recommend this company to a friend

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Great company to work for! Very pleased with my decision to move forward with the company.

Mortgage Loan Specialist (Current Employee)
Memphis, TN

I have been working at First Tennessee Bank full-time for more than a year

ProsFlexible schedule, great compensation, work/life improvement encouraged. Overall corporation desires to see success.I have been a part of a great place to work for and encourage anyone to apply.

ConsI don't have any downsides. They have worked with me as a single mother. I am able to have a great work/life balance.

Advice to Senior ManagementReview each department to ensure training and upward movement is possible.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Teller

Anonymous Employee (Former Employee)
Memphis, TN

I worked at First Tennessee Bank full-time for more than a year

ProsFriendly environment with co-workers, luncheons, incentives for sales

ConsLow pay, not a good place for work/life balance. They will call you in on your off days consistently.

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Glassdoor is your free inside look at First Tennessee Bank reviews and ratings — including employee satisfaction and approval rating for First Tennessee Bank CEO D. Bryan Jordan. All 46 reviews posted anonymously by First Tennessee Bank employees.