First Watch Reviews

Updated August 27, 2015
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3.5
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Ken Pendery
23 Ratings

38 Employee Reviews

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  1. Love it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Lawrence, KS
    Former Employee - Server in Lawrence, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Watch full-time (More than 3 years)

    Pros

    Professional work ethic Great money convenient hours

    Cons

    Portion sizes are too big!

    Advice to Management

    Keep doing what you're doing.


  2. Wait staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiter
    Former Employee - Waiter

    Pros

    Average tips, early in and out and done by 2:00 pm which allows time to do other stuff like go to school .

    Cons

    Lots of families with kids and old folks

    Advice to Management

    be pro active when it comes to staff and issues of harassment.


  3. meh...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Tampa, FL
    Former Employee - Restaurant Manager in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at First Watch (More than a year)

    Pros

    no night shifts ever...food is great

    Cons

    a lot of prep work, hard work in the kitchen, managers treated like hourly employees

    Advice to Management

    You need a better AMD program


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  5. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Winter Park, FL
    Current Employee - Server in Winter Park, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at First Watch full-time

    Pros

    Friendly atmosphere and good overall company to work for. Company cares for their employees and works well with scheduling needs.

    Cons

    Early hours, few employees makes it hard to give up shifts. Super fast paced environment, can be overwhelming at times


  6. Experience contingent on management

    Former Employee - Server
    Former Employee - Server
    Recommends
    Approves of CEO

    I worked at First Watch (More than 5 years)

    Pros

    Great hours, good money and fast-paced

    Cons

    The company has a specific system put in place that works very well, however there are members in management that take themselves too seriously at times becoming almost militant. This causes a negative and hostile work environment.

    Advice to Management

    Appreciate your servers more, they are a large part of the reason customers become regulars.


  7. General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager
    Former Employee - General Manager
    Approves of CEO

    Pros

    No late nights. No alcohol served. No alcohol related issues or challenges. Food quality is exceptional. Cleaning and sanitation programs are some of the best in the industry.

    Cons

    Early hours. Low management pay . Advancement possibilities are limited and slow to materialize. Virtually no weekends off.

    Advice to Management

    Increase management base pay. Upgrade the bonus structure to increase maximum potential.


  8. Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The hours are great with my family

    Cons

    Handwritten tickets and a helm yelling the orders out all day

    Advice to Management

    Get a computer system for kitchen or pay better


  9. Helpful (1)

    Pretty Good

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Indianapolis, IN
    Current Employee - Cook in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at First Watch full-time (Less than a year)

    Pros

    Decent pay. The store is open 7 AM-2:30 PM, so the latest I ever stay is 4 PM. And many days I've gotten off at 3:15 PM when closing. If I don't close, I get out even earlier. As for arrival time, the earliest I ever have to be at work is 6 AM.

    Cons

    Long hours of standing. No ticket printers; all tickets are called out by the helm, so you just have to remember what he says. Environment of fault-finding.

    Advice to Management

    Bring your system into 2015 and get ticket printers or TV screens for orders. Calling out orders wastes time because cooks ask for recalls so often, and because modifications are forgotten and lead to re-fires.


  10. cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Smyrna, GA
    Former Employee - Line Cook in Smyrna, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at First Watch full-time (Less than a year)

    Pros

    U get off early and the rest of the day you're good

    Cons

    Unprofessional in kitchen cursing etc

    Advice to Management

    Get the language cursing etc too stop


  11. Great place if you

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Boca Raton, FL
    Former Employee - Server in Boca Raton, FL

    Pros

    This restaurant truly shaped me for the service industry. It taught me time management, how to work efficiently, and how to deal with a fast paced environment to guarantee success.

    Cons

    Weekends were very busy and as a result could be stressful. It sometimes seemed like even the smallest mistake was dire to te restaurant, even if that wasn't really the case



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