FirstBank (Colorado) Reviews

Updated April 8, 2015
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  1. Helpful (4)

    I worked at FirstBank (Colorado)

    Pros

    It's a great company to start with and there are many opportunities to move laterally throughout the company. Benefits are very good and annual raises were received even in a tough economy. There is a great deal to be learned about great customer service from this leading company.

    Cons

    Movement within the company was mostly lateral, and even with a high level of education, I quickly reached the glass ceiling. Upper management was highly segregated from low level employees, however this is not the case for all locations and departments.

    Advice to Management

    If someone scores very highly on the aptitude test but their degrees are in fields other than business, finance, or economics, consider the possibility that they could still make a great officer.

  2. Helpful (1)

    Management and HR Completely Lacking for Harrassment of LGBT

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstBank (Colorado)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    I liked that Customer Service was key.

    Cons

    Do not work here if you are LGBT!!! Harrassment by co-workers in the presence of immediate supervisor goes unpunished. When concerns taken to higher management and then to HR they were dismissed as "Well, you need to be more of a team player". Was made out to be the villian for being gay. After what seems like forever, I couldn't take it anymore.After my official complaints about co-worker and supervisor, any error in my work I was formally written-up. Eventually I was defeated and left. ANTI-GAY !!!!

  3. Helpful (1)

    Amazing company, management, and leadership!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Lakewood, CO
    Current Employee - Vice President in Lakewood, CO

    I have been working at FirstBank (Colorado) full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive salary, amazing culture, great training and leadership support. FirstBank has a storied history in Colorado, and has continue to stay true to its roots - customer service is held above all else, second only to loyalty to employees and officers.

    Cons

    As an officer, a reasonable work/life balance is very hard to achieve at times, though the compensation does mitigate a good deal of this problem. Though upper management has stated that work/life balance should be a priority for all officers, there hasn't been a great deal of real-world support for this statement.

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  5. Helpful (1)

    Banking Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstBank (Colorado) full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great benefits, great company, know how to treat their employees right

    Cons

    Position was not what it was led to be during interviews, not much of a team-work environment more of a sink or swim figure it out mentality

    Advice to Management

    More training.

  6. Great company, good values, but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Scottsdale, AZ
    Former Employee - Account Executive in Scottsdale, AZ

    I worked at FirstBank (Colorado) full-time (less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    They treat their employees great, like a small family. The company has good values as a whole, and they genuinely care about people.

    Cons

    The only con of this job is the low salary.

  7. Traditional Bank Afraid of Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Account Representative in Arvada, CO
    Former Employee - New Account Representative in Arvada, CO

    I worked at FirstBank (Colorado) full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Firstbank stands out in that it's not a public institution. It's a privately owned local bank and that allows it to have greater allegiance to it's employees and customers than a publicly held firm would. They have very friendly customer service and have a very personal touch not seen in most banks.

    Cons

    Firstbank has two very big cons that standout above other banks. First, they don't use computers at the teller stations. This is to foster a more customer service approach. Firstbank does have the friendliest employees you'll find in banking but they are not quick by any means. A normal teller transaction will take you twice as along at Firstbank than it will anywhere else. The second major con is the management. There is a great divide between the officers and the frontline employees (tellers, new accounts, etc). The relationship would be similar to what a rancher (officers) has for it's cattle (frontline employees). Except my experience is that the rancher has a greater respect for the cattle than the officers do for the other employees.

    Advice to Management

    Firstbank would be better off if it invested more in it's tellers and new account representatives. These two positions see more customers in an hour than most officers do in a month. Officers should do everything they can to ensure a happy staff, and then that staff will ensure a happy clientele.

  8. Banking Officer at FirstBank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banking Officer in Denver, CO
    Former Employee - Banking Officer in Denver, CO

    I worked at FirstBank (Colorado) full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good training. Most of your coworkers are smart people. It is a well known company locally which makes it easy to move to a different firm (particularly if you want to stay in banking).

    Cons

    Lack of flexibility. Limited work/life balance. Company began to focus on sales which resulted in a decrease in ethical business practices. Lack of ability to advance as promotions are based upon time spent with the company and not merit or ability.

  9. A rewarding challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President
    Current Employee - Senior Vice President

    I have been working at FirstBank (Colorado) full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Officer Role:
    Exposure to senior management, high level of responsibility/autonomy given to officers, trust from senior management that we are capable of handling that level of responsibility, constant growth/challenge, exposure to broad areas of knowledge in a generalist role.

    FirstBank as a Company:
    Philanthropic, ethical in every way, conservative and thoughtful approach to business decisions which limits risk and exposure, fun, intelligent, and driven employees.

    Cons

    Officer Role:
    There is limited flexibility as we are tied to retail hours (typically 8-6). There is not an option to work from home or otherwise structure your own hours. There are very high expectations for officers and we run very lean, which can be challenging.

    Advice to Management

    Continue to listen to your employees. It has served you well to be accessible and open to feedback and this should continue. Stay on top of trends and always be in a proactive, rather than reactive, state. Work to create more of a balance for your officers in terms of work-life vs. home-life.

  10. Good benefits, poor management, no consistency between branches

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Supervisor in Aurora, MN
    Former Employee - Branch Supervisor in Aurora, MN

    I worked at FirstBank (Colorado) full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great training, fair workload, good benefits and PTO

    Cons

    Poor hiring decisions poor management and frustrating policies.

    Advice to Management

    Get it together. Use your head and think about your actions before making decisions.

  11. Great company to work for including benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstBank (Colorado)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, Compensation, company holiday party.

    Cons

    Management politics, also because of the companies philosophy they will find a petty reason to fire people before laying them off. Because of new technology and lack of training I was fired on a technicality that I had no responsibility for. They even tried to fight my unemployment insurance because they are incredibly cheap. Fortunately I won because the state could clearly see that I had no fault in the reason I was fired.

FirstBank (Colorado) Photos

Annual Employee BBQ Eating Contest
Halloween at FirstBank; our favorite holiday!
We love getting involved in our communities.

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