FirstCare Health Plans
3.2 of 5 23 reviews
www.firstcare.com Austin, TX 150 to 499 Employees

FirstCare Health Plans Reviews

Updated Feb 4, 2014
All Employees Current Employees Only

3.2 23 reviews

                             

50% Approve of the CEO

(no image)

Darnell Dent

(4 ratings)

70% of employees recommend this company to a friend
23 Employee Reviews
in
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

My experience at FirstCare Health Plans has been positive and educational.

Anonymous Employee (Current Employee)
Austin, TX

I have been working at FirstCare Health Plans

ProsEveryone here is positive and friendly. Each individual is part of the team and is made to feel that way.

ConsPaid time off earned per pay period is minimal.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

They have been very fair with me in all aspects of employment

Anonymous Employee (Current Employee)
Amarillo, TX

I have been working at FirstCare Health Plans

Prosexcellent benefit package, good salary, plenty of time off

Conscommunication between officies and levels could be better at times

Advice to Senior ManagementCliff said one time- when you give out info, think who needs to know and who will this affect then make sure they know the info and have input into whether it will really work. Good ideas don't always equal good plans

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Very gratifying - Comfortable atmosphere, relaxed

Accounts Receivable Analyst (Current Employee)
Austin, TX

I have been working at FirstCare Health Plans

ProsFlex schedule, compensation, understanding management team, gratifying work, great people to work with, input is always welcome, excellent health benefits, challenging work!

ConsSome people are only here for a paycheck - that shows in the outcome of their work. Management is very willing to get these people on the right track but i think sometimes people are just not cut out for the job and need to be let go. If your hearts not in it you don't belong here!

Advice to Senior ManagementManagement does an incredible job; however, it's time to be strickter on the slackers and let people who really take pride in their work to show off this great company!

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

We want your feedback – Are these company reviews helpful to you?  Yes | No
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Best Place I've ever worked!

Anonymous Employee (Current Employee)
Lubbock, TX

I have been working at FirstCare Health Plans

ProsFirstCare has a great family environment, and offers a competitive pay and benefits package. They are always working toward improvements in technology and communication. This company is run by people who care about their employees and their customers!!

ConsReally not much downside, if there are problems, they try very hard to fix them. We have had issues over the years, but they've always made every effort to get them corrected.

Advice to Senior ManagementPerhaps consider increasing PTO time??

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Great place to start

Staff Accountant (Former Employee)
Austin, TX

I worked at FirstCare Health Plans full-time for more than a year

ProsHelpful co-workers, laid back environment

ConsNot a lot of room for growth

Advice to Senior ManagementBe more involved with the employees

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Great place to work, fun and laid back.

Anonymous Employee (Current Employee)
Austin, TX

I have been working at FirstCare Health Plans

ProsEveryone is friendly and positive. Location is great. They are flexible with your schedule. Environment here is family oriented. Fun place to work.

ConsThe compensation is not the best, there are people being hired that are making more than some of the staff that's been here for some time and are doing the same job. More paid time off would be nice also.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

I am very satisfied with my experience at FirstCare HealthPlans.

Anonymous Employee (Current Employee)
Austin, TX

I have been working at FirstCare Health Plans

ProsI like working at FirstCare because I am trusted to do my job on my own unless I have questions
which I have an opportunity to get answers at a given time everyday. I think my particular position
is pretty stressless compared to other positions I have had at other companies.

ConsA downside might be that they are in the middle of reorganization and new computer system
and can be exciting at time but at other times can make you feel insecure as they are always
hiring and people keep leaving either on their own or because they get fired. You have that feeling that you just never know.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Comfortable and positive work environment with ample room for advancement within the company.

Customer Service Representative I (Current Employee)

I have been working at FirstCare Health Plans

ProsYou can speak to supevisors to senior managment, and express any issues, concerns, or suggestins and feel within a comfortable and personal level. Compassion and caring environemnt as well as helping achieve our goals to do the best job performance we can and reap the rewards of our bonus

Conshard to schedule time off as there is not ample people to cover shifts

Advice to Senior Managementmore paid time off would be appreciated that can be scheduled and our personal hours and volunteer time was cut in half this year. since we do work in many strenuous due to all the changes it would be nice to have that extra time to recharge our batteries.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Very friendly and family oriented

Enrollment Clerk (Current Employee)

I have been working at FirstCare Health Plans

ProsI appreciate the flexibility of time

ConsThe pay could be more in line with salaries in the Austin area

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Great so far

Anonymous Employee (Current Employee)
Lubbock, TX

I have been working at FirstCare Health Plans

ProsOpportunity to advance, compensation, family atmosphere.

ConsScheduling time off for things like appointments if you don't have any paid time off saved.

Advice to Senior ManagementTime off and sick time could be better managed.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for FirstCare Health Plans? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at FirstCare Health Plans reviews and ratings — including employee satisfaction and approval rating for FirstCare Health Plans CEO Darnell Dent . All 23 reviews posted anonymously by FirstCare Health Plans employees.