FirstEnergy

  www.firstenergycorp.com
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FirstEnergy Reviews

Updated August 5, 2014
Updated August 5, 2014
105 Reviews

3.2
105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FirstEnergy President, CEO and Director Anthony J. Alexander
Anthony J. Alexander
62 Ratings

Review Highlights

Pros
  • Good pay, fairly good benefits, a lot of good people (in 8 reviews)

  • Offered good pay compared to other call centers in the area (in 6 reviews)


Cons
  • Long hours -- there is no work/life balance (in 6 reviews)

  • upper management is disconnected from the day to day operations (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Overall good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people. Some of the nicest I've worked with.

    Cons

    A slow moving, boys club. Seemed like everyone in leadership went to college together. Not a company quick to pick up on new innovative ideas or concepts. If you want to sit back and coast, this could be the place for you.

    Advice to ManagementAdvice

    Get engaged!

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Busy, but rewarding...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst II  in  Brecksville, OH
    Former Employee - Business Analyst II in Brecksville, OH

    Pros

    I was proud too be a part of a solid company from the beginning. I really liked the wide range of responsibilities I carried my whole time there. Being surrounded by people that had 20+ years service was a good way to learn about the company and how I would be able to help. I was allowed to improve how things were being done for the good of the department.

    Cons

    FirstEnergy has spent the last few years learning that they are not good at making adjustments due to the market. That has made it very difficult to succeed with the company.

    Advice to ManagementAdvice

    I would suggest that management looks more into the future when making decisions...and more important, speak with their subordinates to guarantee that they are working on an actual issue. Too many decisions made from things that really had no bearing on the company as a whole.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Akron, OH
    Former Employee - Business Analyst in Akron, OH

    Pros

    Co- workers, especially those who worked hard to make end meet but did not get recognized for their hard work.

    Cons

    too political. If you work hard but your manager doesn't like you, that's it you're done. Promotion not base on performance but based on who you know. You could be a great worker and work for 15 -20 years, you will stuck in the same position forever.

    Advice to ManagementAdvice

    reward people for their performance. Get rid of those who under performed.

    Disapproves of CEO
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  5.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst II  in  Akron, OH
    Former Employee - Analyst II in Akron, OH

    Pros

    Where else you gonna work? It's Akron.

    Cons

    Constant layoffs. Constant strategy shifts. Short-term thinking.

    Advice to ManagementAdvice

    Don't spend $100M + naming a stadium.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Fast growing company, with an unfortunate corporate system.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Engineer  in  Akron, OH
    Former Employee - Help Desk Engineer in Akron, OH

    Pros

    Company stability, benefits, and job stability.

    Cons

    Corporate managing and guidelines. Poor management and selection. Hard work does not capitalize advancements.

    Advice to ManagementAdvice

    Start focusing on employees that provide good results and hard work for advancement rather than people that work their way up by knowing the right people and how much they "A" they kiss.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Loved going to work every single day

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The travel to all different plants around the north east is fun and makes the work day go fast. It is a good way of networking and being able to keep in contact with as many people as possible. The pay is also very good.

    Cons

    Some people are tough nosed people and have to have thick skin. It's 100 percent travel all day everyday. If you don't like to travel do not take this job.

    Advice to ManagementAdvice

    Maybe hire on more people to decrease the travel

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    FirstEnergy can offer real opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Akron, OH
    Current Employee - Business Analyst in Akron, OH

    Pros

    I've worked with and learned from a lot of great and talented people. Opportunities for exposure to other departments, job responsibilities are available.

    Cons

    Somewhat unpredictable due to the nature of the utility industry. Periodic restructuring, reorganization is not uncommon.
    Company is pretty conservative, again that is found a lot w/in the industry.

    Advice to ManagementAdvice

    Respect everyone, not just those who are "connected."

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good environment. Very good benefits. Great people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Business Analyst  in  Akron, OH
    Former Employee - Staff Business Analyst in Akron, OH

    Pros

    Great people. Interesting, dynamic industry.

    Cons

    Nepotism runs rampant. More focused on pleasing Wall Street than employees or customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Corp. Giant insensitive to loyal employees futures.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Specialist B  in  Masontown, PA
    Former Employee - Operations Specialist B in Masontown, PA

    Pros

    They not only generate power, they own some very strategic transmission lines.

    Cons

    I moved out of state to begin my career with FE, 4/8/13. Out of nowhere, 7/9/13, they announced they would deactivate our plant in 90 days. They did, and SEVERED us!!!

    Advice to ManagementAdvice

    When making corp. decisions, take into consideration the effects your decisions will have upon the futures of your loyal employees & their families.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Ok Company, no growth potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Energy Delivery Utilities  in  Akron, OH
    Current Employee - Energy Delivery Utilities in Akron, OH

    Pros

    Great co-workers, clean facilities, 10 operating companies. If you are ok with just staying where you are and not advancing at all into a different department or to management it is a reasonable place to work. Fairly consistent.

    Cons

    No room for growth, no promotions, mediocre salary. If you would like to move up in your position this is not the place for you. Be prepared to stay where you are for a very long time. First Energy is always in a budget crisis and it always effects everyone except senior leadership and above. You cannot say no to storm work. Even in the event of family emergency. I was told my job would be in jeopardy when I turned down outage work. Outages could last 16 - 20 days straight of working 16 hour shifts. No rotations or days off during storm mode.

    Advice to ManagementAdvice

    Hire within, stop promoting your friends, quit treating employees as if they are disposable, understand life/work balance other than your own.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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