FirstEnergy Reviews

Updated August 5, 2014
Updated August 5, 2014
105 Reviews

3.2
105 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FirstEnergy President, CEO and Director Anthony J. Alexander
Anthony J. Alexander
62 Ratings

Review Highlights

Pros
  • Good pay, fairly good benefits, a lot of good people (in 8 reviews)

  • Offered good pay compared to other call centers in the area (in 6 reviews)


Cons
  • Long hours -- there is no work/life balance (in 6 reviews)

  • upper management is disconnected from the day to day operations (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An interesting Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Control Room Operator-Drum/Rovering Operator  in  Cleveland, OH
    Former Employee - Control Room Operator-Drum/Rovering Operator in Cleveland, OH

    I worked at FirstEnergy full-time for more than 10 years

    Pros

    Good people that I worked with. Interesting work that a lot of people would not understand and unusual circumstances. I am now retired.

    Cons

    The biggest Con was working rotating shifts, changing shifts every seven days, working weekends, and holidays.

    Advice to ManagementAdvice

    Listen and respect the people that work for you. There experience speaks volumes.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FirstEnergy

    Pros

    Great people, great team environment

    Cons

    Employees have to pay high insurance premiums

  3.  

    FirstEnergy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst IV  in  Akron, OH
    Current Employee - Programmer Analyst IV in Akron, OH

    I have been working at FirstEnergy for more than 10 years

    Pros

    good salary and benefits. Nice office space

    Cons

    they are trying to do too much with too little. Keep cutting staff to make earnings

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great company to work for in the Akron area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FirstEnergy

    Pros

    Competitive pay and good benefits, employees tend to me moved around the company when the want to be, and there are always opportunities to move up in a large company like FirstEnergy.

    Cons

    As with all companies, selection for some positions in the company is not necessarily based on the quality of work one does.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great learning experience and has potential for unique projects/opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Network Engineer
    Current Employee - Network Engineer

    I have been working at FirstEnergy

    Pros

    Projects are challenging and unique
    Flexible work schedule
    Fun people to work with
    You choose how to advance your career
    Lots of individual work

    Cons

    Compensation is less than desired
    No recognition for IT Certifications
    Employee tenure is favored over competancy
    No current plan to build/develop employee skills - IT is a rapidly changing environment and staggnant companies will lose their competitive advantage if they do not change/adapt

    Advice to ManagementAdvice

    Listen to employee's concerns and seriously consider our needs/wants
    Need future vision of where Network Architecture will be in 5/10yrs
    Praise employee development and reward innovation
    Promotions should be merit based

    Recommends
    Approves of CEO
  7.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstEnergy

    Pros

    There are lots of opportunities.

    Cons

    People can be too complacent.

    Advice to ManagementAdvice

    Be candid with employees. Don't sugarcoat the message.

    Recommends
    Approves of CEO
  8.  

    Good experience. Liked the company, but management needs to change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - IT Field Operations Specialist  in  Akron, OH
    Former Employee - IT Field Operations Specialist in Akron, OH

    I worked at FirstEnergy

    Pros

    Flexible.
    Large enterprise experience.
    Large data center environments.

    Cons

    Management seems to feel employees should be thankful to have jobs. They should create more incentives for employees to stay with the company.

    Advice to ManagementAdvice

    Appreciate your employees. It is difficult to find good ones.

    No opinion of CEO
  9. 1 person found this helpful  

    Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Akron, OH
    Current Employee - Anonymous Employee in Akron, OH

    I have been working at FirstEnergy

    Pros

    Compensation is fair compared to the regon. The office is professional. It is nice to work in an office filled with good people.

    Cons

    FirstEnergy can require a lot of overtime. Overtime can require a lot of weekend face time. FirstEnergy does not always acknowledge the extra effort.

    Approves of CEO
  10.  

    Co-Op experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Engineer - Co-Op  in  Shippingport, PA
    Former Employee - Technical Engineer - Co-Op in Shippingport, PA

    I worked at FirstEnergy

    Pros

    People were very friendly and helpful
    Hourly wage was competitive compared to other companies
    Safety was very important in the plant environment

    Cons

    The fossil generation side is not hiring much due to the increased restrictions the government is placing on environmental regulations

    Advice to ManagementAdvice

    Work together between the different teams in the plant

    Recommends
    Approves of CEO
  11.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Nuclear Reactor Engineer  in  Perry, OH
    Current Employee - Nuclear Reactor Engineer in Perry, OH

    I have been working at FirstEnergy

    Pros

    Best people I ever worked for.
    Lots of guys retiring over the next 10 years...lots of room for advancement
    Management always willing to help and answer questions

    Cons

    The pay is under industry average. Its good money for single kids fresh out of college, but if you have a family...your not saving any money...and could barely afford a house

    Advice to ManagementAdvice

    The management is very good at First Energy

    Recommends

Worked for FirstEnergy? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.