FirstLine Transportation Security

www.firstlinets.com
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FirstLine Transportation Security Reviews

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  1. Bad management... Poor benefits compared to government counterparts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Kansas City, MO
    Current Employee - Tso in Kansas City, MO

    I have been working at FirstLine Transportation Security full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    pay is good but not up to par with tsa

    Cons

    compared to TSA this company's compensation is not even close. Even though it is required be law.

    Advice to Management

    your employees are your number one commodity. Start treating them that way. Pay what you are required to by lay. bring your benefits up to par with tsa.


  2. Helpful (1)

    DO NOT WORK HERE!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Kansas City, MO
    Current Employee - Tso in Kansas City, MO

    I have been working at FirstLine Transportation Security full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Your co-workers are your only pro in this job.

    Cons

    There is no such thing as a promotion. You are allowed to apply for a higher paying position when one becomes available, but you have to essentially start over when you do (seniority/tenure). This plays an important role when determining your days off, vacation requests, staying for delayed flights... Your pay/benefits is tied to the federal counterpart, meaning a TSA TSO; however, that is extremely misleading, no, wait, that's a freaking lie. The TSA TSOs all got a 1% increase this past January 2014, while Firstline most likely pocketed that money. We saw none of it. Our medical insurance is a joke and there is only the option of: take it or leave it. The company requires at least 14 days notice for you to schedule a day off in addition to your "regularly" scheduled days off, but is fine with telling you minutes before you clock out that you have to work on one of your days off. Typically, they simply deny a request for a day off anyway, so what's the point in making the request. The hours suck and so does the pay for all the crap they put you through. The starting pay has been the same since January 2010 and people that started in 2008 are ALL making that same wage. So if you are stupid enough to apply after reading this, then you will make the same as someone with 6 years or more of seniority. I am constantly looking for new employment! I wouldn't recommend this job to a mortal enemy.

    Advice to Management

    The people that run this outfit are MORONS, so there is literally no point in telling them anything. There are at least by my count 6+ people on the payroll that are listed as president/vice president for this company, most of whom I've never heard of. The reason I mention this is if you average what those types of positions make, there is a LOT OF MONEY going to them and very little making it to anyone actually working for the company.


  3. Miserable experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tso in Kansas City, MO
    Former Employee - Tso in Kansas City, MO

    I worked at FirstLine Transportation Security full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The pay isn't awful, for the amount of experience required

    Cons

    Health insurance gets progressively worse, mandatory overtime "awarded" at random, no pay increases, no bonuses, no career progression, management is itching to fire anyone who makes more than base pay.

    Advice to Management

    Offer an incentive or two to employees to do a better job. You have the best screeners in the country but pay them the worst. Then maybe you could hold on to enough people that you don't need to give everyone overtime every week.


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  5. Easy job. Horrible company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tso in Kansas City, MO
    Current Employee - Tso in Kansas City, MO

    I have been working at FirstLine Transportation Security part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Modest starting pay for a job you can get straight out of high school ($14.01/hr). Easy to be hired. Interview was only 5 mins long. As long as you pass the computer and physical test, have no criminal history, and have less than $5000 in credit card debt, you will get hired.

    Cons

    Bad management, scheduling department doesn't do their job. Mandatory overtime on days off with 1 day of notice. New rules every week. Horrible benefits (worthless 401k, health insurance, etc). Much lower pay than TSA screeners. Dead end job. Part time benefits still even when scheduled 42 hours a week. 8 hours of PTO taken when calling off on a 6 hour shift. Company would rather pay lawyers thousands of dollars to avoid paying employees unemployment

    Advice to Management

    Stop enforcing ridiculous rules on everyone because a small fraction of employees were not doing their job properly. Give incentives to do good work (or at least a cost of living raise). Get your scheduling department under control.



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