FirstMerit

  www.firstmerit.com
  www.firstmerit.com
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FirstMerit Reviews

Updated September 24, 2014
Updated September 24, 2014
36 Reviews
1.9
36 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FirstMerit Chairman, President, and CEO Paul G. Greig
Paul G. Greig
21 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Good Company/Good training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstMerit

    Pros

    The training program is good leaves you prepared

    Cons

    Takes a long time before you get to go to training.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Up and coming midwest bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banker  in  Chicago, IL
    Current Employee - Banker in Chicago, IL

    I have been working at FirstMerit full-time for more than a year

    Pros

    Aggressive growth culture. Recent merger a win.

    Cons

    Systems haven't necessarily kept up with the Company's growth.

    Advice to ManagementAdvice

    Embrace progressive ideas, avoid the mini-Chase approach.

    Recommends
    Positive Outlook
  3.  

    Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Akron, OH
    Current Employee - Vice President in Akron, OH

    I have been working at FirstMerit full-time for more than 5 years

    Pros

    Compensation
    Location
    People
    Training
    Benefits
    Ability to get the job done

    Cons

    Merger issues
    Growth Issues
    Management Changes, Employee turnover

    Advice to ManagementAdvice

    Reduce Management Changes

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Fast-paced and stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller  in  Akron, OH
    Former Employee - Teller in Akron, OH

    I worked at FirstMerit full-time for more than a year

    Pros

    No sales quota, opportunities for career advancement, decent pay, works with students schedules. The ability to pick up more hours and work overtime was a huge plus. I went to many different branches to help out whomever was short staffed.

    Cons

    no job security and horrible loss prevention. They do not adequately train anyone with the exception of the personal bankers about First Merit products aside from checking accounts. Until I left to go to another bank did I realize how far behind First Merit is in product knowledge. As a teller at a competing bank, I know everything from our checking/savings accounts, to our lines of credit, investments and business cash flows.

    Advice to ManagementAdvice

    Stop making your employees work off the clock. You cut the ABM's out of a job to save expenses yet bought out other branches for expansion. The job duties of an ABM were so extensive that you should have cut the bankers before the Assistant Brand Managers and trained them to open accounts and close loans.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  6.  

    I love my job and my employer, I've never been happier at work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Banking Assistant  in  Cleveland, OH
    Current Employee - Senior Banking Assistant in Cleveland, OH

    I have been working at FirstMerit full-time for more than 5 years

    Pros

    My co-workers are spectacular, they have a knack for hiring just the right people for the job.

    Cons

    We have a tendency to get wrapped up in the process and procedure rather than the customer experience, it can be hard to convince a customer that we are the best bank to work with when we can't get out of our own way sometimes.

    Advice to ManagementAdvice

    Continue to take notice of the employees who do a good job, a little recognition can go a long way in employee retention. A happy employee will lead to happy customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    A low pressure environment that is heavy in customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH

    I worked at FirstMerit

    Pros

    First Merit offers a training course and is a nice low pressure environment to work at if that is what you are looking for.

    Cons

    Software is a bit obsolete. Very high amount of turnover coupled with poor transparency some members of the management can be frustrating.

    Advice to ManagementAdvice

    While my employment was an overall pleasant experience, I greatly would have appriciated more transparency in regards to my job and what plans were laid for me.

    Approves of CEO
  8.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstMerit

    Pros

    Flexability...decent pay...job security...Good People to work with

    Cons

    just make sure you get a good manager

    Advice to ManagementAdvice

    Need to relax

  9.  

    Working at a Neighborhood Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Back Up Teller  in  Cleveland, OH
    Former Employee - Back Up Teller in Cleveland, OH

    I worked at FirstMerit

    Pros

    Employees are nice, they treat you with respect and make you feel a part of the team. Great place to work.

    Cons

    First Merit bank is a small neighborhood bank. There is not a lot of opportunity to move up in the corporation unless you live in Akron. People dont tend to leave their positions there to allow new openings

    Advice to ManagementAdvice

    I like how the management throughout the corporation make you feel special. They are there to help build you and make their team stronger.

    Recommends
  10.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FirstMerit full-time

    Pros

    great co-workers, people are very friendly

    Cons

    no organization, no accountability, need to update systems

    Doesn't Recommend
    Neutral Outlook
  11.  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager  in  Saginaw, MI
    Current Employee - Branch Manager in Saginaw, MI

    I have been working at FirstMerit full-time for more than 3 years

    Pros

    Work one Saturday every five weeks. Sales goals are realist. Clear cut goals across the company.

    Cons

    Salary is below average and bonuses are low.

    Recommends
    Neutral Outlook
    Approves of CEO

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