FirstMerit
2.5 of 5 28 reviews
www.firstmerit.com Akron, OH 1000 to 5000 Employees

FirstMerit Reviews

Updated Jul 3, 2014

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2.5 28 reviews

                             

31% Approve of the CEO

FirstMerit Chairman, President, and CEO Paul G. Greig

Paul G. Greig

(16 ratings)

32% of employees recommend this company to a friend
28 Employee Reviews
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    Good Company/Good training

    Anonymous Employee (Current Employee)

    ProsThe training program is good leaves you prepared

    ConsTakes a long time before you get to go to training.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Up and coming midwest bank

    Banker (Current Employee)
    Chicago, IL

    ProsAggressive growth culture. Recent merger a win.

    ConsSystems haven't necessarily kept up with the Company's growth.

    Advice to Senior ManagementEmbrace progressive ideas, avoid the mini-Chase approach.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Good Place to Work

    Vice President (Current Employee)
    Akron, OH

    ProsCompensation
    Location
    People
    Training
    Benefits
    Ability to get the job done

    ConsMerger issues
    Growth Issues
    Management Changes, Employee turnover

    Advice to Senior ManagementReduce Management Changes

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Fast-paced and stressful

    Teller (Former Employee)
    Akron, OH

    ProsNo sales quota, opportunities for career advancement, decent pay, works with students schedules. The ability to pick up more hours and work overtime was a huge plus. I went to many different branches to help out whomever was short staffed.

    Consno job security and horrible loss prevention. They do not adequately train anyone with the exception of the personal bankers about First Merit products aside from checking accounts. Until I left to go to another bank did I realize how far behind First Merit is in product knowledge. As a teller at a competing bank, I know everything from our checking/savings accounts, to our lines of credit, investments and business cash flows.

    Advice to Senior ManagementStop making your employees work off the clock. You cut the ABM's out of a job to save expenses yet bought out other branches for expansion. The job duties of an ABM were so extensive that you should have cut the bankers before the Assistant Brand Managers and trained them to open accounts and close loans.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    I love my job and my employer, I've never been happier at work

    Senior Banking Assistant (Current Employee)
    Cleveland, OH

    ProsMy co-workers are spectacular, they have a knack for hiring just the right people for the job.

    ConsWe have a tendency to get wrapped up in the process and procedure rather than the customer experience, it can be hard to convince a customer that we are the best bank to work with when we can't get out of our own way sometimes.

    Advice to Senior ManagementContinue to take notice of the employees who do a good job, a little recognition can go a long way in employee retention. A happy employee will lead to happy customers.

    Yes, I would recommend this company to a friend

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    A low pressure environment that is heavy in customer service.

    Anonymous Employee (Former Employee)
    Cleveland, OH

    ProsFirst Merit offers a training course and is a nice low pressure environment to work at if that is what you are looking for.

    ConsSoftware is a bit obsolete. Very high amount of turnover coupled with poor transparency some members of the management can be frustrating.

    Advice to Senior ManagementWhile my employment was an overall pleasant experience, I greatly would have appriciated more transparency in regards to my job and what plans were laid for me.

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    Great Place to work

    Anonymous Employee (Current Employee)

    ProsFlexability...decent pay...job security...Good People to work with

    Consjust make sure you get a good manager

    Advice to Senior ManagementNeed to relax

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    • Work/Life Balance
           
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    Working at a Neighborhood Bank

    Back Up Teller (Former Employee)
    Cleveland, OH

    ProsEmployees are nice, they treat you with respect and make you feel a part of the team. Great place to work.

    ConsFirst Merit bank is a small neighborhood bank. There is not a lot of opportunity to move up in the corporation unless you live in Akron. People dont tend to leave their positions there to allow new openings

    Advice to Senior ManagementI like how the management throughout the corporation make you feel special. They are there to help build you and make their team stronger.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Approves of CEO

     

    Branch Manager

    Branch Manager (Current Employee)
    Saginaw, MI

    ProsWork one Saturday every five weeks. Sales goals are realist. Clear cut goals across the company.

    ConsSalary is below average and bonuses are low.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Good first job experience

    Client Champion One (Former Employee)
    Green Bay, WI

    ProsThe personalities of the diverse staff is one of the greatest unadvertised pros to working for the company.
    My original managers were very hands on and interested in helping me with my development in the banking industry.

    ConsInterest from corporate office in the development of its young, branch staff employees was very minimal
    Bank did a very poor job at recruiting high quality, strong character employees. Often surrounded by team members who were only interested in collecting a paycheck and who struggled to separate work and personal lives

    Advice to Senior ManagementLeave the corporate headquarters on a regular basis so you can experience and full realize the true pulse and atmosphere of your company.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at FirstMerit reviews and ratings — including employee satisfaction and approval rating for FirstMerit CEO Paul G. Greig. All 28 reviews posted anonymously by FirstMerit employees.