FirstRain Reviews

Updated June 12, 2015
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3.4
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FirstRain President & CEO Penny Herscher
Penny Herscher
28 Ratings

38 Employee Reviews

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  1. A solid experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FirstRain

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The people that I worked with, especially the Exec. Admin team.
    Everyone has a voice and matters
    Very, very smart team.
    Salary -- a really good paying company.
    Free lunches.
    No vacation policy.
    Location - near SF.
    cross-department collaboration.
    The culture.
    Company outings -- social outings

    Cons

    Very political for a small company.
    They did away with free lunches.
    Mgmt. thinks they know everything.
    Mgmt. changes direction often.
    Not in the city.
    Not in San Jose
    Everyone thinks they can do anyone else's job better.


  2. Helpful (4)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ESR in Remote, OR
    Former Employee - ESR in Remote, OR

    I worked at FirstRain full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are some loyal, intelligent and seasoned sales managers here. The technology had promise but has missed its window.

    Cons

    Hipocracy, Nepotism, Ivory-towers, Deception, Nobody making numbers, Finger Pointing, Legacy of Failure... Firstrain acts like a poorly run large company with a shameful amount of ego considering how terrible the performance is. Heed the recent Glassdoor warnings.

    Advice to Management

    Take a break from self-indulgent and misleading success articles and fix (or try to sell) this very broken company.


  3. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Specialist in New York, NY
    Current Employee - Customer Success Specialist in New York, NY

    I have been working at FirstRain

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Technology company on the cutting edge of delivering market, competitive and account intelligence. Highly intelligent people surround this company and you able to feed off and learn from then from many aspects from business to technology.

    Cons

    Long hours which leads to some work life balance. They do apply the adage of work hard play hard though, so not a huge complaint.


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  5. Great place to work & brilliant people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at FirstRain full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    The work was very interesting, the people are very smart and the pay is good. Some the middle management is really great to work with.

    Cons

    Sometimes it was hard to find a business model and product line that resonated with the market. This could lead to a lot of products that guilt build that go underused. There is a great team in Gurgaon, India and you need to carve a few to a lot of hours in the evenings during the work week to make sure you are in sync with them.


  6. Helpful (1)

    Toxic environment and awful place. Stay Away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FirstRain (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are glass ceilings to break here so it's a perfect place if you look and act 'stereotypes' of a job role. If you don't, prejudice.

    Cons

    The other reviews are right! Management is pretentious and biased and doesn't know how to do anything. They act like monkey see monkey do. Creativity is not encouraged either so you are expected to listen to the monkey.The place is also eerily quiet and boring. Nobody talks and it feels like a graveyard.

    Working here is like Game of Thrones, every season you don't know which people are getting the ax. You can be gone at any time and most people seem new.

    Advice to Management

    Mr Clean has no idea what to do or how to do something. Clueless.


  7. Helpful (1)

    Disappointing experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FirstRain full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The culture here is the classic example of the 'good ol boys club, where sucking up will get you ahead.

    Cons

    This company lacks direction and is constantly guessing. They don't have any processes in place and your job is just a number here. I've seen good people let go every quarter with no reason, and newcomers typically don't stay past a year. There has been an insane amount of turnover ever since this company started.

    Management was misleading and clueless.
    Working here was a waste of time. For a technology company you can do much better elsewhere.

    Too much gossip, can't trust anybody
    No 401k match

    Advice to Management

    Hope is not a strategy


  8. Helpful (1)

    Awesome place to work, flat structure, jump on the chance to work for FirstRain

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in San Mateo, CA
    Current Employee - Sales Engineer in San Mateo, CA

    I have been working at FirstRain full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Work Culture- Hard work and commitment is highly appreciated
    Product- Great product which is constantly changing to become better every day
    Management- Great leaders who focus on the company and employees as well
    Peers- No politics, fair people, always ready to help, we work together to make FirstRain a success

    Cons

    Location- wish I could use public transport

    Advice to Management

    Keep doing what you are doing, we believe in you.


  9. Fast pace, great culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at FirstRain full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic company with a lot of smart people. Hard working group that also likes to hang out together. Good space to be in with visibility within the industry. Senior management has their team's best interest in mind. Catered lunches too!

    Cons

    Nothing to note at this point. The company is very dynamic, but in a positive way.

    Advice to Management

    Keep up the good work.


  10. Good experience and the company takes care of it's employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Mateo, CA
    Current Employee - Sales Development Representative in San Mateo, CA

    I have been working at FirstRain full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great compensation plan and starting salary for their sales reps. We get great benefits and free lunches M,T,W. Great product that needs more exposure and sales/ marketing is taking care of that.

    Cons

    Its a very well backed start-up so things change quickly and you need to be able to keep up. Sales side is not for the faint of heart so this is to be expected.

    Advice to Management

    Keep doing what you're doing. Growth in sales has been great.


  11. Helpful (1)

    Awful Place! Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FirstRain full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - PayCheck
    - Some good People, but they stay invisible
    - Location

    Cons

    - Arrogant management that always tries to shift blame on others
    - Obsolete technology & Product
    - No clue how to move forward
    - Hire & fire mentality

    Advice to Management

    Why should I care?



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