Fiserv Reviews

Updated October 16, 2014
Updated October 16, 2014
846 Reviews
2.6
846 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
527 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 67 reviews)

  • Current technologies with the option to work from home with manager approval (in 30 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 22 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Fiserv has been an adventure so far..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Representative in Oklahoma City, OK
    Current Employee - Client Service Representative in Oklahoma City, OK

    I have been working at Fiserv full-time (more than an year)

    Pros

    They have great benefits and the salary is pretty decent for an entry level job.

    Cons

    The department that I work in, is grossly under staffed and it causes the rest of the team to work that much harder.

    Advice to ManagementAdvice

    The management could not micro-manage as much. The team knows what needs to be done and doesn't need to be told from managers half a country away.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Love working for Fiserv!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time

    Pros

    Great work life balance ( work from home), great culture, very stable company, leader in the industry!

    Cons

    Don't have anything negative, have worked here for 12 years and would definitley recomend!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Growing company

    Former Employee - Anonymous Employee in Brookfield, WI
    Former Employee - Anonymous Employee in Brookfield, WI

    I worked at Fiserv as a contractor (less than an year)

    Pros

    Company was expanding and growing, so a big emphasis on aligning after acquisitions. Strong financials.

    Cons

    Outside the city - prefer working in the heart of downtown, but otherwise great facilities and campus and easy freeway access.

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  5. 1 person found this helpful  

    Great company in need of some leadership stability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (more than an year)

    Pros

    Company sponsors a number of events and activities for employees. Employees are well treated. Company locations are well maintained. The benefits are on par with most large corporations.

    Cons

    Senior management churn contributes to lack of business focus. The frequency with which they change the leadership and organizational structure causes confusion in the employee ranks.

    Recommends
    Neutral Outlook
  6.  

    Software developer Co-op at Fiserv Lending Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer Intern in King of Prussia, PA
    Current Employee - Software Developer Intern in King of Prussia, PA

    I have been working at Fiserv full-time (less than an year)

    Pros

    People are friendly
    they help you learn
    Manager was really good
    I had a great time

    Cons

    I have heard they do not pay very well to full time permanent employees

    Advice to ManagementAdvice

    Management was good

    Recommends
    Positive Outlook
  7.  

    Work culture is good, working model in my project isn't great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Quality Assurance Analyst in Warren, NJ
    Current Employee - Software Quality Assurance Analyst in Warren, NJ

    I have been working at Fiserv full-time (more than an year)

    Pros

    Work culture, work from home facility, trust in employees, facilities.

    Cons

    Offshore model, less mature project management, not great policies, work-personal life imbalance

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    QA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Works with really talented employees who cares deeply about their business unit and clients

    Cons

    Every February there are layoffs. Benefits are not good. Corporate would rather use offshore employees to save $ rather than use talented onshore employees who are familiar with the actual business process and clients.

    Advice to ManagementAdvice

    What's the point it will never change for the better

    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    One of the better jobs out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Fiserv full-time (more than an year)

    Pros

    First - their pay scale is very competitive, they pay at market rate or above. Lots of other benefits as well - relaxed dress code, salaried employees can decide their own schedule, lots of training opportunities. Work-life balance is good, with working from home an option at least once a week for most employees. Recently, there has been more focus on career building for associates, which has been great! Talented people actually get promoted and rewarded.

    Cons

    Management expects hard work. If you suck at your job you won't get far in this company. But really that's a Pro for the rest of the people that DO work hard.

    Advice to ManagementAdvice

    The initiative to increase communication from upper management to associates has been great - keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Love work at Fiserv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery
    Current Employee - Delivery

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Always new things to learn and do if you want to grow. Great people to work with and never bored

    Cons

    Limited salary increases and compensation with market

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Not customer focused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA

    I worked at Fiserv full-time (more than 10 years)

    Pros

    Variety of business units; you can find a business unit that matches your skills and passion. There are opportunities for classes to keep your skills up-to-date or promotion or to better serve your clients.

    Cons

    More focused on the profit margin than the client. Understaffed making client support difficult. Reluctant to make the management commitment and investment for new initiatives. PTO was difficult to take due to staff levels.

    Advice to ManagementAdvice

    Focus on the clients; view the products and consistent support as the clients see them. Don't be satisfied with the status quo.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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