Fiserv Reviews

Updated April 18, 2015
1041 reviews filtered by
  • Any Location
  • Any Job Title
2.8
1,041 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
577 Ratings

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • Current technologies with the option to work from home with manager approval (in 35 reviews)

Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 23 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (1)

    Fortune Most Admired Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managet in Indianapolis, IN
    Current Employee - Managet in Indianapolis, IN

    I have been working at Fiserv full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Financial performance, opportunity and a transparent approach for customers. Opportunity comes as fast as you can handle it. Well run organization with outstanding solutions.

    Cons

    Not sexy, but just wait! Lot of moving parts that don't always work great together. Better than any of my previous employers.

    Advice to Management

    Better communications with all staff on a regular basis.

  2. contract network engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Network Systems Engineer in Atlanta, GA
    Current Contractor - Network Systems Engineer in Atlanta, GA

    I have been working at Fiserv as a contractor (more than a year)

    Pros

    professional and personable managers that have a open-door policy

    Cons

    I do not have any cons.

  3. Fun and Caring environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Employees, Management and work culture

    Cons

    Processes & Career growth opportunities

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Good People, Challenging work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager

    I have been working at Fiserv (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Lots of good folks at this company trying to do the right thing. While training is scare, you can always find someone with the expertise to help.

    Cons

    Management needs more structure. Process and change are not documented well.

  6. Great fast-moving company, awesome benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Fiserv full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growth opportunities, on-site cafe and fitness center, flexible working arrangements, good benefits. This is a really exciting company to work for, and with new HR in place that develop all managers to be better in their roles, and an emphasis on open and honest communication, this company is only getting better!

    Cons

    If you are not wiling to roll up you sleeves and work this place is not for you, you won't be able to cruise by doing the minimum!

    Advice to Management

    Keep up the good work and stay on the track for positive change that will benefit the entire organization.

  7. not listed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Wallingford, CT
    Current Employee - Anonymous Employee in Wallingford, CT

    I have been working at Fiserv

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Medical Benefits, the pay starts off a little over minimum wage. 401k. As long as you can follow directions you can do this job. staff is friendly. Management is okay,

    Cons

    Raises are very small, ten cents to 50 cents per year depending on your review. Not really any room for advancement depending on your facility unless someone quits, retires, or gets fired. My facility implements a mandatory weekend where the only way to get out of it is to schedule vacation directly before or after the weekend.

    Advice to Management

    more money and better incentives for staff. not more menial incentives and some money.

  8. Senior business analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (more than 10 years)

    Pros

    Good health insurance and overall benefits

    Cons

    Not customer centric. Small minded. Little teamwork within company.

    Advice to Management

    Work together with other departments. You all work for the same employer and you all have the same goals in mind. . .serve the customer, many money for the company, create success for everyone. That only works if you stop being so small minded and work as a team.

  9. Room for advancement, no security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Analyst in King of Prussia, PA
    Current Employee - Senior Operations Analyst in King of Prussia, PA

    I have been working at Fiserv

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Got promoted fairly quickly. Learned a lot of industry knowledge on card servicing.

    Cons

    1 employee doing the work of 5 people. Little to no back office automation, very manual. Men get paid as high as 10k more than women doing the same job. No job security. No formalized training, must be a self starter.

    Advice to Management

    Listen to your employees. Pay them what they are worth.

  10. Learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Rocky Hill, CT
    Former Employee - Customer Service Representative in Rocky Hill, CT

    I worked at Fiserv

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Encourage employee to growth within the company

    Cons

    No real cons to mentions

    Advice to Management

    none

  11. Helpful (3)

    Fiserv is a company that cares deeply about its customers and its shareholders just not its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    You work with some really bright minds and for some great leaders

    Cons

    Fiserv does not provide competitive salary, raises or growth opportunities. Fiserv likes to talk about how it cares about its employees but never back that talk up in any way.

    Advice to Management

    Promote from within instead of hiring 100% outside. Start paying market wages.

Work at Fiserv? Share Your Experiences

Fiserv

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.