Fiserv Reviews

Updated June 30, 2015
1083 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
2.8
Rating Trends
Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
598 Ratings

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • They allowed us to work from home (not sure if that is the case) (in 35 reviews)

Cons
  • Work/life balance not possible for most associates since they are over-worked while some incompetent associates thrive (in 23 reviews)

  • Senior management indifference to employees (in 41 reviews)

More Pros and Cons

1,083 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (5)

    Fortune Most Admired Company.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managet in Indianapolis, IN
    Current Employee - Managet in Indianapolis, IN

    I have been working at Fiserv full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Financial performance, opportunity and a transparent approach for customers. Opportunity comes as fast as you can handle it. Well run organization with outstanding solutions.

    Cons

    Not sexy, but just wait! Lot of moving parts that don't always work great together. Better than any of my previous employers.

    Advice to Management

    Better communications with all staff on a regular basis.


  2. New Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Strong and tenured management team in place in my division.
    - Stability of sales team/sales management
    - Pay and incentives are good. Benefits very good with one exception.
    - Good reputation in industry. Innovative company with very good products.
    - Have been at Fiserv for several years and Fiserv is highly ethical place to work. 'Doing the right thing" is stressed continuously. Strong morals and values in company.
    - Very strong stock performance
    - better work/life balance than many other banking sales jobs, but still alot of travel

    Cons

    - not many cons
    - not a fan of our health plan choices
    - limited advancement opportunites for a sales person in my division due to stability of sales team and sales management

    Advice to Management

    Continue to push for "One Fiserv". Great strides have taken place in this area over last several years, but its a continuous process.


  3. The work is very easy but its alot.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Indianapolis, IN
    Current Employee - Associate in Indianapolis, IN

    I have been working at Fiserv full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people are nice.
    Easy work = easy money
    the hours are very standard && your schedule is the same every week

    Cons

    they have a funny way of taking money out of your check. depending in the shift you work, you have a certain increase && they add it into your ytd but they have a weird way of explaining everything to you


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Prevention/Call Center Specialist in El Paso, TX
    Former Employee - Fraud Prevention/Call Center Specialist in El Paso, TX

    I worked at Fiserv (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    over time always available
    gym inside the building
    cafeteria
    and vacation time

    Cons

    its hard to change shifts, and any prizes you are "given" come out of your paycheck.


  6. Receptionist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Aldie, VA
    Former Employee - Executive Assistant in Aldie, VA

    I worked at Fiserv (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Its a large company with okay benefits.

    Cons

    No opportunities to grow and pay scale is poor.


  7. Good company but with no proper advancement development

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    So far during my time of employment, there has been always the possibility to receive a raise as long as you perform highly.
    There are several different jobs you can do and learn from for future employment

    Cons

    Their development/advancement opportunities are almost non-existent.
    Supervisors are hardly available for assistance or support.

    Advice to Management

    Please develop a better development plan for associates.


  8. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Ability to utilize new technology

    Cons

    Poor workload balance, and continual reduction in benefits. Each year health care cost increase and the benefits decrease.

    Advice to Management

    Better communications to associates, don't just send emails to all the associates, have local management discuss the future direction of the company.


  9. Helpful (2)

    No Human in Human Resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Fiserv full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some really great people to work with

    Cons

    Too many inefficiencies
    Process intense
    About half of the workforce "work" at looking busy
    No more "human" in human resources

    Advice to Management

    Pay attention, you're missing the trees for the forest


  10. Production Supervisor

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time

    Pros

    Opportunity to advance, for ambitious individuals.

    Cons

    Peek seasons, take a toll of family life!

    Advice to Management

    Keep up the good work!


  11. Helpful (1)

    Senior Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Orlando, FL
    Current Employee - Senior Financial Analyst in Orlando, FL

    I have been working at Fiserv (More than a year)

    Pros

    IT company with some great staff and opportunities. Great location in Heathrow Florida.

    Cons

    Poor benefits for families. Coverage was not great and paid much for out of pocket expenses

    Advice to Management

    Better benefits and advancement opportunities. Some senior staff should not be in the positions they are in and have been for awhile



Showing 1,083 of 1,117 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.