Fiserv Reviews

Updated October 31, 2014
Updated October 31, 2014
859 Reviews
2.6
859 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
531 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 70 reviews)

  • Current technologies with the option to work from home with manager approval (in 32 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 22 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Norcross, GA
    Current Employee - Intern in Norcross, GA

    I have been working at Fiserv as an intern (more than an year)

    Pros

    The workplace itself is very relaxed and the people are very nice. As an intern I gained a lot of experience in the business world. The company did a great job with their intern program and helping us get exposed to the real world.

    Cons

    A lot of backwards and time consuming processes. There are a lot of very incompetent employees who.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Fortune 500 company, lots of potential but just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Des Moines, IA
    Current Employee - Senior Software Engineer in Des Moines, IA

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Its a large company with lots of opportunities. We get to work on the latest and greatest technology.

    Cons

    The company is so large that the employees are just numbers and don't feel appreciated. Its all about the stock price and not the well being of the employee.

    Advice to ManagementAdvice

    Take care of your employees and the rest will follow.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Easy to work with as a contractor!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contractor in Indianapolis, IN
    Former Employee - Contractor in Indianapolis, IN

    I worked at Fiserv as a contractor (more than an year)

    Pros

    Enjoyed their help desk and contractor support. They were also great about providing top notch hardware. Whenever I needed help from their help desk, they were immediate and I spoke to a real person.

    Cons

    Billing and getting payments sent to me was difficult due to their internal payments processing process for contractors

    Advice to ManagementAdvice

    Consider including contractors in their visioning and culture

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Atlanta, GA
    Current Employee - Project Manager in Atlanta, GA

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Work life balance is great

    Cons

    Salary increases are minimal, but other than that no complaints

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    More interested in finding new revenue streams than understanding and supporting client base.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv

    Pros

    Great clients and excellent people to work with.

    Cons

    Always focused on next revenue client, too distracted with multiple business units to properly care for current clients and employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Not terrible. Has issues that should be addressed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Analyst in Phoenix, AZ
    Former Employee - Technical Support Analyst in Phoenix, AZ

    I worked at Fiserv full-time (more than 10 years)

    Pros

    Other than medical, the benefits are very good. Tuition reimbursement, cafeteria allowance, good PTO, wfh if you're in the right group. Stable, secure. Decent pay Good coworkers. Intelligent managers (at least mine were).

    Cons

    Medical benefits are bad. HDHP w/HSA. They say it's the industry standard. So why not be a leader and provide good health benefits instead of being one of the crowd? Lack of opportunities and training. Culture can be a little unprofessional. CEO can be a jerk during town hall meetings. Someone needs to tell him to stop threatening to fire you. Even as a joke. And stop withy the stand up routines.

    Advice to ManagementAdvice

    - Better health benefits
    - better training opportunities
    - allow for advancement
    - encourage career growth.

    No opinion of CEO
  8.  

    Good people, decent pay for this area.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fiserv Employee in Sioux Falls, SD
    Current Employee - Fiserv Employee in Sioux Falls, SD

    I have been working at Fiserv full-time (more than 8 years)

    Pros

    Stability, good employees, good place for employees with families.

    Cons

    Raises are few and far between. Willing to let other companies steal good employees rather than pay just a little more. Management tends to take advantage, but what job doesn't have this.

    Advice to ManagementAdvice

    It takes a long time to learn any position at Fiserv, don't be so willing to let good employees jump ship for a little amount of money.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Fiserv has been an adventure so far..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Representative in Oklahoma City, OK
    Current Employee - Client Service Representative in Oklahoma City, OK

    I have been working at Fiserv full-time (more than an year)

    Pros

    They have great benefits and the salary is pretty decent for an entry level job.

    Cons

    The department that I work in, is grossly under staffed and it causes the rest of the team to work that much harder.

    Advice to ManagementAdvice

    The management could not micro-manage as much. The team knows what needs to be done and doesn't need to be told from managers half a country away.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Love working for Fiserv!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time

    Pros

    Great work life balance ( work from home), great culture, very stable company, leader in the industry!

    Cons

    Don't have anything negative, have worked here for 12 years and would definitley recomend!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Growing company

    Former Employee - Anonymous Employee in Brookfield, WI
    Former Employee - Anonymous Employee in Brookfield, WI

    I worked at Fiserv as a contractor (less than an year)

    Pros

    Company was expanding and growing, so a big emphasis on aligning after acquisitions. Strong financials.

    Cons

    Outside the city - prefer working in the heart of downtown, but otherwise great facilities and campus and easy freeway access.

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