Fiserv Reviews

Updated September 14, 2014
Updated September 14, 2014
821 Reviews
2.6
821 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
513 Ratings

Review Highlights

Pros
  • Good work/life balance makes you tolerate more than you would at another place (in 54 reviews)

  • They allowed us to work from home (not sure if that is the case) (in 25 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 18 reviews)

  • Very silo-ed work business units cause unnecessary red tape (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One of the better jobs out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Fiserv full-time for more than a year

    Pros

    First - their pay scale is very competitive, they pay at market rate or above. Lots of other benefits as well - relaxed dress code, salaried employees can decide their own schedule, lots of training opportunities. Work-life balance is good, with working from home an option at least once a week for most employees. Recently, there has been more focus on career building for associates, which has been great! Talented people actually get promoted and rewarded.

    Cons

    Management expects hard work. If you suck at your job you won't get far in this company. But really that's a Pro for the rest of the people that DO work hard.

    Advice to ManagementAdvice

    The initiative to increase communication from upper management to associates has been great - keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Love work at Fiserv

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery
    Current Employee - Delivery

    I have been working at Fiserv full-time for more than 10 years

    Pros

    Always new things to learn and do if you want to grow. Great people to work with and never bored

    Cons

    Limited salary increases and compensation with market

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Fiserv full-time for more than 8 years

    Pros

    Opportunities, people, company values, leadership, proactive

    Cons

    Multiple locations, client support, office

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Fiserv, SourceOne Pittsburgh Division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative  in  Pittsburgh, PA
    Former Employee - Senior Customer Service Representative in Pittsburgh, PA

    I worked at Fiserv full-time for more than 10 years

    Pros

    The Pittsburgh division has a good working environment, helpful colleagues that truly work as a team and quality products for our financial clients. Current technologies with the option to work from home with manager approval. Great interaction with all other business units and your manager lets you do your job (No Micro-managing). Management does meet with every employee one on one so they are aware of your projects. Great communication and respect.

    Cons

    (Fiserv acquired Financial Accounting Services in 1989)
    Regretfully Fiserv Corporate decided to consolidate certain divisions and the Pittsburgh center was shut down in 2014. Fiserv does have centers located throughout the United States as well as worldwide; however, I’m unable to comment on those divisions.

    Advice to ManagementAdvice

    Value your employees because they made the company who you are now.

    If you ever get the chance to hire an employee who worked for the Fiserv Pittsburgh Company, then do it, they’ll make an excellent addition to your organization.

    Recommends
    Neutral Outlook
  6.  

    one long meh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Hillsboro, OR
    Current Employee - Business Systems Analyst in Hillsboro, OR

    I have been working at Fiserv full-time for more than 5 years

    Pros

    If you are in the right group you can work from home.
    8 out of 10 managers are great!

    Cons

    Still acts as a holding company and not as an operating company.
    You won't ever see a viral video when the CEO announces his departure.

    Advice to ManagementAdvice

    Make pay and people a priority.
    Develop and internal recruiting tool rather hiring from the outside.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Good Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSA  in  India, TN
    Former Employee - SSA in India, TN

    I worked at Fiserv full-time for more than 3 years

    Pros

    positive work place environment,lot of learning on new technology,Product development experince

    Cons

    nothing,WLB could be improved,Food is not good, BIG NO to non-veg at cafeteria

    Advice to ManagementAdvice

    nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Excellent technical environment but lacking in work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time for more than 3 years

    Pros

    Excellent technical environment
    Ample lead time for projects
    Ample training opportunities
    Healthy pay scale

    Cons

    Work-life balance can be improved

    Positive Outlook
    Approves of CEO
  9.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv

    Pros

    Allowed to two work at home sometimes. The majority of workers are highly skilled and a pleasure to work with.

    Cons

    Promotions are hard to get. Annual reviews don't allow managers to give any employee a high rating.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at Fiserv full-time for more than 3 years

    Pros

    Good co-workers and immediate managers

    Cons

    Low pay and no personal growth or training

    Advice to ManagementAdvice

    Need higher pay and more incentives

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Hangin in there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Manager
    Current Employee - Client Services Manager

    I have been working at Fiserv full-time for more than 10 years

    Pros

    Challenging environment with a lot of opportunities to expand. Becoming the one Fiserv is happening - albeit slowly. Benefits are good, compensation is fair.

    Cons

    Still to many business units that don't understand the word accountability. They are quick to dump their issues and run. Lack of any real product development, this company has a huge footprint and if they actually threw some dollars at development - they'd be untouchable.

    Advice to ManagementAdvice

    Get the other BU's to get in the game or maybe show those personnel the door. Additionally, do a review of your core and IB products and maybe measure the performance and cost to develop and maintain those products rather than throwing money at 1960's technology.

    Recommends
    Positive Outlook
    No opinion of CEO

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