Fiserv

www.fiserv.com

Fiserv Reviews

Updated January 29, 2015
Updated January 29, 2015
933 Reviews
2.7
933 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
559 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • Current technologies with the option to work from home with manager approval (in 35 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 23 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

     

    Fortune Most Admired Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managet in Indianapolis, IN
    Current Employee - Managet in Indianapolis, IN

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Financial performance, opportunity and a transparent approach for customers. Opportunity comes as fast as you can handle it. Well run organization with outstanding solutions.

    Cons

    Not sexy, but just wait! Lot of moving parts that don't always work great together. Better than any of my previous employers.

    Advice to ManagementAdvice

    Better communications with all staff on a regular basis.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company to work for with exciting changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    The Senior Leaders have a clear vision on where we need to go. The company has made a tremendous investment in associates over the past several years in personal development programs. The stock purchase plan is unbelievable

    Cons

    The vision from senior management still needs to make it through the organization, there is still silo's that need to come along with the change.

    Advice to ManagementAdvice

    Keep the change coming, making huge strides

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company not realizing full potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Executive in Milwaukee, WI
    Current Employee - Senior Sales Executive in Milwaukee, WI

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Great company for sales professional to grow a lifetime career. Unlimited potential for growth due to large in house client base that limits the necessity of cold calling for new prospects. Outstanding benefits with 401K, company match and numerous options like HSA and wellness programs.

    Cons

    Company culture is both a benefit and drawback. The company preaches to their employees that they have to appear as "one". This initiative is due to the way the company as formed over the years with hundreds of acquisitions. The culture clash had had success but the forward momentum is slow due to non-adopters who protect their turf to the detriment of their co workers. Consistent enforcement of company values have caused harm to career growth in sales that lead to talented employees leaving for greener pastures.

    Advice to ManagementAdvice

    Walk the walk as well as you talk. Company values should be more than a slogan. Improve communication and transparency when there are conflicts between business units.

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    General Motors of Financial Services....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (more than 10 years)

    Pros

    Very solid company and if you are in the right role. Often a job for life for people

    Seem to be trying hard to move thru the silo'd bureacracy

    Cons

    Very negative feedback oriented organization. Can be very good if you are motivated by that as I am) but might be challenging for some/many.

    Massive organization with huge silos between divisions. Company is working hard to break down these history walls but any movement across division on product boundaries is next to impossible. I was sucked into Fiserv via an acquisition

    Generally boring products and boring technologies targeted to the mass market.

  6. 1 person found this helpful  

    Not Very Supportive

    Former Employee - Project Manager in Norcross, GA
    Former Employee - Project Manager in Norcross, GA

    I worked at Fiserv as a contractor (more than a year)

    Pros

    Can learn openly as there are lots of opportunities to wear many hats in IT Project Management

    Cons

    Very High Turnover, and very little Management development or support.

  7.  

    Excellent company to work for undergoing an exciting transformation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Brookfield, WI
    Current Employee - Analyst in Brookfield, WI

    I have been working at Fiserv full-time (less than a year)

    Pros

    Work-life balance is reasonable, pay and benefits are good. Employee stock purchase plan is great.

    Cons

    It is cold working in Wisconsin!

    Advice to ManagementAdvice

    Don't take your foot off the gas. The transformation is progressing wonderfully. Let's bring it home!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company but could be a great company if strategy execution could be accomplished.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Fiserv full-time (more than a year)

    Pros

    Benefits and salaries are competitive

    Cons

    Needs middle management to execute strategy.

    Advice to ManagementAdvice

    Higher agents of Change.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Challenging but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norcross, GA
    Current Employee - Anonymous Employee in Norcross, GA

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    If you are willing to put in the effort, it's a great place for a long-term career. Depending on where you work, there are opportunities for advancement and growth. There is a huge amount of change occurring but in the company, but it's mostly positive.

    Cons

    Extremely strict IT policies can make it hard to do your job.

    Advice to ManagementAdvice

    Please invest in collaboration tool to help people across different offices connect better.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good but not Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst
    Current Employee - Senior Business Analyst

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Depending on immediate manager, there is some flexibility. Great co workers

    Cons

    Too top heavy, No development, No internal transfer opportunities, No work/Life Balance. Too much off shore resources that are not productive.

    Advice to ManagementAdvice

    Practice what you preach. Start focusing on quality instead of just aiming to bill the customer. Understand unless the managers are going to do the daily work, start respecting the employees more. Understand that your offshore experiment have failed.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Disorganized company and detached CEO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Trainer in Seattle, WA
    Current Employee - Technical Trainer in Seattle, WA

    I have been working at Fiserv full-time (more than 3 years)

    Pros

    Good focus on customer service and decent customer facing technology. They are doing a good job of recruiting new customers, unfortunately they can only do that by purchasing other companies and cross selling products.

    Cons

    CEO is very detached and doesn't lead by example. Many employees have been in their positions for a lifetime and have no intention of doing things any differently than they have always been done.

    Advice to ManagementAdvice

    Too much middle management that doesn't know how to inspire employees, encourage innovation or change with the times. So many initiatives in name only that go no where. A hard look at competitive salaries and benefits is needed.

    Doesn't Recommend
    Positive Outlook

Work at Fiserv? Share Your Experiences

Fiserv

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.