Fiserv

www.fiserv.com

Fiserv Reviews

Updated January 27, 2015
Updated January 27, 2015
930 Reviews
2.7
930 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
558 Ratings

Review Highlights

Pros
  • The work-life balance was exactly what I was looking for--40 hour work week (in 72 reviews)

  • Current technologies with the option to work from home with manager approval (in 35 reviews)


Cons
  • Work-life balance is a challenge for many employees since this is a global company (in 23 reviews)

  • It's all about trying to meet NOP just so that senior management can get their bonuses (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    General Motors of Financial Services....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (more than 10 years)

    Pros

    Very solid company and if you are in the right role. Often a job for life for people

    Seem to be trying hard to move thru the silo'd bureacracy

    Cons

    Very negative feedback oriented organization. Can be very good if you are motivated by that as I am) but might be challenging for some/many.

    Massive organization with huge silos between divisions. Company is working hard to break down these history walls but any movement across division on product boundaries is next to impossible. I was sucked into Fiserv via an acquisition

    Generally boring products and boring technologies targeted to the mass market.

  2.  

    Great company not realizing full potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Executive in Milwaukee, WI
    Current Employee - Senior Sales Executive in Milwaukee, WI

    I have been working at Fiserv full-time (more than 10 years)

    Pros

    Great company for sales professional to grow a lifetime career. Unlimited potential for growth due to large in house client base that limits the necessity of cold calling for new prospects. Outstanding benefits with 401K, company match and numerous options like HSA and wellness programs.

    Cons

    Company culture is both a benefit and drawback. The company preaches to their employees that they have to appear as "one". This initiative is due to the way the company as formed over the years with hundreds of acquisitions. The culture clash had had success but the forward momentum is slow due to non-adopters who protect their turf to the detriment of their co workers. Consistent enforcement of company values have caused harm to career growth in sales that lead to talented employees leaving for greener pastures.

    Advice to ManagementAdvice

    Walk the walk as well as you talk. Company values should be more than a slogan. Improve communication and transparency when there are conflicts between business units.

    Recommends
    Neutral Outlook
  3.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Software Engineer in Noida (India)
    Current Employee - Associate Software Engineer in Noida (India)

    I have been working at Fiserv

    Pros

    Work life balance
    Facilities
    Flexi timing with work from home
    Onsite opportunities

    Cons

    Only few projects have good technical work
    Poor management
    Less salaries

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Bureaucratic Bloat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (more than 10 years)

    Pros

    Good industry name with market presence and a huge client base.

    Cons

    Too big to manage effectively. Below average pay. High expectations, especially relative to the pay. Constant turnover. Ivory-tower, remote corporate management. Limited corporate engagement with satellite divisions. Inconsistent application of policy across business units and divisions.

    Advice to ManagementAdvice

    Remember that you are hiring people, not robots. They cannot all immediately adapt to new management, policies and schedules that are dictated on a whim and from afar, especially with pay that barely covers cost of living to begin with.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good company for initial career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Noida (India)
    Former Employee - Senior Software Engineer in Noida (India)

    I worked at Fiserv full-time (more than 3 years)

    Pros

    Diverse work, great mid management, competitive salary, great great peer group

    Cons

    Reward and recognition not upto the mark, silly HR policies, Too much interference by upper management

    Advice to ManagementAdvice

    Show trust in your people and let them do their job. It will make your job easier too.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Was once great, then......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Tampa, FL
    Former Employee - Sales Executive in Tampa, FL

    I worked at Fiserv full-time (more than 8 years)

    Pros

    Industry leader. Certainly a challenge. Dynamic environment.

    Cons

    So much focus on the balance sheet that they lost track of the client.

    Advice to ManagementAdvice

    Not everything blue was bad.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Not Very Supportive

    Former Employee - Project Manager in Norcross, GA
    Former Employee - Project Manager in Norcross, GA

    I worked at Fiserv as a contractor (more than a year)

    Pros

    Can learn openly as there are lots of opportunities to wear many hats in IT Project Management

    Cons

    Very High Turnover, and very little Management development or support.

  9.  

    Good and ethical company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead in Noida (India)
    Current Employee - Technical Lead in Noida (India)

    I have been working at Fiserv

    Pros

    1. If stuck in good project, then working on great technologies.
    2. Even if you get into a "low workload" project, you would get ample time to relax. No hire-fire except for PIP cases.
    3. Flexible timings in most of the business units.
    4. Healthy leave policies. Almost 35 leaves you can take.
    5. I, personally, moulded my nature from an aggressive developer to calm, gentle, and conflict-resolver team lead with guidance of some of senior people.

    Cons

    1. Some managers only talk in bookish language, and overlook the real situation.
    2. Some managers use offensive language, they're lucky that I didn't get a chance to work with them.
    3. Hike is normal, nothing extra-ordinary which is a standard when you stay in the same company.

    Advice to ManagementAdvice

    To those who think they know quite a lot, well there are other people who are also experienced with some or other stuff that you might not be aware of - this is for managers.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Location, Location, Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lincoln, NE
    Former Employee - Anonymous Employee in Lincoln, NE

    I worked at Fiserv full-time (more than 5 years)

    Pros

    Decent benefits
    Stock purchase discounts
    Some talented employees

    Cons

    Pay in some locations
    Lack of promotion opportunities.
    Poor job flexibility
    Poor executive managment

    Advice to ManagementAdvice

    Start promoting younger and more productive employees. Get rid of the old who underperform. Move people into positions that better fit their skill set.
    If you are young and good at what you do you need to leave to a company with room to grow and who will recognize your talent. Time to let go of people that no longer serve a role in the company especially for their pay they are receiving from years of experience and past work. Too much middle management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good company specially above lead level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Noida (India)
    Current Employee - Software Engineer in Noida (India)

    I have been working at Fiserv full-time (more than a year)

    Pros

    Work life balance
    Senior Management is good
    Employee engagement

    Cons

    Learning on live projects is limited

    Advice to ManagementAdvice

    Try to bring some challenging work.

    Recommends
    Positive Outlook
    Approves of CEO

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