Fiserv Reviews

Updated August 1, 2015
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1,118 Employee Reviews

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  1. Company Not Employee Focused

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Entry in Brookfield, WI
    Former Employee - Data Entry in Brookfield, WI

    I worked at Fiserv (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    great people working there, will work with you on scheduling hours usually

    Cons

    company is downsizing and employee morale is not a priority. they don't like to give raises

    Advice to Management

    focus on employee morale and yearly pay raises


  2. Fiserv

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    health benefits, 401k, paid time off, fairly clean and safe working conditions for a warehouse

    Cons

    poor management, very strict attendance policy even in regards to how you're aloud to use pto, generally poor job training

    Advice to Management

    Get more organized , ease up on restrictions of use of pto, have a better and more thorough job training


  3. New Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Strong and tenured management team in place in my division. - Stability of sales team/sales management - Pay and incentives are good. Benefits very good with one exception. - Good reputation in industry. Innovative company with very good products. - Have been at Fiserv for several years and Fiserv is highly ethical place to work. 'Doing the right thing" is stressed continuously. Strong morals and values in company. - Very strong stock performance - better work/life balance than many other banking sales jobs, but still alot of travel

    Cons

    - not many cons - not a fan of our health plan choices - limited advancement opportunites for a sales person in my division due to stability of sales team and sales management

    Advice to Management

    Continue to push for "One Fiserv". Great strides have taken place in this area over last several years, but its a continuous process.


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  5. The work is very easy but its alot.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Indianapolis, IN
    Current Employee - Associate in Indianapolis, IN

    I have been working at Fiserv full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people are nice. Easy work = easy money the hours are very standard && your schedule is the same every week

    Cons

    they have a funny way of taking money out of your check. depending in the shift you work, you have a certain increase && they add it into your ytd but they have a weird way of explaining everything to you


  6. Helpful (1)

    Diminishing Returns

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiserv full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Local teams generally cooperative Huge firm with many technologies Always hiring

    Cons

    Cut employee pay & benefits, then spin it as a positive Petrified of Wall Street, causing rash decisions Constant struggles of power between local & corporate management

    Advice to Management

    Stick with a plan... ANY plan. Integrating hundreds of purchased platforms is a pipe dream. Focus on integrating chunks of business and let the successful teams manage themselves. Be up front about the annual layoffs.


  7. okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fraud Prevention/Call Center Specialist in El Paso, TX
    Former Employee - Fraud Prevention/Call Center Specialist in El Paso, TX

    I worked at Fiserv (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    over time always available gym inside the building cafeteria and vacation time

    Cons

    its hard to change shifts, and any prizes you are "given" come out of your paycheck.


  8. Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiserv full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people other than upper management

    Cons

    Way too much work not nearly enough pay

    Advice to Management

    Jeff Yabuki, you need to look into what goes on in your call centers


  9. Receptionist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Aldie, VA
    Former Employee - Executive Assistant in Aldie, VA

    I worked at Fiserv (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Its a large company with okay benefits.

    Cons

    No opportunities to grow and pay scale is poor.


  10. fiserv

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Foeklift Operator in Indianapolis, IN
    Current Employee - Foeklift Operator in Indianapolis, IN

    I have been working at Fiserv

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    very lay back at work place

    Cons

    poor salary. employees deserve a very good pay check

    Advice to Management

    review workers salary employees are not happy


  11. Helpful (4)

    No Human in Human Resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Portland, OR
    Current Employee - Anonymous Employee in Portland, OR

    I have been working at Fiserv full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some really great people to work with

    Cons

    Too many inefficiencies Process intense About half of the workforce "work" at looking busy No more "human" in human resources

    Advice to Management

    Pay attention, you're missing the trees for the forest



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