FiveStars Reviews

Updated August 10, 2014
Updated August 10, 2014
27 Reviews
4.2
27 Reviews
Rating Trends

Recommend to a friend
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Victor Ho
13 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Love it here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at FiveStars full-time for more than a year

    Pros

    Great people. I couldn't ask for a better bunch of people. Leadership here is caring and wants the best for us.

    Cons

    As the company expands, our seating is a bit on the tight side. Though, we will have more space in the coming months which will resolve this issue.

    Advice to ManagementAdvice

    I would love more opportunities of growth and development - more learning opportunities are always great!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FiveStars full-time

    Pros

    The snack drawer has a nice selection of junk snacks and healthy stuff. Free lunches most days of the week. The people are nice too. Very young company in SF, so all the coworkers are young typical sf people. Vegetable eating, bike riding, and kale smoothies all the way.

    Cons

    If you work here, it kind of becomes your life. You work together 10 plus hours, you eat together, drink together..., do everything together. No room for your outside homies. It's great if you don't have a life before becoming employed, but horrible if you do. And your salary, it sucks. be prepared to be underpaid and overworked with 10 plus hours of your day dedicated to fs.

    Advice to ManagementAdvice

    PAY RAISE PLZ?!?

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Dedicated full-time employee for 1 year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FiveStars full-time

    Pros

    It's a hard-working family that supports your through thick and thin.

    Cons

    If you want to move up, you have to work 80 hours + every week.

    Advice to ManagementAdvice

    Spend more time evaluating management style cross-company.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    I'd rather be retired, but while I have to work I'll stay here :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at FiveStars full-time for more than a year

    Pros

    Lots of freedom to innovate. Always new things upcoming.

    Cons

    Too many possible things to do and not enough time to do them.

    Advice to ManagementAdvice

    So far so good

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Great Place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FiveStars full-time for more than a year

    Pros

    Casual environment and great culture.

    Cons

    Nothing negative to say about FS.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loyalty Consultant
    Former Employee - Loyalty Consultant

    I worked at FiveStars full-time for less than a year

    Pros

    Open door policy, open to ideas from all, fun friendly working environment.

    Cons

    Same as any start up- constant changes.

    Recommends
    Positive Outlook
  8. 3 people found this helpful  

    The name says it all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Loyalty Consultant  in  San Diego, CA
    Current Employee - Loyalty Consultant in San Diego, CA

    I have been working at FiveStars full-time for less than a year

    Pros

    Great vision with a promising future in sight. Working with some of the most brilliant and interesting people in the industry. Your team becomes your family and you are motivated by helping them succeed as well. Most importantly, you are selling a product that you are fully confident will help small businesses significantly and their satisfaction puts a smile on your face.

    Cons

    Being an LC is not for the weak at heart. If you want to be "average" at best, then you might get by working 8 hour days. If you want to be an A-player and help the company fulfill its vision, then expect to work long hours. Meeting cool business owners, getting them excited about a product that works and having a great team helps though. If you're someone who gets easily hurt by rejection and can't move past it, then this job isn't for you either.

    Advice to ManagementAdvice

    At the risk of sounding biased, things have been looking pretty good lately. Management has made a lot of recent changes that will set us up for even more future success. The best advice I can offer is to keep it up.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Hard Work But Pays Off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loyalty Consultant  in  Dallas, TX
    Former Employee - Loyalty Consultant in Dallas, TX

    I worked at FiveStars full-time for more than a year

    Pros

    Awesome culture, fantastic teams, saw the product work first hand, and constantly growing. Other reviews seem like they came from people that didn't want to put in the time - as a sales rep you have to work to get your results - you can't rely on purely inbound, but the goals are definitely achievable.

    Cons

    Sometimes too much work without enough play - (More for Remote Offices than HQ). Need more company get-together or retreats to help remote offices feel more connected with HQ.

    Advice to ManagementAdvice

    Find a way to keep others engaged - you guys have a recipe for success just keep honing in on it!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Overworked & Underpaid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loyalty Consultant
    Former Employee - Loyalty Consultant

    I worked at FiveStars full-time for less than a year

    Pros

    There are definitely some intelligent, outgoing, and caring people at this company. They also throw great parties at HQ on Fridays like you are in a fraternity complete with a kegorator, mini bar, snack drawer, and drink fridge. Lots of kumbaya / moral boosting to offset being underpaid.

    Cons

    30K base in addition to paying for a majority of your own travel expenses is not worth it! There is no negotiating with salary. People that apply for sales positions are lucky if they last more than a few months. Constant turnover. Price of FiveStars product increased several times to appease investors and company valuation. Lots of newly grads with their first job offer out of college that are eager beavers that are willing to work for free. Not my cup of tea.

    Advice to ManagementAdvice

    Consider a competitive salary based on past job experience and geographic locations. Promote from within and be transparent with your colleagues. Better work-life balance. Not everyone wants to be part of the whole "family" when work is done and there must be a respectful boundary when work is finished for the day.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Young and generally immature management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FiveStars

    Pros

    Fairly good business idea with some potential

    Cons

    A bit self centered management. Think they are very smart, yet immature - could use more experience people on the team.

    Advice to ManagementAdvice

    Remember just because you move to San Francisco and have a start up doesn't make you special. Be more humble.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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