Flagstar Bancorp

  www.flagstar.com
  www.flagstar.com
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Flagstar Bancorp Reviews

Updated September 14, 2014
Updated September 14, 2014
129 Reviews
2.5
129 Reviews
Rating Trends

Recommend to a friend
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Flagstar Bancorp President & CEO Alessandro P. DiNello
Alessandro P. DiNello
38 Ratings

Review Highlights

Pros
  • Competitive pay, normal hours, good benefits, good PTO, opportunity to move up (in 5 reviews)

  • Some good people who mean well, but quality leadership is sorely lacking (in 5 reviews)


Cons
  • And often changes in upper management in the last 3 or 4 years (in 7 reviews)

  • Flagstar has little room for advancement (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Flagstar bank is an alright place to work, tough to move within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Officer  in  Troy, MI
    Former Employee - Loan Officer in Troy, MI

    I worked at Flagstar Bancorp full-time for more than a year

    Pros

    Flagstar is a small enough bank that most people at corporate are known around. They have the big bank name and small to medium bank feel that makes customers feel comfortable.

    Cons

    It felt difficult to get promoted within, most people have been there for a while and like where they were at and content without going anywhere.

    Advice to ManagementAdvice

    Show a path to career advancement to new employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Busting my ass for a company that never recognizes it

    Mortgage loan closer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Flagstar Bancorp

    Pros

    PTO time and the cafeteria staff is only pros for this place

    Cons

    Never want to hire within or allow employees to move up within. Poor pay, managers who micro manage your every move. Managers who won't take advise from employees on their every day work.

    Advice to ManagementAdvice

    Promote from within!!! Learn how to pay your employees what they deserve or you will lose GOOD employees. Get rid of the lazy staff who work only for a pay...not to make a difference

  3.  

    Not a pleasant place to work, management is completely disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Top Dog In Charge of Everything
    Former Employee - Top Dog In Charge of Everything

    I worked at Flagstar Bancorp full-time for more than a year

    Pros

    The best reasons to work at Flagstar include: paid holidays, PTO, and since they are settling all their lawsuits maybe they will be bought out.

    Cons

    A few of the downsides of working for Flagstar include: the offices being short staffed most of the time, constantly changing the high priority work, and declining most of the loan applications that take many weeks to process.

    Advice to ManagementAdvice

    Get your act together.... you are losing good people!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Work there at you own risk.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative
    Current Employee - Financial Service Representative

    I have been working at Flagstar Bancorp full-time for less than a year

    Pros

    The company try to get input from the employees of how to improve the company.

    Cons

    The company doesn't have a great reputation as a bank. As a bank I wouldn't say they are strong.

    Advice to ManagementAdvice

    I have none.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great employer when the Hammonds were in charge!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Flagstar Bancorp full-time for more than 10 years

    Pros

    Great culture when I was there.

    Cons

    Hardest job I've ever had, but most rewarding.

    No opinion of CEO
  7. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Service Representative  in  Sterling Heights, MI
    Current Employee - Senior Financial Service Representative in Sterling Heights, MI

    I have been working at Flagstar Bancorp part-time for more than 5 years

    Pros

    I work in the branch as a personal banker and enjoy working with my team on a daily basis. Management is great as long as you meet or exceed your goals. Work/school/life balance is great and they are really flexible.

    Cons

    Loan goals can be stressful at times. Very hard to get promoted within. A lot of ass kissing is necessary to get what you want.

    Advice to ManagementAdvice

    Start hiring within the company instead of outsiders.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Senior Loan Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Loan Officer  in  Bloomfield Hills, MI
    Former Employee - Senior Loan Officer in Bloomfield Hills, MI

    I worked at Flagstar Bancorp full-time for less than a year

    Pros

    Clean, secure work environment. No clock to punch and little to no supervision. Extremely easy interview process, acceptance and placement. Given trust from day one.

    Cons

    I worked for Flagstar for one year. Unfortunately, I found no encouragement to succeed. No corporate culture. No "in person" training. No career path and restrictive prospecting policies.

    Advice to ManagementAdvice

    Pay a "living wage" to those who provide professional services on behalf of the bank. Engage in in person training and create a corporate culture of any kind. Encourage management to take an interest in employees in the field. Include all employees in year end bonuses when bonuses are given.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    It was A great learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Mitigation Speciaist  in  Troy, MI
    Former Employee - Loss Mitigation Speciaist in Troy, MI

    I worked at Flagstar Bancorp full-time for more than 3 years

    Pros

    If you get into the right department, your learning can be endless

    Cons

    You work for a company and bust your butt and work 50-60 hrs a week and then they decide to outsource your work and you are out of a job.

    Advice to ManagementAdvice

    Quit hiring friends and relatives as team leads and managers and hire people on their dedication and performance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Good learning opportuity in a frustrating work atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loss Mitigation Speciaist  in  Troy, MI
    Former Employee - Loss Mitigation Speciaist in Troy, MI

    I worked at Flagstar Bancorp full-time for more than 3 years

    Pros

    There were many great people working here. Training staff was very good in the end. Time off was very flexible.

    Cons

    Lack of advancement opportunity, Processes changed constantly, Software package purchased for doing our job in loss mitigation destroyed our customer service. Poorly managed.

    Advice to ManagementAdvice

    A company that advertises itself as Michigan owned, Michigan focused shouldn't be outsourcing jobs out of state. There have been numerous layoffs in the mortgage and loss mitigation departments of well over 400 employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Wasted Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Farmington Hills, MI
    Current Employee - Financial Service Representative in Farmington Hills, MI

    I have been working at Flagstar Bancorp full-time for more than 5 years

    Pros

    It's a job that pays something

    Cons

    Salary, Benefits, no time off, work hours

    Advice to ManagementAdvice

    Promote the people that actually work hard and not just the kiss-ups.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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